New 888-636-4941 Dealer Website
Used 888-620-9686 Email Dealer
Service 888-653-0132

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Sales 12:00 PM - 5:00 PM
Service Closed
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 9:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
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Reviews

4.0
72 lifetime reviews.
  • GREAT EXPERIENCE

    Gastonia Nissan, please read this.......If you want an excellent salesperson, see Darren Chapman. He went over and above helping my husband get th...


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    Gastonia Nissan, please read this.......If you want an excellent salesperson, see Darren Chapman. He went over and above helping my husband get the right price for our purchase and the great prices for our trade-ins. We already choose what car we wanted and color, not needing to view any others, so when we finalized the deal in person, which everything was done over the phone, it couldn't of gone smoother. The only problem I have is that when you do the survey, which is the "overall", it should be looked at separately, for individuals and departments. If I didn't use a certain area, as you see above, that should be dropped from survey. I did so many reviews, FB, Gastonia Nissan Website and now here to emphasize the excellent job of Darren Chapman. The Dealership overall was great, but my review was meant for the salesperson because that is who you are "dealing" with 99% of the time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Horrible Customer Service

    After closing the deal on my Rogue, the salesperson/internet sales manager Alex was supposed to be in touch with me regarding topping off some flu...

    Dealer Response

    I do apologize for this. Alex is no longer with the company which is probably part of the disconnect. I would love to speak with you to help make ...


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    After closing the deal on my Rogue, the salesperson/internet sales manager Alex was supposed to be in touch with me regarding topping off some fluids, and also some free oil changes. Well that was January 28th and I have yet to hear from Alex, imagine that! Also it took from Jan.29th 2016 until March 11th 2016 for me to receive my tag. I had to ride around for 14 days on an expired 30 day tag, and when I contacted the lady over the tags, it took her a week to respond back to me the first time, 4 days the next time and finally after almost 45 days I received my tag in the mail. I also purchased via my credit union, but Gastonia Nissan made me fill out an application through them to hold my car until the next day when I went to get the check from my credit union to buy the car. Gastonia Nissan said they wouldn't run any of my information, that me feeling out the paperwork was just to hold the vehicle. Well you guessed it, they went ahead on their own and ran my numbers. Gastonia Nissan has horrible customer service, and definitely do not hold true to their word.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I do apologize for this. Alex is no longer with the company which is probably part of the disconnect. I would love to speak with you to help make this situation better. Please call me personally at 704-867-0000 and ask for Felesia. I look forward to hearing from you. Have an awesome day!!


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  • Philip McSwain did such a great job

    Purchase a Nissan Rogue for my wife months ago. Philip has stay in touch with us. My wife is very happy and loves her car. I am impressed with Phi...


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    Purchase a Nissan Rogue for my wife months ago. Philip has stay in touch with us. My wife is very happy and loves her car. I am impressed with Philip's customer service and patience with my wife and I. If you are looking for a vehicle and want a great salesperson to help you, then ask for Philip McSwain, He will help you before, during and even months after the sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2012

The "All New" Gastonia Nissan is a brand new 6 acre facility with over 500
cars and trucks to choose from. We are part of the Hudson Automotive Group,
serving Gastonia, Charlotte, and the surrounding area for over 6
years. We proudly offer a Lifetime Warranty on all new and most pre-owned
vehicles at no additional charge to you! We offer free service loaners and a
complimentary car wash to all of our service customers. We are located across
the street from Target on E Franklin Blvd. and just 10 minutes from
Charlotte! Gastonia Nissan...We're closer than you think!!

"Home of the Lifetime Warranty"