Camino Real Chevrolet Hours
Mr. Mike Hernandez established Camino Real Chevrolet on March 16, 1976. He felt it was important to give his dealership
a meaningful name, so he chose Camino Real Chevrolet, which means "King's Road." He wanted to create a self-supporting business that gave back to the community. Mr. Hernandez believes the greatest asset of a successful business is a tightly-knit dynamic between its co-workers. This formula has proven to be successful, because three generations later with his three sons, two daughters, and grandsons as employees, it is truly a family success.
"Family Owned & Operated Since 1976!"
Oil, Filter Change
$99.95 and up*
Wheel Alignment (RWD)
$79.95 and up*
Read reviews that mention:
Robert was helping me out. He was very professional and caring at the same time. He made sure I had everything I needed he?s awesome!
Hi Maricela, and thank you for this great review! We're excited to hear that Robert took care of you! He is a great asset and we appreciate all he doe...s. Best, Herica Vidales: Customer Care Specialist firstname.lastname@example.org; (323) 843-4078
Easy and painless process to service vehicle. Used shuttle to get dropped off at local gym. Completed workout and service in 2 hours! Service agent Trinidad... helpful as always. This was my third service since vehicle purchase.
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to... the team! Best, Herica Vidales: Customer Care Specialist email@example.com; (323) 843-4078
I liked that Max Fernandez was able to help me with my purchase and everything went smoothly. I recommend going to him at Camino Real Chevrolet with any... car purchasing needs.
Thank you for your feedback. We're excited to hear that Max took care of you and that everything went very smoothly. We appreciate the recommendation ...as well. We hope to see you again in the future. Best, Camino Real Chevrolet Team
I took my 2016 Malibu in due to engine stalling. It stalled once again after picking up the vehicle. The service manager was to contact me, but never... contacted me. Yesterday, July 2, 2018 the Malibu stalled again while on "park" position with the air conditioner on.
Our goal is to provide exceptional service to every single customer. Thank you for taking the time to bring these issues to our attention. I would lik...e the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Herica Vidales: Customer Care Specialist firstname.lastname@example.org; (323) 843-4078
Notice most of the positive review are on sales only? because their sales team could promise you anything. It's the after sales service and warranty... that are lacking. Their services are so bad, that they have an attitude talking to the customer even conference calling with the GM's office. And definately DO NOT spend anymore money on purchasing their extended warranty. Especially from this dealer ship. GM said each dealer is different, so even you paid for the B2B warranty, they could said no to the items other dealers warranty but they don't. So no more GM Vehicle, switching back to Japanese made car.
Thank you for reaching out to us, your concerns are taken very seriously. We know our customers' time is valuable and we'll take this as an area where... we can improve moving forward. Best, Herica Vidales: Customer Care Specialist email@example.com; (323) 843-4078
They do an amazing job, friendly environment and have great customer service!
Thanks for the great feedback, Irvin! We appreciate your kind words! Have a great day! Best, Herica Vidales: Customer Care Specialist hvidales@caminor...ealchevrolet.com; (323) 843-4078
i had a right brake problem. service attendant already had my information so he was able to find the problem and use the warranty to cover the cost. ... I was given a time to expect it and the truck was done when they said it would be done.
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d I'm glad that our team made such a great impression on you. Best, Herica Vidales: Customer Care Specialist firstname.lastname@example.org; (323) 843-4078
Awesome service and love the car! Fast service and I left the dealership knowing my car! Love driving it and talking to my friends about it!
Thank you for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear we were able to provide you awe...some service and that you love your new car. If you have any questions, please don't hesitate to visit us again. Best, Camino Real Chevrolet Team
I give Trinidad, my service advisor at Camino Real Chevrolet, 5-stars for excellent customer service on my 2016 Volt. He ensures all required inspections... are performed, and checks for any recall notices on my vehicle. He also provides a rental car, when necessary, which I really do appreciate. Keep up the great work!
Thank you for this great review! We're excited to hear that Trinidad took care of you! He is a great asset and we appreciate all he does. Thank you ag...ain and hope to see you soon. Best, Camino Real Chevrolet Team
Marci is the best. I got a great lease on a Volt and it went quickly and smoothly.
We're excited to hear that Marci took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Robb Hern...andez; email@example.com; (323) 843-2011