Audi San Diego

Great experience with the finance manager, sales manager, and salesperson Lucas. This is our 3rd time going to the dealer (all good of course). We ended up buying a car on a whim and were glad to have a team so attentive and patient as them! Lucas was able to meet our needs and have us leave in a timely manner (snacks were included as well). Thank you again to the Audi San Diego team for another fantastic experience once again!

Definitely the best car buying experience I have ever had. Lucas and the team were great at finding me exactly what I wanted for a great price. I love my Audi Q5 PHEV. From the moment I walked in until I drove off in my new vehicle, I was impressed. Would definitely recommend to anyone who is looking for a new car.

"Beyond Exceptional Service at Audi San Diego!" My experience at Audi San Diego was truly five-star, and I can't recommend them highly enough! From the moment I walked in, the customer service was outstanding. Every staff member I interacted with was professional, welcoming, and genuinely committed to making my leasing process smooth and enjoyable. A huge shout-out to Lucas, my sales representative, who was absolutely fantastic. He guided me through every step of leasing my new 2025 Audi Q6 E-Tron with incredible expertise and patience. Lucas was incredibly knowledgeable about the vehicle, answering all my questions thoroughly and ensuring I understood every feature. He listened to my needs and preferences, never once making me feel rushed or pressured. His dedication to excellent customer service made what can often be a stressful process feel effortless and exciting. The entire team at Audi San Diego clearly prioritizes the customer, and it truly shows. If you're looking for an Audi and want an unparalleled buying or leasing experience, make sure to visit Audi San Diego and ask for Lucas! You won't be disappointed.

My car was kept for a week due to an A/C leak. I understand the time needed to locate the issue, but communication throughout the process was lacking. When I called for an update, I was told the technician was out—apparently, no one else could look at my car. On another day, my service advisor was out with no backup in place. In every job I’ve had, being out of office requires coverage. Why isn’t that the standard here? Now I’m dealing with a flat tire and have to wait four days for an appointment. For a luxury brand, the service doesn’t feel luxurious. It would also be helpful if the person scheduling appointments had a better understanding of how long basic services like a tire replacement take, so customers can be given realistic expectations upfront. The Service Advisors are polite and professional, but the experience feels no different than when I was servicing my old Nissan. Disappointed overall—and I won’t be choosing Audi for my next vehicle. [April & May 2025]

Lucas was awesome! He worked with me and found me the perfect Audi. My first Audi and suv! Definitely recommend working with him if you are looking for something specific and wanting to stay in a certain price range :)

I had an amazing experience today in leasing a new Audi Q5 at Audi San Diego, This is the second time I leased a car there. Lucas, the sales consultant, listened to my requirements and delivered everything that I asked for. Lucas is very knowledgeable, proactive, and a great ambassador for the Audi brand. In addition, Lucas is honest and has integrity. I highly recommend Audi San Diego and Lucas.

Every time I have brought my car in for routine maintenance, an issue arises that was never an issue before. They rip you off to charge ridiculous service/labor fees! Never go here! Take your vehicle to a local mechanic.

Hands down best customer experience while trying to buy a used car! Lucas and the team provided everything we asked for immediately so we could make an informed decision. Nice work guys!

I recently came to Audi for routine service for my A4, which I have had for over 10 years. Since it had been so long I was also interested in potentially leasing a new model of the A4. That's when I met Mario. He was very welcoming and treated me like family. He helped me get a great appraisal for my old car and a great deal on my new one. Everything went very smoothly, from the test drive to handling all of the paperwork. I couldn't be happier with my purchase! Cheers Mario, thank you for a great experience.

Thank you very much Lucas for the great treatment you gave me when purchasing my car. everything super excellent and super recommended 10 out of 10