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Sales 8:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 8:00 AM - 9:00 PM
Sun 9:00 AM - 9:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 12:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed
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Reviews

4.0
44 lifetime reviews. Includes reviews of Ken Grody Ford from DealerRater.com
  • very pleasant experience

    Excellent service Very efficient They keep records on my vehicle


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    Excellent service Very efficient They keep records on my vehicle

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer service after you buy is the worst
    June 27, 2017

    I bought a brand new Ford Focus ST black. There was a scratch in the driver door and I pointed it out to the salesman when I was buying the car. ...


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    I bought a brand new Ford Focus ST black. There was a scratch in the driver door and I pointed it out to the salesman when I was buying the car. He said they would gladly take care of it just contact our customer service manager and she will take care of it. Let me say this that manger is the worst very rude as well could careless about fixing the scratch. A week went by and still no call or nothing from them ( you would think that after buying a car for 30k they would help) so I texted the salesman and he said I will let her know you should get a call in day or so another week goes by finally I get a call same lady the worst and they just would not help me cause I live far away and cant get it there and leave it she says I will let you know when we can help. Well that never happened finally I get the ccs survey and just hammer them and get a call 1 day later offing to fix it now I basically sent email stating the only way you would fix it is if I complain what kind of service is that never got a response by them at all after the email. THIS DEALERSHIP DOES NOT CARE ABOUT YOU AFTER YOU BUY YOUR CAR THE WORST CUSTOMER SERVICE EVER DO NOT GO THERE

    Does not recommend this dealer

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  • Never again, I mean never...
    March 29, 2017

    Never again, I mean never......


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    Never again, I mean never......

    Does not recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016

Ken Grody Ford is proud to be an automotive leader in our community. Since opening our doors, Ken Grody Ford has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Ken Grody Ford will professionally fit you into the automobile of your choice.

"Recipient of the President's Award 10 times running."