Hemborg Ford Hours
Jose Mendiola
Service Advisor
Anthony Cortes
Service Advisor
Pat Thorp
Assistant Service Manager
Robert Quintero
Service Manager
Luis Castillo
Service Advisor
Jorge Chavez
Assistant Service Manager
Karl Kordik
Fleet Manager
Beth Lyerla
Finance Assistant
Brandon Hemborg
Internet Sales Director
Brian Balmer
Fleet Service Manager
Hemborg Ford Inc. in Norco, CA treats the needs of each individual customer with paramount concern. We know that you hav
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e high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
"When You Think Ford...Think Hemborg Ford!"
Read reviews that mention:
The service writer and technicians followed through with unique requests made by the customer. Was kept informed during the process. A local favorite for... service.
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel f...ree to stop in or reach out to us if you have any questions for our staff. Robert Quintero, Service Manager robertquintero@hemborgford.com
The staff was genuine. I enjoyed the experience. I was handled straight forward and with respect. Honest people! That’s all you could ask for, Thanks.... James Reardon
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Hemborg Ford Team
I found Hemborg Ford doing online research while shopping for a used car. I found a few cars I liked and emailed my interest. They responded quickly, but... over nite, I was hit with a flu. Jamie and Gary kept in touch with me for two weeks straight until I was well enough to go shopping. Gary and Jamie had to convince me to make the 40-mile drive and promised they would make my efforts worth while! Gary greeted me and lead me straight to a car that far exceeded my expectations. His sales man Hugh, compared cars, we test drove, then I decided on the one everyone thought was best for me, then Gary found a way to make it mine! Great people and I am very happy with my little Ford Focus. It was not only what I wanted, but what I needed badly. Thank you all at Hemborg Ford! I expect when I need a check up or maintenance, they're repair shop is just as great.
the staff was professional friendly and efficient, the facility was clean and inviting, the driver was patient, Jason was a great help with my issue/.
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with ...a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. The Hemborg Ford Team
I had a wrench light come on in my f-150. Naturally when you buy a truck under warranty you take it in to get checked out. Well the light went off when... I got to the dealership however I showed Jason a photo of it on. He has informed me to contact my warranty. So I did. Well turns out warranty doesn’t cover it because there’s nothing to fix. After talking to Jason about how that seems unfair considering the light cake on and now I had to pay the $130 diagnostic test, he went ahead and got approved from the service manager to waive the fee. The story was much longer than this but this is the readers digest version. I was about ready to switch dealerships until the manager and Jason made it right. They are amazing!
We do apologize for the initial difficulties you experienced but I'm glad to hear that things have been smoothed over by Jason. It is imperative to us... that we make your experience painless and efficient. Please let us know if there is anything else about that you'd like to discuss. Robert Quintero, Service Manager robertquintero@hemborgford.com
Good customer service and sense of humor. I enjoyed the hospitality. I really can’t complain they even have popcorn and water as well coffee for free
Sergio, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provi...ded a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Robert Quintero, Service Manager robertquintero@hemborgford.com
Truck center is easy and fast. Do not feel like getting repairs on something that does not need it done.
We appreciate your kind words, Jeff. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation... as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Robert Quintero, Service Manager robertquintero@hemborgford.com
The efficiency and I’ve never been lied Over the years I purchase cars from him board and everyone of them have been serviced at Hemborg convenient location... great dealership like I said never been lied to
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this wa...s received during your time spent with us. Robert Quintero, Service Manager robertquintero@hemborgford.com
they did not charge me because it took to long it was a 3.5 hour wait for an oil change and service
Thank you for reaching out Gary! Our service department works hard day in and day out to provide the best results for our customers! I will personally... share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Robert Quintero, Service Manager robertquintero@hemborgford.com
I enjoyed working with Jose and Rickey. They made my experience enjoyable and easy. I have purchased over 10 Ford vehicles and this was by far the best... transaction.
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Hemborg Fo...rd was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. The Hemborg Ford Team