Camino Real Chevrolet

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

3.3
(120 reviews)
Visit Camino Real Chevrolet
Sales hours: 10:00am to 8:00pm
Service hours:
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–9:00pm
Tuesday 7:00am–6:00pm 9:00am–9:00pm
Wednesday 7:00am–6:00pm 9:00am–9:00pm
Thursday 7:00am–6:00pm 9:00am–9:00pm
Friday 7:00am–6:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–9:00pm
Sunday Closed 10:00am–8:00pm
New (323) 843-4982 (323) 843-4982
Used (323) 825-3989 (323) 825-3989
Service (323) 825-2116 (323) 825-2116

Inventory

See all 165 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2023.
Mr. Mike Hernandez established Camino Real Chevrolet on March 16 1976. He felt it was important to give his dealership a meaningful name so he chose Camino Real Chevrolet which means "King's Road." He wanted to create a self-supporting business that gave back to the community. Mr. Hernandez believes the greatest asset of a successful business is a tightly-knit dynamic between its co-workers. This formula has proven to be successful because three generations later with his three sons two daughters and grandsons as employees it is truly a family success.
Family Owned & Operated Since 1976!

Service center

Phone number (323) 825-2116

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

3.3
(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camino Real Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

Freddy in sales is an idiot!

Freddy in sales is an idiot!!! He let an UNINSURED VEHICLE leave the lot rather than sell the temp binder as requested. GO SOMEWHERE ELSE!!! He will say anythFreddy in sales is an idiot!!! He let an UNINSURED VEHICLE leave the lot rather than sell the temp binder as requested. GO SOMEWHERE ELSE!!! He will say anything to get the sale and not care about the buyering to get the sale and not care about the buyer.

1.0

11/28/2022 I had an appointment for 11:30 and waited

11/28/2022 I had an appointment for 11:30 and waited around for my truck they didn’t start on my car till 3:00 and I didn’t get my car till 4:10 why so long it’s because the employees sit round talking to each other and not doing their job I’m very disappointed in my service today and I only went in for and oil change that was way to long for and oil change and they was not as busy as they say like I said the employees do more talking than actually working

5.0

Auto service

All ways like the service of auto repair service Gracielda very kind and easy to work with and got me out when she said she would. THANK YOU ?

Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

1.0

Complete xxxxxxxx avoid at all costs

Complete xxxxxxxx AVOID AT ALL COSTS .... First new car purchase in my life and probably my last after the experience with this shady dealership. Ordered a brand new 2023 Corvette and waited a year for it. Not mad that part I get.... they call me up at 3pm and tell me I have til 5pm to put in my order or lose my spot in line. Fine quickly put in my order and that's the last I hear, no updates nothing. Then I get the call randomly mid day hey your car came in.... you have til tomorrow to pay for it before we put it on the lot to sell it. So I rush give them credit cards to pay for part of it so they won't sell it and cancel work to get to the bank the next day to make sure it's paid for in full. Then it's "it needs to be off the lot in 2 days it can't stay here" after I just paid $73k in cash. I live out of state and would be taking the car out of state and told them that from day 1 when I placed the order a year ago. They told me they would "courtesy deliver it to me" and that it would be "loaded up" in the morning for delivery in Las Vegas... sweet! WRONG...They let some xxxxxx at the dealership drive my brand new car and deliver me a car with 300 miles and paint damage to it. So I contact them.... and they claim thats how they deliver cars and that the paint damage came from the factory. Ok I want it covered under warrant....oh no no can't do that and I'm offered $150 to fix it myself?!? Then the real problems started. They lost the MSO to my brand new car and lie to me saying that they're in California and they are the only Chevy dealer I've ever heard of in the country that doesn't receive them with delivery of the vehicle and it could be 6-8 weeks to get the MSO to even beable to title my new vehicle. OK.... well I've got a temp permit right? WRONG I drove the car 2 weeks before realizing they didn't even give me that and when I called to complain they were never there and no one would call me back. Until I disputed my credit card payments..... suddenly the manager is calling and trying to get it rushed delivered to me, after he berated me saying I should have know these things and clearly only doing anything because I disputed the payments. Now they get the MSO in and are holding it hostage until I pay the credit card chargebacks with a cashiers check so there is no recourse..... Absolute xxxxxxxx and don't even have the decency to call me literally the main manager said deal with the sales agent I won't talk to you. AVOID AT ALL COSTS

Dealer response

Hello there! Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (323) 843-2011 to discuss your concerns, as your satisfaction is of utmost importance to us.

1.0

COMPLETE UTTER xxxxxxxx AVOID AT ALL COSTS .

COMPLETE UTTER xxxxxxxx AVOID AT ALL COSTS .... First new car purchase in my life and probably my last after the experience with this shady dealership. Ordered a brand new 2023 Corvette and waited a year for it. Not mad that part I get.... they call me up at 3pm and tell me I have til 5pm to put in my order or lose my spot in line. Fine quickly put in my order and that's the last I hear, no updates nothing. Then I get the call randomly mid day hey your car came in.... you have til tomorrow to pay for it before we put it on the lot to sell it. So I rush give them credit cards to pay for part of it so they won't sell it and cancel work to get to the bank the next day to make sure it's paid for in full. Then it's "it needs to be off the lot in 2 days it can't stay here" after I just paid $73k in cash. I live out of state and would be taking the car out of state and told them that from day 1 when I placed the order a year ago. They told me they would "courtesy deliver it to me" and that it would be "loaded up" in the morning for delivery in Las Vegas... sweet! WRONG...They let some xxxxxx at the dealership drive my brand new car and deliver me a car with 300 miles and paint damage to it. So I contact them.... and they claim thats how they deliver cars and that the paint damage came from the factory. Ok I want it covered under warrant....oh no no can't do that and I'm offered $150 to fix it myself?!? Then the real problems started. They lost the MSO to my brand new car and lie to me saying that they're in California and they are the only Chevy dealer I've ever heard of in the country that doesn't receive them with delivery of the vehicle and it could be 6-8 weeks to get the MSO to even beable to title my new vehicle. OK.... well I've got a temp permit right? WRONG I drove the car 2 weeks before realizing they didn't even give me that and when I called to complain they were never there and no one would call me back. Until I disputed my credit card payments..... suddenly the manager is calling and trying to get it rushed delivered to me, after he berated me saying I should have know these things and clearly only doing anything because I disputed the payments. Now they get the MSO in and are holding it hostage until I pay the credit card chargebacks with a cashiers check so there is no recourse..... Absolute xxxxxxxx and don't even have the decency to call me literally the main manager said deal with the sales agent I won't talk to you. AVOID AT ALL COSTS

5.0

Awesome

Love coming here everyone is amazing Vanessa's is so helpful

Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

5.0

Miguel service writer

Miguel is always very professional and helpful when I need to bring my car in and always makes sure I?m taken care of.

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Camino Real Chevrolet. We hope you have a great day!

5.0

I love Camino Real Chevrolet

I buy a lot of cars for my company I buy all types of cars all makes of cars Camino Real Chevrolet is probably one of the best dealers I’ve ever dealt with they are great people nice to deal with easy friendly it’s a pleasure to know and do business with them

Dealer response

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

5.0

Service on my Impala

It was fast ! Faster than I expected. Very nice customer service overall everything was smooth.

Dealer response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Happy customer

Good customer service been going there for over year now.

Dealer response

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

See all 120 reviews