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Toyota of Escondido

(1,153 reviews)
Visit Toyota of Escondido
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 10:00am–6:00pm Closed
New (760) 621-4176 (760) 621-4176
Used (760) 291-8930 (760) 291-8930
Service (760) 621-4528 (760) 621-4528

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Escondido from DealerRater.

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Service was fast, was explained everything my vehicle

Service was fast, was explained everything my vehicle need it , Technician and adviser did a great job very clean and profesional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the great review!

Service wait always took so long.

Service wait always took so long. My last service took 5.5 hrs , just for an oil change, cabin filter .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Jonas. We're sorry to hear that your visit took longer than expected. Thank you for bringing this to our attention. We hope to provide you with a better experience next time.

It was a great experience, even though it took a little

It was a great experience, even though it took a little longer than last time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Sergio. We appreciate your 5--star rating.

Always very very professional.

Always very very professional. Had a gentleman wait on me today his name was Willy Felip exceptionally good employee. Had my car service Smog and new tires and got it all back by 3:00. Willie kept me informed about the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words, Patti. Your kudos have been shared with Willy.

Juan,,service writer, at Toyota of Escondido is great.

Juan,,service writer, at Toyota of Escondido is great. We didn’t leave 5 stars (4) since the service time was slightly lengthy. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and feedback!

Main thing was the salesman did not try to upsell me.

Main thing was the salesman did not try to upsell me. I knew what I wanted and he listened. Together we worked out the details and I'm happy. Though he let me walk out without making the deal, he called me a few days later to follow up and we reached an agreement.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Toyota of Escondido Great job today see you next

Thanks Toyota of Escondido Great job today see you next time Toyota its number one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was awesome !

Service was awesome ! Work done and time and correct, Adviser and tech keep me inform and updated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service, professional personnel and great

Great service, professional personnel and great facilities. I waited for my vehicle in the lounge and it is comfortable and inviting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice service n fast go over what I need to be done .

Very nice service n fast go over what I need to be done . THANK you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.