Reviews
My service was great I was in and out l. They also got my truck washed
My service was great I was in and out l. They also got my truck washed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I travel the country. I have been too many Ford dealerships. Southwest Ford was very good and professional finished my service in a timely manner.
I travel the country. I have been too many Ford dealerships. Southwest Ford was very good and professional finished my service in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Southwest Ford is a great company with excellent customer service and support. I have been dealing with them for over 20 years and purchased 12 vehicles from them. They have serviced all of my vehicles.
Southwest Ford is a great company with excellent customer service and support. I have been dealing with them for over 20 years and purchased 12 vehicles from them. They have serviced all of my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We contacted SW Ford about a transmission software recall. I received a prompt return call and scheduled mobile service. I misunderstood the scheduled date and when the technician didn’t arrive, called. A automated system took my call and promised a call back. No one called back. The technician did arrive on the actual scheduled date , exactly on time. He was courteous and installed the update. I would give the technician 5 stars, the dealership 3 for the failure to call back.
We contacted SW Ford about a transmission software recall. I received a prompt return call and scheduled mobile service. I misunderstood the scheduled date and when the technician didn’t arrive, called. A automated system took my call and promised a call back. No one called back. The technician did arrive on the actual scheduled date , exactly on time. He was courteous and installed the update. I would give the technician 5 stars, the dealership 3 for the failure to call back.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I can’t say enough good things about the service department at Southwest Ford! From start to finish, they were friendly, professional, and incredibly helpful. They kept me informed throughout the entire process, explained everything clearly, and made sure I understood what was being done to my vehicle. What really stood out was how much they genuinely cared about providing great customer service. I never felt like just another customer, and they went above and beyond to make sure everything was taken care of properly. The communication was excellent, the service was efficient, and my vehicle was returned to me in great shape. It’s such a relief to know you can take your vehicle somewhere and trust that you’re going to be treated fairly and respectfully. If you need service or maintenance for your Ford, I highly recommend the service department at Southwest Ford! They truly know how to take care of their customers. 👏🏼🚗❤️ Thank you, Southwest Ford, for making what could have been a stressful experience such a positive one! 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️
I can’t say enough good things about the service department at Southwest Ford! From start to finish, they were friendly, professional, and incredibly helpful. They kept me informed throughout the entire process, explained everything clearly, and made sure I understood what was being done to my vehicle. What really stood out was how much they genuinely cared about providing great customer service. I never felt like just another customer, and they went above and beyond to make sure everything was taken care of properly. The communication was excellent, the service was efficient, and my vehicle was returned to me in great shape. It’s such a relief to know you can take your vehicle somewhere and trust that you’re going to be treated fairly and respectfully. If you need service or maintenance for your Ford, I highly recommend the service department at Southwest Ford! They truly know how to take care of their customers. 👏🏼🚗❤️ Thank you, Southwest Ford, for making what could have been a stressful experience such a positive one! 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Overall good experience. They are usually pretty busy in the service department but everything always gets taken care of appropriately. Emma in service communicated updates well and was professional.
Overall good experience. They are usually pretty busy in the service department but everything always gets taken care of appropriately. Emma in service communicated updates well and was professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you South West Ford in Weatherford Texas, Your an awesome Dealership Please give a special shout-out to Nick Torrence for his hard work selling Tammy and I a new Ford F150 his special efforts help us in making the right decision on our New Ford F-150 Truck,Please check out South West Ford for the best Ford Deal anywhere. 5 stars all the way,
Thank you South West Ford in Weatherford Texas, Your an awesome Dealership Please give a special shout-out to Nick Torrence for his hard work selling Tammy and I a new Ford F150 his special efforts help us in making the right decision on our New Ford F-150 Truck,Please check out South West Ford for the best Ford Deal anywhere. 5 stars all the way,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service. Always kept me up-to date on the services being performed and where my vehicle during the process. Would highly recommend the pick up and delivery service. One of the many reasons I bought a ford
Excellent service. Always kept me up-to date on the services being performed and where my vehicle during the process. Would highly recommend the pick up and delivery service. One of the many reasons I bought a ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Been dealing with this dealership 20 years absolutely love them best service I’ve ever had great sales team and people who actually care about you as a person not just another sale on a piece of paper !!!!
Been dealing with this dealership 20 years absolutely love them best service I’ve ever had great sales team and people who actually care about you as a person not just another sale on a piece of paper !!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thorough, communication was excellent. Professional Did excellent job mapping out future service requirements. Well Done
Thorough, communication was excellent. Professional Did excellent job mapping out future service requirements. Well Done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase