Reviews
Write a reviewA recall fix
It was a fine experience, good people, the car seems to be running fine
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great buying experience
Ruschka gave us a superb price and the whole buying process was fast, efficient and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi Newport Beach
I found a used car online that I was interested in. I called Newport Beach Audi and was able to get an appointment the following day to look at the car and take a test drive. The sales agent was there when I arrived for the appointment. We went on the test drive, he answered all of my questions and about 3 hours later I was driving my new car home! I am very pleased.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Audi Newport Beach is AWESOME!
I cannot say enough about Audi Newport Beach. This dealership is what every business should strive to be. Everyone there is top notch. We were in the market for a CPO 2015 A4 with a specific color. Found one at another Audi dealership in the SF Bay Area since we live in Nor Cal. Had an appointment and while we were driving the hour to the delearship they sold the car. Salesman did not even stick around to tell us the car was sold (we were told he had other things to do and left). Wife was crushed and near tears when we got there and someone else driving away in "her car." Fast forward two days. Google search directed us to Newport Beach who had just received a lease return. Same year, model and color we wanted. Contacted Jalal who made the process so easy that he worked with us to mark the car as "sold" on Tuesday even though we were not able to get down until Sunday. Booked our flight and got my wife "her car" from Audi Newport Beach. We had a great experience here. This is our first Audi and we will never drive anything else. We will spend the extra $$ for a plane ticket or gas to buy our next Audi from Newport Beach. If you are in the market, check this place out. My money would be on you buying from them!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealer ship
Great place to look for a car there sales staff is great and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Alexander and everyone else I came in contact with were extremely professional and friendly, which was greatly appreciated during a very stressful time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Efficient and organized
Miguel was professional, organized and helpful. Asset to Newport Audi
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Alexander was efficient and with great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My exp
Miguel is #1! Smart, professional and answered a question I had been asking the dealer for 3 years with no resolve. He resolved the problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!
Fantastic customer service! Love these guys! Jose was super helpful!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase