Reviews
Awesome customer service.
Awesome customer service. Christian and Camran in service dept were amazing.. That makes a world of difference..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional job.
Professional job.. jonny was very nice and professional with and he had a car ready for us. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went today for a routine car service.
I went today for a routine car service. My service manager was not available today and I was taken care of by Christian. Rivera. He was gracious and treated me with respect and was quick to find out about my car.i was very pleased with the service and I will continue my business here. I live in Redlands but the service has always been beyond reproach, so i don’t mind driving there for the service. Keep it up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cameron Safley is a gem of a person and is a rare bird in
Cameron Safley is a gem of a person and is a rare bird in the world these days. Amazing service and professionalism as always!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been happy dealing with SHOTTENKIRK dealership.
I have been happy dealing with SHOTTENKIRK dealership. The only problem is I live out of the area so sometimes it makes it difficult to get there and have to wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service ever!
Best service ever!! I called for same day maintenance and they got me in and out with all the bells and whistles!! They had all the parts I needed and had a simle !! Shout out to Joshua Aldana!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always really nice people in the aervixe area.
Always really nice people in the aervixe area. Very professional. Lexus dealers always good cant beat it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor is Cameron and he is super excellent.
My service advisor is Cameron and he is super excellent. The service manager Santos always sees that I get the best care and all the service I expect. The technicians always do the best possible to see that I never need to return for a “Fix”. The porters are all always polite and cheerful. There is no better service department than at Shottenkirk
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christian Rivera is an outstanding service rep for Lexus
Christian Rivera is an outstanding service rep for Lexus . Professional, courteous and knowledgeable. Great communication
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great staff great work car was ready when Joshua said it
Great staff great work car was ready when Joshua said it would be. Also great loaner vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair