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Shottenkirk Desert Lexus

(152 reviews)
Visit Shottenkirk Desert Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (760) 904-4663 (760) 904-4663
Used (760) 558-4239 (760) 558-4239
Service (760) 558-4209 (760) 558-4209

Reviews

(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Desert Lexus from DealerRater.

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Awesome customer service.

Awesome customer service. Christian and Camran in service dept were amazing.. That makes a world of difference..

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional job.

Professional job.. jonny was very nice and professional with and he had a car ready for us. Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I went today for a routine car service.

I went today for a routine car service. My service manager was not available today and I was taken care of by Christian. Rivera. He was gracious and treated me with respect and was quick to find out about my car.i was very pleased with the service and I will continue my business here. I live in Redlands but the service has always been beyond reproach, so i don’t mind driving there for the service. Keep it up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cameron Safley is a gem of a person and is a rare bird in

Cameron Safley is a gem of a person and is a rare bird in the world these days. Amazing service and professionalism as always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been happy dealing with SHOTTENKIRK dealership.

I have been happy dealing with SHOTTENKIRK dealership. The only problem is I live out of the area so sometimes it makes it difficult to get there and have to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best service ever!

Best service ever!! I called for same day maintenance and they got me in and out with all the bells and whistles!! They had all the parts I needed and had a simle !! Shout out to Joshua Aldana!!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always really nice people in the aervixe area.

Always really nice people in the aervixe area. Very professional. Lexus dealers always good cant beat it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service advisor is Cameron and he is super excellent.

My service advisor is Cameron and he is super excellent. The service manager Santos always sees that I get the best care and all the service I expect. The technicians always do the best possible to see that I never need to return for a “Fix”. The porters are all always polite and cheerful. There is no better service department than at Shottenkirk

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christian Rivera is an outstanding service rep for Lexus

Christian Rivera is an outstanding service rep for Lexus . Professional, courteous and knowledgeable. Great communication

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff great work car was ready when Joshua said it

Great staff great work car was ready when Joshua said it would be. Also great loaner vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.