Smart Ford

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(43 reviews)
Visit Smart Ford
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Service Sales
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
New (501) 267-4031 (501) 267-4031
Used (501) 458-4399 (501) 458-4399
Service (501) 458-4401 (501) 458-4401


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About our dealership

This seller has been on since December 2012.
Serving Malvern since 1985 Smart Ford is the premier Ford Dealer in Hot Spring County. Stop by to test drive your next new Ford or contact us with any questions you may have.
Make the Smart Drive to Malvern!

Service center

Phone number (501) 458-4401

Service hours



(43 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience with Smart Ford!!!

Our Sales Professional and Manager were great, pleasant to work with! They worked with me to get things to where I needed them to be. This is the vehicle I have been wanting for 20+ years!!! Thanks Clint & Jonah for making it happen, you guys are awesome!

Dealer response

S. Lewallen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Smart Ford Team


Go Slow and Careful

We drove up & young man came out like he had been waiting for us. He had a red 2010 Explorer with 4 wheel drive, big tires, cracked windshield pulled up out to the side. We test drove and paid cash. I feel like I am going hunting each time I get in it. Checking it out really good by us just was not done. The oil was filthy, left head light is out and the dash lights look like a Christmas tree lit up. These only came on as it was driven home-tire pressure, left head lamp, etc. My advice is stay away from Smart Ford. I don't know why we left our home town. Karl Malone states they fixed a rat nest under the car and listed several problems associated with this vehicle. That cost us $500. We have not had a good experience although we did buy as is We are living on a fixed income. So my advice Stay AWAY From Smart Ford.

Dealer response

Carol, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Smart Ford does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Smart Ford


Awesome Service Department

Great service department!! Fixed my rough running engine, changed my oil and filter, put rear-view mirror back on windshield. I’m so happy with all my service trips this time and all previous ones thru the years!!


They never responded to my request for information

They never responded to my request for information regarding the 1994 Geo Tracker I was looking into.


Scamming dealership

Horrible experience. The men that run this place are pure liars. AVOID AT ALL COSTS. Promised a new key, never received. Immediate oil leak and repairs over $2000 within a month of purchase. Dealership knew the history on this car and sold it on race reviews


AVOID this dealership AT ALL COSTS!

AVOID this dealership AT ALL COSTS! They are not truthful and felt very scammed. Promises not upheld and major repairs >$2000 worth after driving it off the lot. Just BEWARE



Place a call to them, phone was finally picked up by John, sales manager. Tried to discuss the vehicle with him. He was very arrogant in his words to me. Then he made a quick statement I did not understand and he hung up on me! I called back and the phone was answered by some other guy, who replied to me, John says the vehicle is not for sale. NEVER WOULD I SUGGEST GOING TO THIS DEALERSHIP!!!


The car was s

Customer service is terrible!!! I had an appointment to buy a car after waiting a week for them to "fix" it. When I got there, the manager had sold the car right out from under me knowing that I was on my way. Do not plan on the car being there!


Their customer service is terrible!! We test drove a car...

Their customer service is terrible!! We test drove a car there that had a check engine light on, it was missing, it had no power, and the oil light came on. They told us that they would make the repairs and we would be called when it was ready. We had to call them a couple of days later. The car was fixed and we were told that we had an appointment the next afternoon to pick it up. We notified the salesman that we were on our way as we had a 40 minute drive. When we got in town the salesman text us to say the manager sold the car right out from under us. He knew we were on our way!! I will never buy a car from them!!


Bought a used vehicle , salesman was Jeff N. He did a...

Bought a used vehicle , salesman was Jeff N. He did a great job. Had vehicle up front that I had called about and made the buying experience GREAT . Will definitely get my next vehicle from home. Staff was all very friendly. No pressure.

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