Lexus San Diego

We recently purchased a new Lexus NX 350h from Lexus San Diego and had an excellent overall experience. We have been longtime Lexus San Diego customers and previously purchased our Lexus NX 300h from this dealership in 2019. When we returned for our new NX, there was a small issue early in the process, but Lexus San Diego handled it the right way. They listened, took our concerns seriously and made sure we felt valued as returning customers. General Manager Gary Palmer was especially helpful and professional, and the team made the final purchase process smooth, straightforward and comfortable. We ended up with the exact vehicle we wanted at the agreed price and we truly appreciate the way everything was handled. We are very happy with our new Lexus NX 350h and grateful for the care and professionalism shown by Lexus San Diego. This experience reinforced why we came back to this dealership and we would gladly make Lexus San Diego our first choice for future Lexus purchases. Thank you to Gary and the Lexus San Diego team!

One of the best Lexus dealerships I've ever had the pleasure of working with! From start to finish, the entire experience was smooth, professional, and enjoyable. The staff were incredibly helpful, welcoming, and genuinely cared about making sure I had a great experience. A special shout-out to Randy, my Sales Advisor, who went above and beyond to help me get my dream car. I truly appreciate his patience, professionalism, and dedication throughout the entire process. I also want to give a big thank you to Allen and Fahad. They were amazing as well and helped make the whole experience even better. I highly recommend this dealership and this amazing team to anyone looking to purchase their dream car. They made me feel valued and taken care of every step of the way. Thank you, Randy, Allen, Fahad, and the entire team for such an excellent car-buying experience.

Very friendly staff and everyone works together well. We understood what we were getting at what cost and they were able to provide different options to meet our needs. Nebil was fantastic and would highly recommend him.

Easy transaction with no pressure at all. Great person to deal with—friendly, straightforward, and reliable. Highly recommend! I’ll definitely buy from them again next time.

We had been waiting for our ES350h all year. When they finally came out all black or Cloudburst were being sold before they even left Japan. We looked all the way to Vegas and nothing. We found a Premium in Japan through Lexus in Cerritos. Omar had been constantly in touch letting us know what was being shipped. Just when we thought we had to wait until November, Omar asked Jose Veláquez if he could find the specific car we wanted in Premium plus. Jose told him that if he was out there, he could find it. Amazingly, he was able to find both a black and Cloudburst with a dealer in the LA area. He did this within an hour after being requested by Omar. We were called, place the deposit, and the next day it was delivered. We are so pleased for their service and their dedication to our needs. They are true professionals and dedicated to their job. We have done business with them before. We are doing business with them now and we will continue to do business with them in the future. We highly recommend them and we thank you very much, Omar and Jose, for everything you have done for us.

Excellent service and your team salesman “Allen” is very helpful and informative. He is very polite and respectful,

Excellent service by your team salesman , helpful and provided very well information about the vehicle.

Amazing ,well performed job.,Customer service the best.All workers very friendly.I will recommended San Diego Kearny Mes Rd - Lexus

Jadon made this one of the least painful car buying experiences of my life. Super helpful, no pressure and really made the process smooth. Tremendous job.

Our experience with Lexus San Diego was great. We dealt primarily with Austin and Tyler, but Martin also filled in when the other two were unavailable. There were no high pressure tactics. Instead, we were able to test drive the vehicle and ask our questions. When the dealership did not have the color we liked, it was able to execute a trade with another dealership to get a vehicle in the desired color.