Reviews
I would like to give Angel a 5 star review! I made an appointment for oil change, windshield wiper fluid and TPM check. Angel is so professional, friendly and helpful, he made sure I didn’t have to wait long. Thank you Angel!
I would like to give Angel a 5 star review! I made an appointment for oil change, windshield wiper fluid and TPM check. Angel is so professional, friendly and helpful, he made sure I didn’t have to wait long. Thank you Angel!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Horrible service and obviously don't care about their customers We had battery discharging continually and I tried to call multiple times and was told they would refer to service department but they never called me back.
Horrible service and obviously don't care about their customers We had battery discharging continually and I tried to call multiple times and was told they would refer to service department but they never called me back.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
On a Monday morning, I dropped my F150 off at Ken Grody Ford for a 60,000-mile oil change and inspection. I also could hear a rattle under the hood when I started the engine. My service advisor, Angel, was incredibly polite and helpful throughout the process. Angel left a message on Wednesday afternoon to let me know that my truck was ready for pickup. When I got to the dealership he walked me to the cashier’s office and explained that the extensive repairs to my engine was covered under the warranty, and I only paid for the oil change. I highly recommend Ken Grody Ford for their exceptional customer service, prompt repairs, and reliable diagnosis and estimates. - [ ]
On a Monday morning, I dropped my F150 off at Ken Grody Ford for a 60,000-mile oil change and inspection. I also could hear a rattle under the hood when I started the engine. My service advisor, Angel, was incredibly polite and helpful throughout the process. Angel left a message on Wednesday afternoon to let me know that my truck was ready for pickup. When I got to the dealership he walked me to the cashier’s office and explained that the extensive repairs to my engine was covered under the warranty, and I only paid for the oil change. I highly recommend Ken Grody Ford for their exceptional customer service, prompt repairs, and reliable diagnosis and estimates. - [ ]
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- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership provided an amazing car shopping experience and we’re super friendly and worked with us on price throughout the whole process! Kevin Vera was enthusiastic and helpful every step of the way and they gave us an amazing deal on our Bronco. We’re basically covered for the better half of this cars life! Thank you Ken Grody Ford!
This dealership provided an amazing car shopping experience and we’re super friendly and worked with us on price throughout the whole process! Kevin Vera was enthusiastic and helpful every step of the way and they gave us an amazing deal on our Bronco. We’re basically covered for the better half of this cars life! Thank you Ken Grody Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Matthew De Anda! I have finally found my Ford home and it's Ken Grody Ford, Carlsbad. I'll say it again, Mr. De Anda you are a miracle! You and your team took such good care of me and that's an innate instinct ... again miracle! Keep doing what you're doing young man because you are doing it very well. The peace of mind knowing your car is taken care of is priceless and that is what Mr. De Anda gave me. That is what Ken Grody Ford, Carlsbad gave me. From the top down this dealership is second to none! God bless all of you. I am grateful beyond words and so is my 21 year-old Ford escape!
Thank you Matthew De Anda! I have finally found my Ford home and it's Ken Grody Ford, Carlsbad. I'll say it again, Mr. De Anda you are a miracle! You and your team took such good care of me and that's an innate instinct ... again miracle! Keep doing what you're doing young man because you are doing it very well. The peace of mind knowing your car is taken care of is priceless and that is what Mr. De Anda gave me. That is what Ken Grody Ford, Carlsbad gave me. From the top down this dealership is second to none! God bless all of you. I am grateful beyond words and so is my 21 year-old Ford escape!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership does not do out of state shipping on vehicles. Wasted my time contacting them.
This dealership does not do out of state shipping on vehicles. Wasted my time contacting them.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had an absolutely wonderful time picking up my new 2026 Ford Mustang EcoBoost from Ken Grody Ford Carlsbad. Angel Martinez was the star of the show; his genuine enthusiasm and deep knowledge about Mustangs really shined through, making it not just a purchase but a memorable experience. The dealership's atmosphere was welcoming and made me feel valued as a customer. I drove off feeling great about my decision, all thanks to the excellent service provided by Angel. For anyone looking at a new Ford, make your way to Ken Grody Ford Carlsbad and see for yourself how enjoyable car buying can be!
I had an absolutely wonderful time picking up my new 2026 Ford Mustang EcoBoost from Ken Grody Ford Carlsbad. Angel Martinez was the star of the show; his genuine enthusiasm and deep knowledge about Mustangs really shined through, making it not just a purchase but a memorable experience. The dealership's atmosphere was welcoming and made me feel valued as a customer. I drove off feeling great about my decision, all thanks to the excellent service provided by Angel. For anyone looking at a new Ford, make your way to Ken Grody Ford Carlsbad and see for yourself how enjoyable car buying can be!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por el producto me gusta mucho fue una esperanza muy bonita y placentero gracias meni mejía qué es un agente de ventas espectacular
Gracias por el producto me gusta mucho fue una esperanza muy bonita y placentero gracias meni mejía qué es un agente de ventas espectacular
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Eric and Julio were honest and friendly during my purchases. I ended up buying 2 cars.
Eric and Julio were honest and friendly during my purchases. I ended up buying 2 cars.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Having recently purchased the 2026 Ford Explorer Tremor from Ken Grody Ford in Carlsbad, I was thoroughly impressed by the high level of service. Emmanuel, my salesperson, was exceptionally knowledgeable about the vehicle's features, which made my decision much easier. His friendly and attentive manner really stood out, ensuring that all stages of the purchase were smooth and understandable. It felt like every detail was handled with care, reinforcing my decision to go with Ken Grody Ford. I am thrilled with my new Explorer and owe much of that satisfaction to the professional experience provided by Emmanuel. AI took the words right out of my mouth. One of the smoothest 2 new vehicle purchases in 4 months I’ve ever had. KG Ford and Emmanuel have now placed themselves at the top of my list for future purchases of Ford vehicles! Tip of the cap to everyone involved in the process!
Having recently purchased the 2026 Ford Explorer Tremor from Ken Grody Ford in Carlsbad, I was thoroughly impressed by the high level of service. Emmanuel, my salesperson, was exceptionally knowledgeable about the vehicle's features, which made my decision much easier. His friendly and attentive manner really stood out, ensuring that all stages of the purchase were smooth and understandable. It felt like every detail was handled with care, reinforcing my decision to go with Ken Grody Ford. I am thrilled with my new Explorer and owe much of that satisfaction to the professional experience provided by Emmanuel. AI took the words right out of my mouth. One of the smoothest 2 new vehicle purchases in 4 months I’ve ever had. KG Ford and Emmanuel have now placed themselves at the top of my list for future purchases of Ford vehicles! Tip of the cap to everyone involved in the process!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car