Skip to main content

Shottenkirk Desert Lexus

(157 reviews)
Visit Shottenkirk Desert Lexus
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
New (760) 904-4663 (760) 904-4663
Used (760) 558-4239 (760) 558-4239
Service (760) 558-4209 (760) 558-4209

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shottenkirk Desert Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

Representative is very knowledgeable and thoughtful being

Representative is very knowledgeable and thoughtful being able to have access to loaner vehicles works for since we do not live in the area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service department.

Great service department. Not any good for purchasing a car because they are unwilling to negotiate. All attitude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank You All the Maintenance Crew and Special Thanks To

Thank You All the Maintenance Crew and Special Thanks To Joshua Aldana “My Service Advisor “

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our service gentleman is always Cameron.

Our service gentleman is always Cameron. He has the best attitude he goes above and beyond the call of duty every time we are there. He is so helpful and has the best attitude. I hope you know what an asset you have in your company with Cameron. Because someone’s going to steal him away Thank you Lexus but thank you Cameron.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership is nice.

Dealership is nice. The guys who take the cars can be a little more courteous. Doesn’t hurt to open a car door for a customer. I’ve had to sit in my car and wait for someone to come and open my door. My service advisor, Joshua is very courteous and informative. The ladies behind the service are courteous as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome customer service.

Awesome customer service. Christian and Camran in service dept were amazing.. That makes a world of difference..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional job.

Professional job.. jonny was very nice and professional with and he had a car ready for us. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I went today for a routine car service.

I went today for a routine car service. My service manager was not available today and I was taken care of by Christian. Rivera. He was gracious and treated me with respect and was quick to find out about my car.i was very pleased with the service and I will continue my business here. I live in Redlands but the service has always been beyond reproach, so i don’t mind driving there for the service. Keep it up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Cameron Safley is a gem of a person and is a rare bird in

Cameron Safley is a gem of a person and is a rare bird in the world these days. Amazing service and professionalism as always!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have been happy dealing with SHOTTENKIRK dealership.

I have been happy dealing with SHOTTENKIRK dealership. The only problem is I live out of the area so sometimes it makes it difficult to get there and have to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.