Ken Grody Ford

It was the best experience. Jimmy is phenomenal and was great to work with. The whole experience was professional, friendly, and above reproach. I think the owner and I are long lost brothers. On a scale from 1 to 10, I give it a thousand.

I had a great experience buying here. I had reached out about a truck they had just posted that didn't have many photos/details. Their salesman, Chris, let me know the truck hadn't finished the reconditioning process but offered to text me any photos/details I wanted. I wasn't local so I had to trust Chris and he was incredibly supportive. I wanted to pick the truck up before I left for some travel and Chris helped make sure it made its way through the service work onetime. The finance manager I worked with, Julio, was also really nice and the paperwork was done in less than 30-minutes. Even the dealership itself is a step above the others I went to. I honestly have nothing but good things to say. They will be my dealer of choice from here on out.

Angel made the experience my family had a Ken grody decent at first, typical car salesman tells you everything you wanna hear just to get you to purchase a vehicle. Angels follow through on the promises he kept about the vehicle we purchased were absolutely non existent. Called the dealership 5-6 times after the car was purchased to find many dead ends and still never a call back from angel. Back seat stuck in the down position, no manual for the car and no door code. All things that were “not going to be a problem” during the purchase process all of a sudden were forgotten about. The managers at Ken grody need to understand that your floor salesman are making promises that they cannot keep and one day that will cost you business. Please be aware of this for all that decide to visit this dealership.

Over the years we have purchased many vehicles from Dealerships. Most of not all were long, uncomfortable, and sometimes just an absolutely terrible experience. In this case however, our experience with Ken Grody Ford was absolutely different. Not only was it smooth, efficient, and quick. Everyone we interacted with was genuinely friendly, helpful, and listened to us. We get it… the Dealership have a business to run. And while we compromised on some of our ‘deal breakers’, in the end we feel very satisfied. While we say everyone at Ken Grody was great, we want to call out our Sales Consultant, Brock Pizza and Finance Manager, Rafael Ballesesteros who are absolute ROCK STARS! Again, the Dealership is in the business to make money, but none the less, these two made the entire buying experience worthwhile. Because of these two guys, we give perfect scores to Ken Grody Ford!

“Claro que es el dealer #1. Jimy es un excelente vendedor; este es nuestro tercer carro con él. Siempre lo buscamos porque realmente te ayuda y te da confianza en todo el proceso.”

I just picked up my 2025 Ford Bronco Sport Outer Banks from Ken Grody Ford Carlsbad, and I couldn't be happier with the service! Sergie was incredibly helpful, making the whole buying process smooth and engaging. He has a great way of explaining features, which made it easy to understand everything about my new ride. The friendly atmosphere at the dealership added to a really pleasant experience overall. If you're shopping around for a new car, I'd definitely recommend stopping by Ken Grody Ford in Carlsbad and asking for Sergie! He helped us with the perfect fit for us.

Very communicative and good experience. Did not purchase a vehicle, but considering for a future purchase

My experience with Serge was amazing! Walking in, I told him I really would need to be little to no down on a 2024 Bronco Badlands. Originally it looked like I was going to have to put a minimum of 2k down to have my payment where I needed it it be because my credit was fair and not the best. They were still working my file as I had to leave so I was going to come bacl next week. I got a call back a couple hours later saying he was able to do it with only a $500 down payment, so we got it done same day. Didn't think I would be leaving with a car that day and if they didn't get my down payment that low I wouldn't have. Serge was there to take care of me. I went to another dealership closer to my house and they didn't try to work with me at all. Said I needed a huge down payment and didn't try to work other options. Glad to work with him and Angel. Will highly recommend them and Ford Carlsbad to anyone!

My experience with Ken Grody Ford has been nothing less than stellar, from start to finish. I received a phone call from Alfonso Galindo after my online inquiry and once we established what I was as looking for, he never stopped. Even though it wasn't easy finding exactly what I started out looking for, Alfonso and the rest of your team worked diligently to craft a deal that I could afford with a car that I love. I was treated like royalty and appreciated the extra touches of kindness extended to me by Alfonso and the staff at the Ken Grody dealership.

I had a seamless experience getting my new 2024 Ford F-150 STX from Ken Grody Ford Carlsbad! Working with Angel Martinez was a breeze; he was not only thorough in explaining all the features of the truck, but also exceedingly patient answering all my queries. His assistance really smoothed out what could have been a stressful decision. Moreover, the relaxing yet professional vibe at Ken Grody Ford made it a comfortable place to make such a big decision. I totally recommend them if you're looking for a hassle-free car buying journey!