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(304 reviews)

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I would not replace the door handle if I know the

I would not replace the door handle if I know the replaced one is black but my car is white.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

The worst car dealership you can go to!

The worst car dealership you can go to! Service staff are liars about everything you wouldn’t even believe and just want as much money as they can possibly get from your wallet! I highly advice checking other sources before you take it to them! Also ask for your original parts back so you know they actually did the job you paid them for!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Plantasianw, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (206) 242-7070 to discuss this further.

There is a Great customer service.

There is a Great customer service. I came to change oil. Thank you Nissan of Burien!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department were very courteous and extremely

The service department were very courteous and extremely helpful with getting me and my Versa on the road

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daisy the service manager is awesome, always provide the

Daisy the service manager is awesome, always provide the best service, A completely and great service, I have been going for a long time , alway the best service you can get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Nabeel, we are very happy to have provided you with such a positive experience!

The solved the problem that my car had and some

The solved the problem that my car had and some recommendations, thank you Guadalupe, very well attended…

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you !

Thank you !!!!Service team at Burien Nissan always great customer service I wouldn't go anywhere else to service my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service; technician thoroughly inspected

Great customer service; technician thoroughly inspected and made sure vehicle runs proper functions. Thank you Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good quick service as well as customer service.

Good quick service as well as customer service. They also had coupons online that I was happy to use

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is garbage !! Is the second time that they make...

Service is garbage !! Is the second time that they make me wait for 2 hours for oil change . My appointment time was 11:00 am. My car was getting in the garage( service place) at 12:45 not fair . I tried to talk with the supervisor , she was busy. The person at front counter ask me if something was wrong , I told her that I got there at 11:00 and my car was just getting in the garage , she told me “ everybody is waiting “ that is not a good customer service !! Really disappointed!! Second time same situation!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Yadirachavez9, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (206) 242-7070 so we can work towards a resolution.