AutoNation Honda Dulles

Service at Autonation was quick and courteous. Definitely the lowest stress of any car purchase we've ever experienced.

Buying a new car is not an easy process, however, when the dealership is reliable and the sales representative is knowledgeable and honest, there?s definitely a sense of satisfaction and ease that I felt as a buyer to drive off with the car I was planning to get, with a price that works for my budget and most importantly a reliable car like a Honda. Great respected team worked with me, Mohamed, the sales rep and the finance personnels were very honest running the numbers and showing me all options without any obligation to buy. Totally pleasant experience from this team that overcame a previous unpleasant experience with the service department.

Very good, I'm satisfied !...........................

Took my car for pre-winter check-up. Service was very good, took care of my concerns and did it in 2-hours - the estimated wait time.

Experience was great from start to finish with one minor hiccup at the end. I test drove the vehicle multiple times, and one of the test drives was from this dealership. I then did most of the negotiating over email with Larry and he was very easy to work with. I believe he oversees internet sales for the dealership. He was open with information and pricing in addition to being quick with responses. The salesperson in the dealership was Daniel Chun and he was a pleasure to work with as well. We have a 2 month old and he respected my wishes to not have a lot of add-on services mentioned when I purchased due to trying to minimize our time in the dealership (best for all parties with our infant). My only complaint is we had some custom work done about a week later that was included as part of the purchase. I was originally told 2 hours for the work, which grew to 4 hours when I showed up for the appointment and ended up being 5 hours when completed. The staff was courteous and I was able to work at the dealership during that time but 5 hours for service is unreasonable which is why I only gave 4 stars for customer service. The service at the time of purchase was great though.

Great service from beginning to end. We couldn't have been happier with our Salesperson Omid, our CFS Manager James, and Sales Manager Bob. They immediately matched another quote we received earlier in our new vehicle search and we were in and out in just a few hours. We even had to come back a week later, with a large nail in one tire, and they gave us a new tire and stayed until the job was complete although it was past the 9 pm closing time. Highly recommend this dealership

Overall great experience... Adam was great at communicating the status of my vehicle's service.

I went in and worked through the process of getting an oil change and tire rotation very quickly. He also recommended other things that I should do to keep my car in better shape!

Best car buying experience ever. Good price, no hard sell, no pushing for add on features.

I bought my First Honda Accord from them in 2014. I then realized that there rates are higher than others. I went back to lease an Odyssey but again their rates were skyrocketing so I leased it from somewhere else for way less than what they were charging. There service and maintenance is the worst I was told that the brake fluid needs to be flushed so I asked them to do ti but when I took the same vehicle to somewhere else that guy told me that it was not flushed. I raised this to the dealer but they were not even sorry and willing to accept their fault. Other than that I had couple of other bad experiences with this dealership. So my suggestion is please go there for service.