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AutoNation Honda Dulles

(3,649 reviews)
Visit AutoNation Honda Dulles
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (877) 749-8842 (877) 749-8842
Used (877) 748-6010 (877) 748-6010
Service (877) 755-0654 (877) 755-0654

Reviews

(3,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Dulles from DealerRater.

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The AutoNation dealership is efficient and organized.

The AutoNation dealership is efficient and organized. Fawad has been an excellent service advisor, and explains all issues thoroughly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very friendly and helpful.

Everyone was very friendly and helpful. Ms. Navneet Rana and Mr. Sunny helped make the process simple to understand and very efficient. Ms. Navneet was a delight to work with, she was very informative and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Assistance from Sam very helpful, pleasant, and friendly.

Assistance from Sam very helpful, pleasant, and friendly. Explanations understandable. All people I met equally friendly and helpful. After buy continues to help when necessary

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Buen servicio buena atencion buen parqueo el personal muy

Buen servicio buena atencion buen parqueo el personal muy atento y Profesional servicio muy eficiente con la atencio y productos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone at AutoNation Honda was friendly and made sure

Everyone at AutoNation Honda was friendly and made sure we left happy with the car we wanted, at reasonable price, with everything taken care of so we can start driving it right away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

AutoNation is a professional operation, the only issue I

AutoNation is a professional operation, the only issue I had is after AutoNation tried to charge me for covered 8000 mile service I had to spend time convincing the representative in service i was covered for $0 out if pocket. This then put me at the end of the line i went from 1st customer in line to last. My oil change and tire rotation cost me $0 but they made me wait 5 hours as penalty. My time is worth $85 hour. So I think I should have just paid, and out in 1 hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (571) 357-3961. We would appreciate the chance to turn your experience around.

The staff are very friendly and helpful.

The staff are very friendly and helpful. The mechanics finish work in an efficient manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

My salesperson, Max Oh, was very professional, attentive

My salesperson, Max Oh, was very professional, attentive and pleasant throughout the process of my purchasing a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Very smooth, from the moment I walk in to the show room

Very smooth, from the moment I walk in to the show room to the end of finalizing a deal. Keep doing what you?re doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Friendly and knowledgeable salesperson who listens to

Friendly and knowledgeable salesperson who listens to your needs and helps you find the right car.offers a wide selection of new and used vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anabel, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!