Reviews
Best Experience Ever!!
I would totally suggest this place !! You have to ask for Sean, he’s the best!! He made the process sooo easy and smooth no stress at all! I thought I was going to be in there for hours and pressured into making a purchase. Totally not the case, he provided a solution that worked for me. I still can’t get over how smooth the process was.. Thank you so much Sean!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people. Awesome selection
Eugene and the team at Hurst Autoplex was super nice, knowledgeable and accommodating. We saw one of their specialty lifted trucks online and came out to test drive it. When it didn't have everything we were looking for, we looked at their vast inventory of lifted trucks and found the one just right for us. The purchase process was easy and they overcame any issues that occurred. I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience
We were in the market for a car for our mother and Breece found the perfect car within our budget. He worked with us remotely because we are out of state and got the car to my mother that same week. He too all the stress out of buying a car site unseen away and was a true professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service of oil change and tire rotation.
Stopped in on 07-22-2017 to have my car serviced and as always Nathan and his staff did an Excellent job. They worked on my car in timely fashion and Nathan took the time to find me an anniversary discount coupon for my oil change. I will always take my and my wife's car for service, I am always treated like family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warning! Must read!
The absolute worst customer service! Purchased a new outlander sport in 2014, began having issues this year (2017). My car began with a knocking noise, after a month & a half of them trying to located the source of the noise (and repair other issues) they were clueless. They'd tell me it was repaired and as soon as I'd drive off the sound magically came back! Nathan in the service dept has no costumer service. Another employee told me he's just "a grumpy old man that needs to retire". Talk about professionalism! Thank God I no longer have that awful Outlander and will never have to deal with Nathan or Hurst Autoplex again!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent Car Buying Experience
We highly recommend Hurst Autoplex Mitsubishi when buying your next car. The entire staff, including our Sales Consultant Trevon Rubin, was professional, courteous and most importantly, honest. The process of purchasing our 2015 Nissan Rouge was the most pleasant and least pressure-filled experience we've ever encountered. Congratulations to the dealership for helping to end the negative aspects of shopping for a previously owned car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service
Thank you for caring for my car and me. Fast and friendly service . Always a pleasure to visit for my car needs . Top Notch Service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I bought a gently used Speed3 from Hurst Autoplex. Good experience. Nathan Hausser in Car Service is EXCELLENT. He is an asset to the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great car buying experience
We had appointment we scheduled online and we should up early, they didnt keep us waiting until appoitment time. Our salesperson, Sean was the great, very honest and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service.
Great service. Early for appointment but didn't keep me waiting. We were treated great. Felt he was very honest and genuine. He was friendly and trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car