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Lexus San Diego

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
2023 state dealer award
View 7 awards
2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus San Diego from DealerRater.

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Best and smoothest Car purchase!

My husband and I were shopping around southern CA for a Lexus IS300F. We were very fortune to work with Jessica at Lexus San Diego to make our purchase. The entire process was smooth and easy. We had everything done prior to our arrival. We just had to sign and get the keys. Jessica had everything ready for us. We were in and out in less than an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied Customer Buying Experience

I just purchased my second Lexus from Lexus San Diego. The buying experience was amazing! The Sales Consultant, Courtney Weeks saw me looking around and approached me with a warm welcoming smile. I told her that I was just looking, not ready to buy at that time. I was very much interested in a 2018 Red NX300h. She didn't hesitate to show me what was available on the lot. Her friendly and non pushy demeanor kept me interested in finding out as much as I could about the SUV. I left and she contacted me the next week, sparking my interest even further with an opportunity of negotiating a better price. Courtney went above and beyond to make this a great buying experience. We finally settled on a fair and reasonable price and the car of my dreams! I am so completely satisfied with this buying experience and will highly recommend Lexus San Diego!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a new Lexus NX

Jessica Ziegler was amazing and made the whole trade in/purchase so seamless and painless. I am so excited about my new car!! She went above and beyond from the first contact to giving me the keys. I would highly recommend both Jessica and Lexus San Diego!!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Customer

Thank you Kendu Moore for a great car buying experience. I found my certified pre-owned IS 250 on the Lexus San Diego web site, made an appt., and bought it. Kendu is professional and personable and was easy to work with. The car was priced to sell. I got a very good deal with no negotiating required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience - Got the car I wanted.

I would like to let you know that Nebil Sado is an absolute asset to the Lexus San Diego team (as is Todd in finance). I found an amazing used Lexus for sale on Cars.com that I couldn't pass up. I made an appointment and showed up first thing Saturday morning (1/6/18 as scheduled). Unfortunately the car was not yet available for sale and they thought there was nothing they could do. Nebil, however, took me aside, listened to the fact that I had just driven for 3 hours to come see this car and although I left empty handed, I was given hope after he took all of my information, filled up my gas tank for my trouble and promised to call when he had more information on this car. He is a man of his word and contacted me first thing Monday morning, then daily thereafter with updates until I was able to come pick up the car on Wednesday, Jan 10th. Due to the long drive and my work schedule, I was unable to get there until 7pm but everyone was so nice, accommodating, and they stayed past closing to ensure we got our paperwork done and drove away with our new-for-us car. We ended up with a wonderful experience from what could have been a negative. I do all of my car shopping on Cars.com and thank you so much for including Lexus in your comprehensive vehicle selection. Lexus has always been good to us. They have a standard of superior customer service and staff like Todd and Nebil who are excited for us even past closing time. Thank you for including Lexus of San Diego in your search results. They have an upgraded, luxurious facility with a fantastic sales & service team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BEST EVER!

In and out under 3 hours with an amazing new car and had such a pleasure working with Jessica and Sterling! My best car buying experience EVER! Thank you Lexus SAN Diego you've got a great team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Sales rep Troy was very helpful had lots of patience with us. He wasn't pushy answered all of our questions and concern. I will definitely be back and would recommend coming back to see Troy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2006 GX470

Internet sales was the best to work with and I had complete confidence in my salesman. We even got picked up at the train station. Thank you Lexus of San Diego.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Lexus San Diego

We are delighted with our purchase of our second Lexus - an RX 350! David Mayer was very helpful and knowledgeable and made the whole buying process quite straightforward. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

From the moment I stepped on the lot, I felt very comfortable. Jessica was great at just hearing me out and answering my questions without pressuring me to buy or do anything "today." The process was pleasant, easy and I pretty much got everything I asked for so I was happy. Would definitely recommend Jessica, she was great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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