Team Kia of El Cajon

We had a really great and stress free car buying experience at Mazda El Cajon. I interacted with Royal Wilkinson and he was very friendly and helpful, He took excellent care of us. They gave best price for Mazda CX-5 and though there was 1 day delay in getting the car but that was well compensated by Royal, he himself came to deliver the car to my work address. I would recommend everyone to ask for Royal in Subaru Mazda El Cajon.

It is my pleasure to recommend Team Kia of El Cajon. I recently purchased a pre-owned vehicle and The entire experience was absolutely super. The sales staff worked as a team! From my first contact With the sales person to the final paperwork and a drive off the lot the watchword was customer care! I would not hesitate to recommend Team Kia to friends and associates. The key is the high attention Paid to customer care. When it comes time to purchase your next vehicle drive straight to Team Kia And enjoy the experience..... You will be glad you did!

I am new to Kia and was hesitant to leave my previous dealership, Honda. I was unsure how I would be treated at KIA. I was referred to the salesman, Greg Abbott. I would highly recommend him! I don't have enough nice things to say about him. He was patient, understanding, he answered my countless questions, he explained things to me in a way I could understand and he tirelessly worked with us (over the course of 3 days) in helping me find the right car that fit my needs, not his agenda! He wasn't pushy, or demanding. He was honest, and talked to me as he would his own child. Greg Abbott was not the only one that exemplified exceptional service, a few others that made my purchase possible was the entire finance department, especially Mike. Mike spent 2 days on the phone calling every bank in San Diego to try and find me the best financing for my car. He ensured all the paperwork was exact and that my car payment was one that I could afford. I have to admit the entire car purchasing process is a huge ordeal and is stressful! I practically lived at the KIA dealership in El Cajon for 2 days! They paid for my dinner while I was there and was constantly keeping me posted on my car process. Because of the dedication that KIA has for their customers and for people like Mike and Greg I walked away with a car that I love and can afford. Thank you for what you do on a daily basis. By the way I just purchased a 2012 Kia Forte ex. I couldn't be happier with the care and service I have received at KIA in El Cajon.

Team Kia of El Cajon I am 52 years old and spent many days?s inside car dealerships and purchased more vehicles than I can count! Up until 2007 my credit was golden so I didn't really have to worry about financing and had never really understood how hard the finance departments work. Now I am like so many others fighting to rebuild credit and have bought a few cars since, all bad experiences! From the moment I walked into Team KIA of El Cajon I was impressed, it wasn't a mob they had a clear system to walk me through everything! I explained right away that I had bad credit and didn't want to waste there time but needed a new car badly for the job I was changing to. The Sales person said, ?no problem we can get most anyone financed ?(how many times have you heard that?) So we started the process of going though inventory, found the right car, 2015 KIA Optima and the sales person was actually able to walk me through it from tires to radio, I was extremely empresses! I told him I liked it and let?s try to make a deal. Now the part that all car buyers dread! Finance, they ran my credit and found that I indeed had bad credit, about a ?580 credit score? then the bomb, shell I told him I only had a thousand dollars to put down and gave the a payment amount I could work with, they went to work, and in about 2 hours I sat down with finance ?Mike? and he explained when you?re done here your done ?not like other car dealers when you drive out and then they go to work on getting you financed? They then walked me though rest of the Team KIA process including an impressive walk through of all of the car functions and even synced mine and my wife?s phone to the car, WOW I have never seen anything like this! Back in the day I had bought a 75,000 Range Rover and didn't see this kind of service! WOW For anyone else they would be done, ?but not me ?this would have been the case as I was completely financed and even knew the finance company. Unfortunately I had an extremely bad break up with my previous employer so they did not verify my income to my finance company throwing a huge wrench in the mix, it?s obviously hard to finance a car If you can?t get your income verified!; this is on me, not the dealer. This is where Mike and Tom in finance went to work! It took a couple weeks of these two going back and forth with the finance company, my old employer who would not verify my income, It even went as far as them having me meet in person with the finance people at the KIA dealer; OK at this point I was amazed at how hard this two worked to get my deal completed. Anyway, in short I now own a new KIA and have never seen people work so hard for a commission check. These guys obviously went to bat for me because they truly cared it wasn't about their paycheck! You have my deepest gratitude and will be a customer for life! Sincerely, Joe M October 22, 2014

Bottom line..It doesn't get any better than this! I recently purchased a Mazda CX-5 at Subaru/Mazda El Cajon. I have to say this was perhaps the BEST all around car buying experience that I've ever had....and I consider myself a pretty tough critic. I personally worked with Royal W. the internet sales manager. He was a true professional and EXCELLENT in every sense of the word...he was very responsive to my questions and very knowledgeable...plus he got me a great deal (and believe me I shopped around..from LA to San Diego)! The purchase process was quick and easy...no surprises. Royal systematically walked me through all the key features of the car...showing me exactly how each feature worked...and even discussed the do's and don'ts during the early miles of driving the car. I was interested in purchasing some accessories so Royal walked me over to their Service Department and Parts Department and asked that they get me a good deal on Parts and Service....and they did. While at the dealership I met the Sales Manager (Dan Edwards) and the Service Manager (Corky Weeks) and both were very professional and went out of their way to answer my questions. Juan in the parts department also got me a great deal on the accessories that I purchased (better than Amazon prices!) Honestly I can't imagine how they could have made the car buying experience any better. I HIGHLY recommend Subaru/Mazda El Cajon! They are honest and straight foward and provide excellent service. For me they are the bar against which I would measure any other dealership! If you are interested in buying a Subaru or Mazda you owe it to yourself to give these guys a shot at your business...give Royal W. a call...believe me you won't regret it. BTW, after the purchase Royal sent me a very nice email thanking me for my purchase and suggest that I call him if I had any questions or concerns...what a class act!...but that's what you get with Subaru/Mazda El Cajon!!!

After having the worst experience trying to buy a car!!!! (regardless of the price never go to these shysters) at North County Kia I almost gave up on getting my wife the car she wanted. But fortunately Cameron and crew of Team Kia El Cajon came to the rescue. We got the car we wanted at a reasonable price from professionals. Event though the location was not ideal (45 min drive) my family and I made the trip to El Cajon from Carlsbad. I have to say that it was well worth the drive and as pleasurable as buying a car could be. Heed my warning, do not I repeat, DO NOT GO TO NORTH COUNTY KIA!!! Dont waste your time and activation.

Worst experience from a car dealer. I came in with pricing from my credit union. To make a long story short, the cost of the car was more than the internet listed price. They tacked on a $495 cost for a sealant that they said couldn't be removed. The sealant was basically a sticker along the edge of the door and under the door handle. They also said this was a required cost of the dealership and their was nothing they could do to take off the cost. So why not include it in the sticker? Why the hidden cost? I felt taken advantage of. I will never do business with this dealership again. No referrals either. BE CAUTIOUS WHEN DEALING WITH THEM. Walk away if you have to... I should of but I didn't know any better. Now you know... And knowing is half the battle. : )

I don't like to deal with dealerships, but this experience has left me surprised. I told Memo what I was looking for and he delivered what I needed. Thanks Memo

Thank you Memo Rueda for your excellent customer service!!! You made our buying experience relaxed and easy! Your friendly and polite personality made us feel at home at Team Kia El Cajon. My husband and I are very happy that we purchased the car we wanted (Kia Forte) from your dealership. We highly recommend you to anyone who is considering to buy a KIA. Thank you Memo!

I purchased a new Mazda3 from Mazda El Cajon on 6/11/2014 and was very pleased with both the price and service provided by the dealership, particularly by Royal Wilkinson.