Reviews
Great service!
Great service! Juan and Jojie were amazing! We would want to buy a car at this dealership again if they are working there.
Great service!
Great service! Juan and Jojie were amazing! We would want to buy a car at this dealership again if they are working there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well organized attentive service personnel.
Well organized attentive service personnel. Efficient intake and check out service. As a first time customer I was very impressed and pleased. Thanks to Jun and the rest of the staff.
Well organized attentive service personnel.
Well organized attentive service personnel. Efficient intake and check out service. As a first time customer I was very impressed and pleased. Thanks to Jun and the rest of the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service was horrible and they didn’t even
The customer service was horrible and they didn’t even check what they were supposed to check
The customer service was horrible and they didn’t even
The customer service was horrible and they didn’t even check what they were supposed to check
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Brandon the Service Manager provide very professional
Brandon the Service Manager provide very professional service in typing up the Sevice repair document with my concerns. He did a great job in analyzing my problem.
Brandon the Service Manager provide very professional
Brandon the Service Manager provide very professional service in typing up the Sevice repair document with my concerns. He did a great job in analyzing my problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Edward, thank you for sharing your positive experience! We hope you have a great day!
Thank you Pacific Honda staff for your professionalism in
Thank you Pacific Honda staff for your professionalism in our auto purchase process. Our sales consultant Tess was absolutely wonderful with her service and knowledge. Our finance department consultant was very helpful. And a big thank you to JR Kaminski for helping us with our automotive needs.
Thank you Pacific Honda staff for your professionalism in
Thank you Pacific Honda staff for your professionalism in our auto purchase process. Our sales consultant Tess was absolutely wonderful with her service and knowledge. Our finance department consultant was very helpful. And a big thank you to JR Kaminski for helping us with our automotive needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quote was 1.
Quote was 1.5-2 hours wait. Ended up waiting 3 hours. Had an appt for 10am and drove off @115pm. Oil change only took 20-35 actual minutes from car being worked on. Apt don?t matter.
Quote was 1.
Quote was 1.5-2 hours wait. Ended up waiting 3 hours. Had an appt for 10am and drove off @115pm. Oil change only took 20-35 actual minutes from car being worked on. Apt don?t matter.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Victor, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact Jeff Young at (858) 522-1234 or jyoung@pacifichonda.com so we can understand your situation better in order to try and turn your experience around. Thank you, Pacific Honda
TERRIBLE CUSTOMER SERVICE.
TERRIBLE CUSTOMER SERVICE. WASTE OF TIME TO MAKE AN APPOINTMENT AND THEY DO NOT HONOR IT. I TOOK MY CAR TO ANOTHER HONDA DEALER FOR SERVICE WHO GAVE WORLD CLASS CUSTOMER SERVICE NOT WORLD A$$ CUSTOMER SERVICE!!!! HIGHLY NOT RECOMMENDED HONDA DEALER!!!!
TERRIBLE CUSTOMER SERVICE.
TERRIBLE CUSTOMER SERVICE. WASTE OF TIME TO MAKE AN APPOINTMENT AND THEY DO NOT HONOR IT. I TOOK MY CAR TO ANOTHER HONDA DEALER FOR SERVICE WHO GAVE WORLD CLASS CUSTOMER SERVICE NOT WORLD A$$ CUSTOMER SERVICE!!!! HIGHLY NOT RECOMMENDED HONDA DEALER!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Phil, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us Jeff Young at (858) 522-1234 or jyoung@pacifichonda.com so we can understand your situation better in order to try and turn your experience around. Thank you, Pacific Honda
Sales people are manipulating and pushy instead of
Sales people are manipulating and pushy instead of compassionate and understanding. They don?t ?hear? you since they are all about the sale instead of being about finding the right car for the family. Very disappointing .
Sales people are manipulating and pushy instead of
Sales people are manipulating and pushy instead of compassionate and understanding. They don?t ?hear? you since they are all about the sale instead of being about finding the right car for the family. Very disappointing .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello San, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact Jeff Young at (858) 522-1234 or jyoung@pacifichonda.com so we can understand your situation better in order to try and turn your experience around. Thank you, Pacific Honda
Advisor was professional, efficient, knowledgeable,
Advisor was professional, efficient, knowledgeable, friendly. My car is performing much better now. I will come back again next time when the car needs to be serviced. Than you for job well done !
Advisor was professional, efficient, knowledgeable,
Advisor was professional, efficient, knowledgeable, friendly. My car is performing much better now. I will come back again next time when the car needs to be serviced. Than you for job well done !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was great service and I'll take my car back again they
It was great service and I'll take my car back again they were very efficient and they gave me a time that you was going on with her thank you
It was great service and I'll take my car back again they
It was great service and I'll take my car back again they were very efficient and they gave me a time that you was going on with her thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Cheryl, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.