Audi San Diego

George Gushlak has been my service rep twice, and both times we has gone above and beyond in serving my needs and concerns for my vehicle. My first service appt w/ Audi ended up costing much more than I anticipated, and George not only did a great job in explaining the repairs required and physically showing me issue, he was able to lower the price by a significant amount to help me out financially. I recommend any customer to George. He has exceeded all my expectations from a car dealership/service.

George is the best service agent I have ever had the pleasure (or sometimes in the past displearsure) to work with. He is on top of the game and one of the main reasons I keep purchasing Audi's

Our first Audi and loving it! Took a drive from La Quinta after receiving an email from Ray that the gently used A4 which caught my attention had just sold. Ray asked if I would be interested in a new Audi if he could provide a smoking deal? We jumped in the car for a Mothers day road trip arriving later than planned. I missed an exit. In spite of arriving at 3:40 when the dealership was closing at 6:00, Ray took the time to give a great intro into all things Audi to a newbie to the brand. We started a test drive with an A4 Quattro, moved on to a FWD A4 and then moved to the A3 model. Not one test drive was rushed and we were given opportunities to wind the vehicles up. After several test drives I found myself leaning towards the A3. At this point Ray asked if I had considered Diesel. I had not and knew zilch about Diesel. Ray educated me and we test drove a TDI. Long story short I am loving this car. I'm blown away by the MPG and torque. The quality and luxuriousness of this car is not disappointing. Ray came through on his promise to cut me a smoking deal without the usual battle that takes place once in the negotiating office. Moved over to finance and were presented many options. Now it was way past closing time. I wasn't hurried. After finance Ray took ample time to pair both my phone and my wife's. He spent tons of time explain everything in the drivers seat. This vehicle has so much. I felt like I was showing my age in lack of understanding of all things computerized. Again Ray was more than patient and I never caught him looking at his watch. Truly a hassle free buying experience. Ray is a great listener and honed in on my needs and wants and hit a homerun!

I brought in my A3 for a software update and as always, everybody was nice, friendly and efficient. The lounge where i waited was comfortable and with WIFI access. Great getting the car back with a free car wash and replacement of a burned off license plate bulb.

I had a serious service issue that of course cropped up at the exact wrong time. I called Jack Meyers, my service consultant, and he explained all the loaner cars were out. I asked if there was anything he could do. He hesitated a few seconds and then said, "Come right in and I'll figure it out." I got a beautiful A6 loaner immediately and the whole transaction took maybe 2 minutes to complete! What a great experience!!

This was a truly exceptional car buying experience. I came on the lot to pay cash for a used A4. However, Frank gave me all of the information I needed to make an informed decision on leasing an A3. He explained the advantages of doing so, and why it was in my interest. I hate to admit it, but he probably could have sold me a more expensive A4 because that is what I was looking for when I stepped on the lot. Frank was exceptionally knowledgable, friendly, and professional. He took the time to match me to a car that fit my lifestyle and needs, rather than trying to sell me the most expensive model he could. To my delight, Frank did not subject me to any high-pressure sales tactics. He is a consummate professional. It is also refreshing to do business with a company that realizes it is in their interest to cultivate long-term, positive relationships with their customers, and keep them coming back. The more I drive my A3, the more I enjoy it. It is the perfect car for my. I didn't know that when I stepped on the lot, but Frank made me realize that it was a perfect fit by giving me all the information I needed to make an informed decision. I wish more businesses acted that way. I did my homework on Audi before coming to the dealership, so I know what a great company it is. I look forward to being an Audi San Diego customer for decades to come. Thank you!

Hi I just Bought a Q7 and Johnny helped me to find the right car for me. He knows what he dose. Great customer service ever. Thank you Johnny I love my car.

I purchased my A4 from Audi just over two years ago, and have since had it serviced by Audi regularly. I always receive top-notch customer support and amazing service! The entire staff is friendly, knowledgeable and ready to help. I recently had my pistons replaced due to a defect, and everything was completely covered under the CPO warranty. My service rep Brett Van Gompel was a true professional and kept me appraised of my car's status the entire time. I'm an Audi customer for life!

I took my Q7 to service. My advisor Julio was great, he was very polite and friendly. I had no problem with him at all. He follow up everything during the process. Other employees were very friendly as well. However, the loan car that they have provided was so so so dirty. I had to take it to wash to go to work.... I have a mercedes as well, and when I take it to service, they give me a mint condition loan car. And the other thing is, my car was not washed well after the service. These are the things which are called "complimentary" but being have to wash the loan car to drive it, was really not a complimentary at all... These are very important things. I used to have a BMW and they were also just like a mercedes. Always clean my car after service just like a brand new. and the loan car they provide is always super clean and nice.

We've had our Q7 for six months took it in for maintenance and the entire experience was easy, customer focused and quick. Would highly recommend Audi San Diego to either purchase or service.