AutoNation Honda Dulles

Very good service department. Every time I have been there, I have been attended within a few minutes.

Professional and courteous sales staff. There was no pressure to "buy now". Sam was focused on what were are needs and desire to find a matching vehicle. Especially, during these auto manufacturer challenges.

Another good experience with AutoNation Honda Dulles and service advisor Adam K. I brought in the car because the brakes have been squealing (on occasion) and wanted to confirm the pads were still in good shape. The crew did a quick inspection of the vehicle and brakes and confirmed that the pads are fine, notwithstanding the occasional squealing (which I guess can be caused by outside factors like weather).

My car service was done professionally and within the time frame they promised. My service rep was very helpful and through.

Purchase experience was great! Calling main number, hard to get through and extended warranty overpriced.

Had Paul help me. Super attentive and professional. I was quickly checked in and offered a shuttle ride home for the few hours my car was being worked on. Amazing!

Worst experience in 30 years of buying cars. My family and I had to quickly get a car to avoid paying these high car rental prices. After signing and paying for the car, they handed me two keys, which one didn't work. They didn't provide any car manuals - they told me to look it up online, and the car's hybrid-electric battery was dead. Oh and no discounts for vets. Within seven days of owning the car, warning lights started going off and it now has to be serviced. Having the car manual would have been helpful... And I'm still waiting on when it can be serviced...but to be fair, I contacted them about this apparent 🍋 and they are responding. I hope their follow through is better than what I've encountered as it has been an unfortunate experience especially coming back to the U.S. after serving a three-year tour overseas.

it was a good service experience at the dealership. it went well. Jorge was great.

Everybody was very nice at the AutoNation dealership they got me out fairly quickly the service advisor did a good job.

Discovering the part I needed was in stock was good news. Getting a quick service appointment the next day was also good news, and the work was done well and in a timely manner. The final bill was noticeably more than the quote, as there were non-negotiable "charges" added to the process that weren't taken into account by other personnel. By that point I was on site and ready to go, so I had little choice but to agree. Left a bad taste, but they're close and generally good.