AutoNation Toyota Leesburg

Kevin Foley at AutoNation Toyota was a ton of help when looking for a specific pickup truck, and we ended up finding the perfect one! Process was easy... and the truck was inspected by experts before they handed over the keys.

No pressure to buy from them. No hassles, friendly environment and honesty, something you don't find that easy.

Super Duper fun! Everyone was helpful and informative. Also I got a free hot chocolate! Accommodated me in getting financing for my car.

great dealer to buy and get the service by this dealer

Our experience with Mr. Mohammed Salek (Sales Associate) was excellent. If in the future we have to buy a new/used car we will look for his help. The only... reason we did not mark 5 starts in the Buying Process is that we had about 4 hours delay to settle the bill, even though we paid in cash. We suggest that you improve this area of the business with more trained, efficient and friendly personal.

I had a positive experience with AutoNation in Leesburg. I was assisted by Mr. Takla (Mark) and Ms. Stansbury and they were both very knowledgeable and... straightforward with their answers to questions. Mr. Takla in particular made the experience more personable and I appreciated his manner as a first-time buyer.

Great dealership good quality products great salesman and great buying process support.

If I could give this dealership no stars, I would. I brought my 2013 RAV4 in for service( the torque converter extended recall.) Scheduling the service... appeared to be easy, with online booking. However, less than 12 hours before the initial appointment was scheduled I received a phone call stating that they couldn’t complete this repair on a Saturday. I rescheduled for last Tuesday. I had an appointment, listed the confirmation on the envelope. The appointment was scheduled for 815 am, but I decided to drop it off the night before. At 11 am, I was phoned by the advisor, Murray. He informed me that they had to drive the car to verify the car had the issue. At 1 pm, I got a call from the dealership offering to purchase my car, I said, no, I live that car and found it weird that they would call to buy the car before they even fixed it. At 4 pm, after I had phoned Murray two times, he called me back. They had to “order” the parts, and it was going to take 3-4 days to complete. He asked me if I could bring the car the following week, I said no because I had an appointment. I asked if a rental was available, and it was not. I made the decision to leave the service manager Frank a message. He told me he was going to make it right, and I naively believed him. Fast forward to Friday, and I got a call about an oil change and air filters, and was told that would run me $290. After I declined that, the car which has less than 60k miles on it was allegedly leaking water from the water pump and they could fix it for the bargain price if $1075. I declined and called a local non Toyota dealership and they quoted me $575. I was sent photos of my car, with the transmission off of it. They said it would be ready by the end of the day. I had to text Murray to find out what the deal was. At 6 pm I was told my car was ready for pick up. I picked it up at 8 am Saturday am. 15 minutes later, I returned the car to the dealer. Why? Now it was knocking and humming. I said, the car is most definitely not fixed. Today is Monday, and their new story is that the wheel bearing and sway bars need replacement. I put a call into to GM (Mike) and he immediately called me back and assured me he would get to the bottom of it, but it probably wouldn’t be until later in the afternoon. At 4 pm he called me to explain to me what the situation was. He allegedly talked to his master mechanic and this master assured Mike that he didn’t touch this part of my car. The repair is a major transmission repair and involves removing the engine and touching the wheel bearing, and sway bars. So now I have a car which worked perfectly fine that is broken thanks to the great master mechanics at Auto Nation.

Wonderful place to take your car for service!! Everyone is super nice. All the service writers and mechanics really care about their customers and it... shows

Great team work, Bryan Dorsey in service and Wade the mechanic are the best to work with. Great job and customers service.