Reviews
I've had excellent service at Auto Nation, especially
I've had excellent service at Auto Nation, especially this most recent visit. I have been especially pleased working with Alanna Baylor as my service coordinator.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tina, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Just wanted to said Oscar Castro is awesome ⭐️⭐️⭐️⭐️⭐️
Just wanted to said Oscar Castro is awesome ⭐️⭐️⭐️⭐️⭐️ This dealer team, make me feel great 👍🏻 ⭐️⭐️⭐️⭐️⭐️
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
We're repeat customers.
We're repeat customers. We bought a brand new Honda Odyssey in 2014. Was such a great place that we returned to buy a brand new Honda Pilot recently. They truly care about their customers and are committed to them by providing outstanding service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I can say the salesman was wonderful!
I can say the salesman was wonderful! I love the car! I have to read the book to learn how to use everything though. When it comes to payment, that's when everything goes downhill. I had the worst experience. I contacted my bank to verify some of the info they were trying to tell me and the officials at the bank said NO, that's not true. Maybe it's because I was from out-of-state??? It's was horrible considering I was paying in full.....
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.
As the deal is complete and the money has exchanged, I'm not sure how the experience can be turned around. The opportunity was there when the transaction was going thru. I also expressed I didn't want to pay for the perma coat on my car - BUT - you basically said that's how you sell them. I had made arrangements already for my car to have a ceramic glaze put on and bumpers wrapped. Can't do that now because it will cost additional because they have to remove that perma coat that I didn't want in the first place. If they are going to talk money to me, I'll be more than happy to contact them. Anything short of a refund of additional expenses, I see no reason to call. Thankyou
Adam Kearney is awesome.
Adam Kearney is awesome. He was able to resolve my issues in a timely manner. Highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.
Friendly and helpful staff.
Friendly and helpful staff. Good communication. Great facility, always clean and organized. Waiting area is spacious.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
An AWESOME place to purchase your next car.
An AWESOME place to purchase your next car. Just received my second maximum. GREAT CUSTOMER SERVICE!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Adam Kearney is the reason why I bring all my cars here,
Adam Kearney is the reason why I bring all my cars here, even though it is further away for me. Adam combines friendliness with professionalism; he is a trusted advisor. After every service visit, I drive away with the same confidence as the first time I drove away when I purchased my car here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales rep Demetrius was very helpful and efficient.
Sales rep Demetrius was very helpful and efficient. He went above and beyond to ensure my car was fully taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
So nice service from Hector Explained everything that
So nice service from Hector Explained everything that the car needs and future recommendations As alway coming back for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Pedro, we appreciate you taking the time to leave us this feedback. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.