Reviews
Great staff great work car was ready when Joshua said it
Great staff great work car was ready when Joshua said it would be. Also great loaner vehicle
Great staff great work car was ready when Joshua said it
Great staff great work car was ready when Joshua said it would be. Also great loaner vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor Scott Farnsworth is the best of the
My service advisor Scott Farnsworth is the best of the best. He goes above & beyond for the customers. I’ve moved all over the US & used many Lexus dealers. Shottenkirk is well above all with their customer service & exceptional quality of work & employees.
My service advisor Scott Farnsworth is the best of the
My service advisor Scott Farnsworth is the best of the best. He goes above & beyond for the customers. I’ve moved all over the US & used many Lexus dealers. Shottenkirk is well above all with their customer service & exceptional quality of work & employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very clean and welcoming facility.
Very clean and welcoming facility. Excellent service team. Service work performed quickly and efficiently. Service reps are courteous, well- trained, and well-spoken.
Very clean and welcoming facility.
Very clean and welcoming facility. Excellent service team. Service work performed quickly and efficiently. Service reps are courteous, well- trained, and well-spoken.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over the years our family has probably had over 20 Lexi
Over the years our family has probably had over 20 Lexi (Lexus’s). We have dealt with 3 dealers and Shottenkirk is the best!!!
Over the years our family has probably had over 20 Lexi
Over the years our family has probably had over 20 Lexi (Lexus’s). We have dealt with 3 dealers and Shottenkirk is the best!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adrian Colon was excellent!
Adrian Colon was excellent! Extremely friendly, professional and knowledgeable. Will always request him if and when needed.
Adrian Colon was excellent!
Adrian Colon was excellent! Extremely friendly, professional and knowledgeable. Will always request him if and when needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership has one of the most competent,
This dealership has one of the most competent, knowledgeable, and customer friendly I have ever encountered. I have purchased over 40 cars in my lifetime and have never had a better experience.
This dealership has one of the most competent,
This dealership has one of the most competent, knowledgeable, and customer friendly I have ever encountered. I have purchased over 40 cars in my lifetime and have never had a better experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always super friendly staff, knowledgeable and very
Always super friendly staff, knowledgeable and very prompt to return my car as promised and explained everything serviced during my visit
Always super friendly staff, knowledgeable and very
Always super friendly staff, knowledgeable and very prompt to return my car as promised and explained everything serviced during my visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Customer service is excellent.
Customer service is excellent. Cameron in the service department is an excellent service advisor. Will always go to him for all my future service appointments.
Customer service is excellent.
Customer service is excellent. Cameron in the service department is an excellent service advisor. Will always go to him for all my future service appointments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous staff and quality work done in a timely manner.
Courteous staff and quality work done in a timely manner. Answered all my questions with intelligible replies.
Courteous staff and quality work done in a timely manner.
Courteous staff and quality work done in a timely manner. Answered all my questions with intelligible replies.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the experience!
Love the experience! Thanks for Lexus staff for helping me find my dream luxury car!!!
Love the experience!
Love the experience! Thanks for Lexus staff for helping me find my dream luxury car!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car