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Lindsay Cadillac

(807 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 11 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lindsay Cadillac from DealerRater.

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Great place to purchase a car!!

Barry our salesperson was very knowledgeable and professional. Both Sales and finance manager provided superb customer service. We received the maximum amount for our trade. I would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your superb review of Barry and our team at Lindsay Cadillac of Alexandria, really make us proud to see that our efforts to provide great customer service are being recognized. Thanks again for stopping in!

Great job Ashley

Ashley came in on her day and finished our deal. She was awesome!!! Will recommend her to anyone who is looking to buy a car. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Way to go Ashley! Going above and beyond is the way we like to do it and your recognition of her efforts really means the world to our Lindsay Cadillac team. Enjoy your new ride and see you again soon.

Above

My service is always handled promptly and efficiently. Donna Wozniak is my service advisor and is a great ambassador for the dealership and the brand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are pleased Donna ensures your service appointments are handled in a prompt and efficient manner. And we agree that Donna is a great asset to our dealership, thank you for the compliments.

Always a pleasant experience at Lindsay’s. All the staff...

Always a pleasant experience at Lindsay’s. All the staff is pleasant and they do a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Such kind words for our team at Lindsay Cadillac of Alexandria! We will certainly pass on your compliments, thanks so much!

Donna is the best

I’ve been going to Lindsay for quite few years for service and Donna Wozniak the service writer is the best. She always does her best to take care of your car and is always great to work with. I highly recommend her if you need service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim- Thanks for your repeat service business and 5 Star review of Donna's professional customer service.

This dealership will do just about anything to make a...

This dealership will do just about anything to make a sale including lying, withholding information and twisting stories. In particular, General Manage, Tim Robinson and sales representative John Vyas have no integrity. Please, please, do yourself a favor and AVIOD the dealership! DO NOT MAKE THE SAME MISTAKE THAT I DID! TRUST ME!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello L. Dicioccio, Thank you for taking the time to write a review. Your comments have been brought to our sales team's attention and we would like to take this opportunity to get a better understanding of your experience. Please contact me so we can discuss your comments further. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

Dealer response

Hello L. Dicioccio, Thank you for taking the time to write a review. We welcome all feedback and use it to improve our process. Unfortunately, as we have discussed with you, an "as is " vehicle does not include a warranty and we cannot cover the expense for your radio repair.

Consumer response

.....I don't understand why Tim Robinson needs to plagiarize each response? Just another example of him having an integrity issue. However, maybe he's blinded to it because he is just like his employees? Bottom line, this car had all of the warranty information listed on the Lindsay website using 5 different bullet marks. This lured me into your dealership. Never, not once, did the online ad say anything in reference to "as is." I would be happy to share a hard copy in case you need it to refresh your memory. Integrity sir!

Craigs the man

Great service they Craig is the best he went to bat for me on a current promotion it was The parts guy who didn’t honor it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your business and 5 Star comments about Craig! Safe travels.

BUYER BEWARE

The employees have no integrity and will lie and withhold information just to make a sale. Stay away! Don't make the same mistake I did.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Lou, Thank you for taking the time to write a review. Your comments have been brought to our sales team's attention and we would like to take this opportunity to get a better understanding of your experience. Please contact me so we can discuss your comments further. Sincerely, Tim Robinson, trobinson@lindsaycars.com, (571) 481-2296

Checked in earlier then my appointment and was taken care...

Checked in earlier then my appointment and was taken care of immediately and was done correctly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Glad your visit was prompt and professional. Thanks for taking the time to give our service department such a positive review. Safe travels.

Excellent service by Nicholas Hupp for my Cadillac

Excellent service by Nicholas Hupp for my state inspection and for repairs of my rear shocks. I received a discount that was a surprise to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pleased your service appointment and surprise discount went so smoothly. We will let Nicholas know of your 5 Star review. Look forward to assisting you with your future service needs.