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Hurst Autoplex Mitsubishi

(463 reviews)
Visit Hurst Autoplex Mitsubishi
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(463 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They were awsome

The sales staff was great. Bryan took care of all our needs. They listened to our needs and time frame to be able to buy the car and honored the deal we made for a week that we needed. Next time we need a car. We will be willing to go to them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Car Buying Experince There Is!

I cannot say enough good things about this dealership! First of all, we love our new Outlander Sport and we got it for an amazing price. From Brian Stockton our salesman to Kevin our financing guy and everyone in between, this was an amazing experience. If you or anyone you know need a vehicle, this is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional

My salesman Trevon was honest, polite, positive, nice, and knowledgeable. There were alot of inventory to choose from and they were very clean. Thank you for all the information I was giving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Pleasantly surprised and ultimately satisfied

I had been actively shopping for a heavy duty truck for several months. Played all kinds of games with many different dealerships. I was in the area and had been drooling over some of their customized trucks and wanted to see them up close and personal. I was met by Eugene and really wasn't planning on making a purchase, as I had found what I thought I was going to buy in San Antonio, but they had a comparable truck and Eugene was a pleasure to deal with. It was obvious from the get go that they wanted to do a deal. The best part is that they are still interested in customer service after the sale. My wife is wanting a vehicle and we'll be making that purchase soon. We will be spending more money at Hurst Autoplex Mitsubishi. I strongly recommend that if you are shopping, to go by and see what I'm talking about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Total thumbs up

Hurst Autoplex is like dealing with your family. We felt like we mattered as soon as we walked in for our appointment. No high pressure or intimidating tactics. Very pleasant experience. From start to finish they did everything they could to help my grandson purchase his car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Most amazing car buying experience ever!

We went online to find an Outlander and found the Hurst Autoplex website. When we found one we liked, we received an immediate response back from Trevon Rubin that it was still available. When we arrived at the lot, Trevon had it ready for us to look at. We were greeted with genuine handshakes and great big smiles. Trevon made us feel very welcome and had tremendous knowledge about the vehicles. He was extremely friendly and courteous! Our entire car buying experience only took 2 hours and we walked out the door with a beautiful 2018 Outlander. Trevon and the others we met really made this the most amazing car buying experience ever! We definitely recommend this family owned business to everyone looking for an awesome vehicle and fast, amazing service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Extremely nice and willing to work with you!

My car buying experience was nothing but positive and pain free. . From the first email conversation with Trevon Rubin up to closing the deal with the business manager Giorge Martin's everyone was extremely patient and helpful. I explained what I was looking for as far as a vehicle and price and they came through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great deals and service

Everyone was so helpful and I love my new car! I was given such a great deal I couksnt refuse and they made the process so easy and the time from walking in to out was so quick. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Best trade in price

Had an offer for my trade in from another dealer. These guys beat it by $800.00. Great customer service! Need to replace your vehicle? My pre-owned vehicle met my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service! Honest, understanding, patient

The sales rep Jimmy was perfect! He was very patient, understanding, and helpful in answering any/all questions I had. Even after I bought my car he was still willing to answer any questions/concerns that I had. The major reason I decided to buy from Hurst Autoplex was trust. It’s a family owned business and they understand the importance of maintaining a positive reputation. I felt that they were very upfront and honest with me and they didn’t waste my time. These are key characteristics you want to look for in a dealership when you are buying a vehicle. Great job everyone! Keep up the amazing work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.