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Smart Ford

3.1
(48 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–5:00pm 8:00am–5:00pm
Tuesday 8:00am–5:00pm 8:00am–5:00pm
Wednesday 8:00am–5:00pm 8:00am–5:00pm
Thursday 8:00am–5:00pm 8:00am–5:00pm
Friday 8:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
New (501) 267-4031 (501) 267-4031
Used (501) 458-4399 (501) 458-4399
Service (501) 458-4401 (501) 458-4401

Inventory

See all 176 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2012.
Serving Malvern since 1985 Smart Ford is the premier Ford Dealer in Hot Spring County. Stop by to test drive your next new Ford or contact us with any questions you may have.
Make the Smart Drive to Malvern!

Service center

Phone number (501) 458-4401

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Reviews

3.1
(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smart Ford from DealerRater.

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5.0

Fantastic experience!

Cannot say enough about David Blumson and his group at Smart Ford in Malvern. Simply put, it was the easiest, most transparent and professional car buying experience I’ve ever had. Everything was up-front and straight-up, Jimmy DeSoto was excellent. If you’re ready to buy or just casually looking, let David and his boys hook you up…you’ll be glad you did.

5.0

Fantastic experience!

Cannot say enough about David Blumson and his group at Smart Ford in Malvern. Simply put, it was the easiest, most transparent and professional car buying experience I’ve ever had. Everything was up-front and straight-up, Jimmy DeSoto was excellent. If you’re ready to buy or just casually looking, let David and his boys hook you up…you’ll be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team, Jonathan! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Smart Ford Team

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4.0

Didn't get financial assistance to buy a car.

Didn't get financial assistance to buy a car.so ended trying to buy a car for now?

4.0

Didn't get financial assistance to buy a car.

Didn't get financial assistance to buy a car.so ended trying to buy a car for now?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

Christine Pope is the best salesperson!

Christine Pope is the best salesperson! Dealership folks here are wonderful! You can find your next car or truck here!

5.0

Christine Pope is the best salesperson!

Christine Pope is the best salesperson! Dealership folks here are wonderful! You can find your next car or truck here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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1.0

CALLED AND TOLD THEM I WAS INTERESTED.

CALLED AND TOLD THEM I WAS INTERESTED. THEY DIDN'T FOLLOW UP. AT THIS POINT, I AM NOT INTERESTED.

1.0

CALLED AND TOLD THEM I WAS INTERESTED.

CALLED AND TOLD THEM I WAS INTERESTED. THEY DIDN'T FOLLOW UP. AT THIS POINT, I AM NOT INTERESTED.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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1.0

Very poor customer service. Very poor communicatio

purchased a used F150 King Ranch cash deal I was promised a bed liner be installed. Sales person here did not keep his word about what he was able to provide. Didn’t keep us in informed about the delay in the bed liner installation. I had to threaten stop payment of funds to get the truck. I love Fords. Have owned several. But the service is really sad. Very nice truck but Very poor customer service. Very poor communication with the customer.

1.0

Very poor customer service. Very poor communicatio

purchased a used F150 King Ranch cash deal I was promised a bed liner be installed. Sales person here did not keep his word about what he was able to provide. Didn’t keep us in informed about the delay in the bed liner installation. I had to threaten stop payment of funds to get the truck. I love Fords. Have owned several. But the service is really sad. Very nice truck but Very poor customer service. Very poor communication with the customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Smart Ford Team

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5.0

Great experience with Smart Ford!!!

Our Sales Professional and Manager were great, pleasant to work with! They worked with me to get things to where I needed them to be. This is the vehicle I have been wanting for 20+ years!!! Thanks Clint & Jonah for making it happen, you guys are awesome!

5.0

Great experience with Smart Ford!!!

Our Sales Professional and Manager were great, pleasant to work with! They worked with me to get things to where I needed them to be. This is the vehicle I have been wanting for 20+ years!!! Thanks Clint & Jonah for making it happen, you guys are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

S. Lewallen, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Smart Ford Team

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1.0

Go Slow and Careful

We drove up & young man came out like he had been waiting for us. He had a red 2010 Explorer with 4 wheel drive, big tires, cracked windshield pulled up out to the side. We test drove and paid cash. I feel like I am going hunting each time I get in it. Checking it out really good by us just was not done. The oil was filthy, left head light is out and the dash lights look like a Christmas tree lit up. These only came on as it was driven home-tire pressure, left head lamp, etc. My advice is stay away from Smart Ford. I don't know why we left our home town. Karl Malone states they fixed a rat nest under the car and listed several problems associated with this vehicle. That cost us $500. We have not had a good experience although we did buy as is We are living on a fixed income. So my advice Stay AWAY From Smart Ford.

1.0

Go Slow and Careful

We drove up & young man came out like he had been waiting for us. He had a red 2010 Explorer with 4 wheel drive, big tires, cracked windshield pulled up out to the side. We test drove and paid cash. I feel like I am going hunting each time I get in it. Checking it out really good by us just was not done. The oil was filthy, left head light is out and the dash lights look like a Christmas tree lit up. These only came on as it was driven home-tire pressure, left head lamp, etc. My advice is stay away from Smart Ford. I don't know why we left our home town. Karl Malone states they fixed a rat nest under the car and listed several problems associated with this vehicle. That cost us $500. We have not had a good experience although we did buy as is We are living on a fixed income. So my advice Stay AWAY From Smart Ford.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carol, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Smart Ford does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Smart Ford

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5.0

Awesome Service Department

Great service department!! Fixed my rough running engine, changed my oil and filter, put rear-view mirror back on windshield. I’m so happy with all my service trips this time and all previous ones thru the years!!

5.0

Awesome Service Department

Great service department!! Fixed my rough running engine, changed my oil and filter, put rear-view mirror back on windshield. I’m so happy with all my service trips this time and all previous ones thru the years!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

They never responded to my request for information

They never responded to my request for information regarding the 1994 Geo Tracker I was looking into.

1.0

They never responded to my request for information

They never responded to my request for information regarding the 1994 Geo Tracker I was looking into.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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1.0

Scamming dealership

Horrible experience. The men that run this place are pure liars. AVOID AT ALL COSTS. Promised a new key, never received. Immediate oil leak and repairs over $2000 within a month of purchase. Dealership knew the history on this car and sold it on race reviews

1.0

Scamming dealership

Horrible experience. The men that run this place are pure liars. AVOID AT ALL COSTS. Promised a new key, never received. Immediate oil leak and repairs over $2000 within a month of purchase. Dealership knew the history on this car and sold it on race reviews

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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