Reviews
Chevy dealership was awesome while dodge/jeep dealership...
Chevy dealership was awesome while dodge/jeep dealership left me waiting for a long time with no info on my service issue. Shanna is awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very professional and responsive. If I’ve ever...
Always very professional and responsive. If I’ve ever needed “extra” service like working in an appointment, the shop personnel has always done a fantastic job and gone over and above. The sales team is amazing and I would not go anywhere else to purchase a vehicle. Highly recommend this group of classy people and this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John Hiester Chevrolet in Lillington has great service!...
John Hiester Chevrolet in Lillington has great service! William was super nice and very helpful when buying my car! Dewitt made the sale smooth and easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was polite. I needed a battery. There are...
Everyone was polite. I needed a battery. There are several to choose from. They did not ask me my preference just gave me one 60 dollars more expensive than the base battery for my vehicle. It came with a 42 month warranty rather than a 30 month. I still would have like to had been asked about what was affordable to me. It would also be nice it businesses that allow you to wait would setup two waiting rooms one for those that wear mask and one for those that choose not too. I probably will not return unless there is an issue with my battery or I have no other options. Sweet people not asking about what I wanted to spend on the battery was not ok. Thank you for the opportunity to voice my opinion.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Everyone at the dealership was real helpful and made me...
Everyone at the dealership was real helpful and made me feel right at home… Kind courteous polite they needed to know if I needed anything to let them know they made me feel right at home
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick service at a fair price. Always met my expectations...
Quick service at a fair price. Always met my expectations and serviced my truck for the last couple years. Shanna has always been great to offer support
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and takes the time to understand...
Great customer service and takes the time to understand what's going on instead of plugging in and only seeing codes. They won't fix a code then see if it works over and over. They will get it right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for state inspection- I was charged, then they...
Came in for state inspection- I was charged, then they failed my vehicle because of window tint. This is unacceptable because they saw the tint on the window and should have told me it was too dark, they shouldn’t have done the inspection to get money from me and fail me on a 2020 vehicle. Bad customer service.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service!
Super staff?Kyle is a fantastic representative of the dealership! Trey is a super young man and very knowledgeable! The entire staff is very professional and will have my business for years to come!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, John Hiester Chevrolet Lillington Team
Courteous, knowledgeable and professional staff. Buying...
Courteous, knowledgeable and professional staff. Buying process was fast and efficient. Delivered vehicle the next day as promised and it looked amazing! Definitely would recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car