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Mercedes-Benz of Carlsbad

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (421 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 9:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (760) 268-9121 (760) 268-9121
Used (760) 444-0179 (760) 444-0179
Service (760) 621-3744 (760) 621-3744

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Carlsbad from DealerRater.

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Got what I wanted at a fair price and in a short visit.

I was encouraged to come in to take advantage of ending my lease 4 months early and upgrade to the car I wanted. It was fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Eric Oceanside

Quality dealership. Excellent service. 100% customer satisfactions...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eric Oceanside, thank you for your kind words and this wonderful review!

Car Service

The team at Hoehn were amazing. Quick friendly service with no hassles. Literally the best car service experience I've EVER had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kameron Moody, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hoehn Mercedes Benz. Thank you, and have a fantastic day!

FromShiraz

GM and Service Rep were very accommodating and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We sincerely thank you for the positive review, and look forward to seeing you again soon!

Hoehn Mercedes in Carlsbad, CA

Best place to buy a Mercedes. Service is outstanding. Sales is no pressure. Purchase price was much better than others in a 50 mile radius.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe K, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

Hoehn Motors

Hoehn Motors always provides great service for our fleet of Sprinters

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks again for the recommendation, and have an amazing day!

PAINLESS! BEST CAR BUYING EXPERIENCE! Thank you, Billy!

We have been buying cars from Hoehn for over a decade now. There's a lot to be said for the longevity of the staff. They are fast, honest, professional and make the car buying PAINLESS! No need to shop around anymore contact Billy with peace of mind knowing you will drive away happy! Yes, we highly recommend Hoehn Mercedes for the best price and experience, they go above and beyond to fit your needs!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

PAINLESS! BEST CAR BUYING EXPERIENCE THANKS YOU!

We have be buying cars from Hoehn for over a decade now. There's a lot to be said for the longevity of the staff. They are fast, honest, professional and make the car buying PAINLESS! No need to shop around any more contact Billy with peace of mind knowing you will drive away happy! Yes, we highly recommend Hoehn Mercedes for the best price and experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My service advisor went the extra mile

I had the misfortune of damaging my new 2017 S Coupe .This was an emotional as well as a financial trauma. My service advisor, Dan Reeves, went the extra mile in helping me handle both aspects my problem, He not only expedited the repairs but was able to maximize my insurance claim. I have been a Hoehn Mercedes customer for 20 years and all my dealings with them has been positive. Thanks much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

PAINLESS! BEST CAR BUYING EXPERIENCE! Thank you!

We have been buying cars from Hoehn for over a decade now. There's a lot to be said for the longevity of the staff. They are fast, honest, professional and make the car buying PAINLESS! No need to shop around anymore contact Billy with peace of mind knowing you will drive away happy! Yes, we highly recommend Hoehn Mercedes for the best price and experience, they go above and beyond to fit your needs!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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