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I haven't owned cars for the last 6 years since I've been out of the country. Due to COVID-19, I moved back to the US which means time to shop for cars!... I've dealt with multiple salespeople over the last 3 weeks as we searched for a Q5 and RS3. Most of it has been unpleasant due to varying degrees of ineptitude, blatant lies or bad customer service. Donovan Duran is the goto person at this dealership if you want an out of this world stress-free sales process. Donovan gave us a great deal off the bat with no BS and patiently answered our questions when we got the car as we were new to the AUDI brand. He made the out of state sale a breeze and we will definitely go back when it's time to get that R8.
Jason L., Thank you so much for taking the time to share your experience with us and for choosing Audi Carlsbad. We are thrilled to hear that Donovan... made your Audi-buying experience a breeze - we assure you, choosing Audi was a great choice. We welcome you to the family and cannot wait to see you again soon. Looking forward to getting you in that R8 too! In the meantime, enjoy your Q5 and RS3! - Your friends at Audi Carlsbad
I was looking for a preowned A8 L. My local Audi dealer referred me to Carlsbad because they had a preowned S8. All interactions were no pressure. I received... an out the door quote for the vehicle even before I visited the dealership. Max and Paul worked very hard to establish trust. The car was in excellent shape, and I end up with a great deal on the fully loaded S8.
Joselromero1, Thank you for taking the time to share your experience with us! We are so happy to hear that our Audi Carlsbad team was able to delive...r a wonderful experience during the purchase of your Audi S8. Until next time, have a great day and stay safe!
I have been a customer of Hoehn Audi for almost 10 years now and I cannot over emphasize how professional and knowledgeable that staff is. The feeling... of being a part of their family gives me assurance that I'll always have the best deal with my purchase, a trust that my car is maintained by highly trained/skilled technicians and that my family will be driving the safest and most reliable car. TJ you're the best! Mario and Rey, I cannot thank you enough for keeping these cars well oiled. Lily and Dusan, need I say more for the only team that introduced me to the cars I have today. "SUPERLATIVE" in sales and service!
I have never had a bad experience at Audi Carlsbad. Too bad they wouldn't let me take the R8 out for a spin ;)
Easy online schedule, email reminder is very helpful. Timely, great services.
Hi Trung Nguyen, thank you so much for your positive comments about Audi Carlsbad! If you ever need anything else from us, please feel free to give us... a call or stop by. Have an awesome day!
Extremely friendly and very helpful. Answered all my questions without rushing.
Pat Mccarthy, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Audi Carlsbad. Please don't hesita...te to reach out if there's anything additional we can do for you.
I have consistently received excellent service. I purchased my car from Hoehn and have had all the service done there.
Hi Helga Batsford, thank you for taking the time to leave a review for us at Audi Carlsbad. We're happy we could meet your expectations! Please let us... know if there is anything else we can do for you; we are more than happy to help!
Outstanding team of professionals; from the General Manager to the service rep. Danial and Brenden. In between the big cheese and David is, of course,... Nick the service manager who keeps a dutiful eye on his flock. They always make us feel very welcome.
Hi Robert Tomkinson Iii! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you a...gain soon!
Raymond is the best!! having been working with him for years and he and the team always does a fantastic job!!
Raymond is the best. Stayed on problem, gave updates and followed through. No issues.