It is always a pleasure to go to this dealership. I was offered a car to use because the repairs would take overnight. The waiting room is very please...nt and has comfortable seating.
Joann Bates, we are very happy we could provide you with a positive experience!
Bought a NX300 F Sports, you will not regret and is highly recommended. Excellent service and support. He make my date, keep up your smile. Good exper...ience at Crown Lexus. Thanks so much
So I purchase this Civic from Crown Lexus and got a 3,000.00 loan from Lexus and since my purchase I have accrue over 2,800.00 in repairs. Within a w...eek the master cylinder went out 1,100.00 dollars, two weeks later the clutch was also went out 1,500.00 and now the starter is broken. So don't go to Crown Lexus Ontario,Ca
Happy with the service provided and informed of all work being done in vehicle.
I shopped around several dealerships, and Chris was the only rep that went out of his way to explain everything in detail without any hassle. He trul...y seemed to care about my needs and requests and was very straight-forward during the entire process. With other dealerships I felt that they had their best interest in mind, and with Chris I felt that he had mine. Would highly recommend Chris to anyone interested in Lexus!
My Service attendant was amazing. She answered all my questions prior to me taking my car in to get serviced. She worked with me and helped me save mo...ney on the services I needed.
The sales personnel are very polite and knowledgeable. They help me get what I want.
The dealership is so professional. Staff are friendly and very helpful. I always have had exemplary service from Helen; she is a consummate professi...onal.
Took the car in because check system light was on. I told rep that I thought car also needed serviced. She said there was nothing due to be serviced ...on my car. When I got home, a day later, I got a notice that my car was due for service. Also my GPS previous destinations were all erased and the GOS does not work correctly now.
I came in to get my regular service on my car, and I felt like I was being told there was more than needed to be done to my car. I know owning a Lexus... could be somewhat expensive, but my car doesn't even have that many miles on it, nor do I drive it a lot to make it need so much maintenance. I left there paying more than I ever expected. Makes me wonder. I do like Crown Lexus over Riverside I'd say. I hope my next visit is more pleasant.