AutoNation Honda Dulles

Quickly diagnosed my issue, located hard to find parts and installed them to get me back on the road.

Best customer service from Fawad hassan. Fawad is very knowledgeable in mechanics and has a gift in customer relationships. I would highly recommend him to my friends in coming to Honda for service.

Issue was not fixed and they couldn'tfind the issue as well, they are not responsive as they used to be before.

Adam provided outstanding services and he is very prompt, courteous and friendly person. I would like to see him again and again.

This is the second car I bought from Autonation Honda Dulles. I love the car selections, the service department, and the sales representatives.

People were very nice there. Took a while to get everything done. Brandon even did a follow-up the following day to make sure we didn't have any questions. The financial part was a huge headache. There was an issue between my bank and the dealership with the dealerships payoff but they continously contacted me, instead of my bank for days, while I was at work. It was extremely stressful. Had there not been all the issues with the financial part I would strongly recommend this place for business.

My recall service and inspection went very smoothly and quickly. Everyone was very friendly and communicative. Oscar was great.

The customer service agents are always friendly and very helpful.

Excellent customer service and knowledge of the repairs that were necessary to my vehicle

Garrett sold me my car in 2019 which I love but the service dept. is horrendous. It should not take 4 hours to do an oil change, tire rotation and rear brakes. The waiting room is out in the open - not cozy at all or welcoming. The staff have stone faces and on the worse is that they can never wash the car with care or communicate clearly recommended repairs and/or explain clearly what you brought the car in for in a particular day. Awful. It gets worse - my ticket had another person’s name, address, and phone number. Sloppy!