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Crown Lexus

(1,811 reviews)
Visit Crown Lexus
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–8:00pm Closed
New (866) 418-2326 (866) 418-2326
Used (888) 510-7751 (888) 510-7751
Service (888) 437-5312 (888) 437-5312

Inventory

See all 249 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2003.
The Elite of Lexus award is reserved for the dealer who excel at everything they do. From sales and service to the overall ownership experience this dealerships is truly in a class on their own.

Located at the Ontario Auto Center off the 15 fwy exit Jurapa Street near the Ontario Airport.

Come in a experience our Fly in and Drive out program. Fly into Ontario airport and drive home in your vehicle today. Come visit our state of the art dealership in the heart of the Inland Empire just 45 minutes east of Los Angeles.
One Sonic One Price

Service center

Phone number (888) 437-5312

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(1,811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Lexus from DealerRater.

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Ray really helped us get a good deal on my 2025 Lexus!

Ray really helped us get a good deal on my 2025 Lexus! He was we really nice and very help. I definitely recommend coming and seeing him to get your next vehicle

Ray really helped us get a good deal on my 2025 Lexus!

Ray really helped us get a good deal on my 2025 Lexus! He was we really nice and very help. I definitely recommend coming and seeing him to get your next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Negotiation went well and faster than I expected thank

Negotiation went well and faster than I expected thank you I?m truly happy with my purchase. They made sure I got what I wanted and the price that I wanted !

Negotiation went well and faster than I expected thank

Negotiation went well and faster than I expected thank you I?m truly happy with my purchase. They made sure I got what I wanted and the price that I wanted !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

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I want to thank Josh for a great customer service He

I want to thank Josh for a great customer service He will go the extra mile to make our buying experience more enjoyable Best buying experience at a dealer ever

I want to thank Josh for a great customer service He

I want to thank Josh for a great customer service He will go the extra mile to make our buying experience more enjoyable Best buying experience at a dealer ever

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Malcom, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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Excellent service!

Excellent service! Not only Anthony sales rep was Awesome! Very professional and honest, I typically hate going into purchase a vehicle due to the hassle. No hassle here! Anthony was professional and honest. Finance manager I believe Chris was Awesome as well! Made my buying experience 10/10. Thank you guys for the Great service!!

Excellent service!

Excellent service! Not only Anthony sales rep was Awesome! Very professional and honest, I typically hate going into purchase a vehicle due to the hassle. No hassle here! Anthony was professional and honest. Finance manager I believe Chris was Awesome as well! Made my buying experience 10/10. Thank you guys for the Great service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kimberly, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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I checked the same car at Longo, the rep there was lousy.

I checked the same car at Longo, the rep there was lousy. At Crown, the rep Kevin was very helpful so I gave him my business.

I checked the same car at Longo, the rep there was lousy.

I checked the same car at Longo, the rep there was lousy. At Crown, the rep Kevin was very helpful so I gave him my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

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Sales team were awesome.

Sales team were awesome. Very helpful, informative and professional.They are willing to work negotiate with the price and the whole process experience are very easy and enjoyable.

Sales team were awesome.

Sales team were awesome. Very helpful, informative and professional.They are willing to work negotiate with the price and the whole process experience are very easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kim, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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Walked into Lexus of Ontario in hopes of leasing my first

Walked into Lexus of Ontario in hopes of leasing my first Lexus with a trade in of my 2022 GLE 350. Ray welcomed us without having a prior appointment. He managed to get us the trade in Value that I asked for with the down payment I had in mind within 30 mins after finishing the test drive. This was probably the fastest car deal I?ve done in my entire life

Walked into Lexus of Ontario in hopes of leasing my first

Walked into Lexus of Ontario in hopes of leasing my first Lexus with a trade in of my 2022 GLE 350. Ray welcomed us without having a prior appointment. He managed to get us the trade in Value that I asked for with the down payment I had in mind within 30 mins after finishing the test drive. This was probably the fastest car deal I?ve done in my entire life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Susanna, we are very happy we could provide you with a positive experience! We do hope we can be of assistance again in the future. Take care!

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Amazing Dealer shop!

Amazing Dealer shop! Highly recommend! I had a great first experience purchasing a certified car from the dealer shop. Joseph Finley and other staff members worked incredibly hard for my wife and me. I appreciate these 3 aspects. 1. Transparent discussion based on the document: All the staff members explained every single fact based on the document, including figures, which helped us to a fast and clean process. Also, they are willing to answer for our questions over and over again, even when they were working overtime approaching midnight! 2. Professional manner and smooth process: The dealer?s team has its own special division and collaborates efficiently to ensure a smooth and efficient procedure, such as inspecting my trade-in car record, financing, choosing warranty options, and DMV paperwork. All the members kindly explained every single detail when we asked based on the documentation. 3. Very reliable support: They didn?t recommend over-spec options, and great follow-ups after finishing the entire process. Joseph is willing to take a phone call from me about any kind of questions about the vehicle. So that I can surely rely on the dealer team long term after purchasing a vehicle. Based on my experience, I highly encourage you to visit there and ask a bunch of questions and concerns about your vehicle. I am sure you will have a clearer picture and road map of your car. The Crown Lexus team is a ?real deal?.

Amazing Dealer shop!

Amazing Dealer shop! Highly recommend! I had a great first experience purchasing a certified car from the dealer shop. Joseph Finley and other staff members worked incredibly hard for my wife and me. I appreciate these 3 aspects. 1. Transparent discussion based on the document: All the staff members explained every single fact based on the document, including figures, which helped us to a fast and clean process. Also, they are willing to answer for our questions over and over again, even when they were working overtime approaching midnight! 2. Professional manner and smooth process: The dealer?s team has its own special division and collaborates efficiently to ensure a smooth and efficient procedure, such as inspecting my trade-in car record, financing, choosing warranty options, and DMV paperwork. All the members kindly explained every single detail when we asked based on the documentation. 3. Very reliable support: They didn?t recommend over-spec options, and great follow-ups after finishing the entire process. Joseph is willing to take a phone call from me about any kind of questions about the vehicle. So that I can surely rely on the dealer team long term after purchasing a vehicle. Based on my experience, I highly encourage you to visit there and ask a bunch of questions and concerns about your vehicle. I am sure you will have a clearer picture and road map of your car. The Crown Lexus team is a ?real deal?.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Keita, thank you for taking the time to leave a review for us at Crown Lexus. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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It was a great experience because Jackie C.

It was a great experience because Jackie C. was so pleasant accommodating a few of our requests and was quick to answer questions & concerns that were in our minds, also made time to talk to my friend who has lots of experience making deals buying cars. Jackie, you are so understanding to make sure I feel important my concerns are legitimate. Thanks to Jackie,Michele ,Roxana! Job well done & the rest of the staff members.

It was a great experience because Jackie C.

It was a great experience because Jackie C. was so pleasant accommodating a few of our requests and was quick to answer questions & concerns that were in our minds, also made time to talk to my friend who has lots of experience making deals buying cars. Jackie, you are so understanding to make sure I feel important my concerns are legitimate. Thanks to Jackie,Michele ,Roxana! Job well done & the rest of the staff members.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Delia, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

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Oscar Parnass provided the very best service.

Oscar Parnass provided the very best service. Working with me to the right Lexus die a few month. With education and patience he was able to assist me in leading the perfect car. His perseverance, kindness, knowledge in product and and professionalism gained my trust and educated me to make a good choice. I am extremely satisfied with his services.

Oscar Parnass provided the very best service.

Oscar Parnass provided the very best service. Working with me to the right Lexus die a few month. With education and patience he was able to assist me in leading the perfect car. His perseverance, kindness, knowledge in product and and professionalism gained my trust and educated me to make a good choice. I am extremely satisfied with his services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Glenda, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance again in the future. Take care!

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