Reviews

Average Ratings

1.0
30 lifetime reviews. Includes reviews of Shottenkirk Desert Lexus from DealerRater.com
  • Be careful
    September 11, 2017

    They slipped items in my contract that were never discussed like $995.00 paint protection, $750.00 wheel and tire protection. I should have take...


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    They slipped items in my contract that were never discussed like $995.00 paint protection, $750.00 wheel and tire protection. I should have taken contract home and read very carefully before being hurried into signing late one night.

    Does not recommend this dealer

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  • bad service

    Shabby dealership. Grease and marks all over dash and seats after oil change. Don't go there!


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    Shabby dealership. Grease and marks all over dash and seats after oil change. Don't go there!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Overpriced, underserved
    December 10, 2015

    I called to get a side mirror glass replaced. They said come in at 11:30 and, expecting a repair, I was surprised to be told that they couldn't d...


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    I called to get a side mirror glass replaced. They said come in at 11:30 and, expecting a repair, I was surprised to be told that they couldn't do it and that when the could, it would run $443 to do the job. I called around and had it done in one hour for $108. They were just ripping me off and had no regard for my time!

    Does not recommend this dealer
    Came in for service or repair

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  • Great service
    September 12, 2015

    Rick Corbin has always given total attention to any reasons why i had to service my car and has always provided me with great service. Only great ...


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    Rick Corbin has always given total attention to any reasons why i had to service my car and has always provided me with great service. Only great things to say ! :)

    Does recommend this dealer
    Came in for service or repair

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  • Reuben Quezada has been my service man for over 3 years....
    April 18, 2013

    Reuben Quezada has been my service man for over 3 years. He is the greatest!!!! Excellent service!! The only reason I take my car to Desert Lexus ...


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    Reuben Quezada has been my service man for over 3 years. He is the greatest!!!! Excellent service!! The only reason I take my car to Desert Lexus is because of Reuben! Always satisfied!

    Does recommend this dealer
    Came in for service or repair

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  • Top notch dealership. I recommend Desert Lexus to...
    April 11, 2013

    Top notch dealership. I recommend Desert Lexus to everyone interested in purchasing a new or used vehicle. Reuben Quezada is at the top of his g...


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    Top notch dealership. I recommend Desert Lexus to everyone interested in purchasing a new or used vehicle. Reuben Quezada is at the top of his game, efficient, friendly and takes care of your car as if it was his own! Very quiet and comfortable lounge area. Good coffee!

    Does recommend this dealer
    Came in for service or repair

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  • This is my 5th. Lexus and my Wife's 4th. and never...
    April 3, 2013

    This is my 5th. Lexus and my Wife's 4th. and never had to complain about the service we have enjoyed over the past 12 plus years. All the employee...


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    This is my 5th. Lexus and my Wife's 4th. and never had to complain about the service we have enjoyed over the past 12 plus years. All the employees are very responsive and cordial.

    Does recommend this dealer
    Came in for service or repair

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  • The folks at Desert Lexus are always friendly, the...
    January 30, 2013

    The folks at Desert Lexus are always friendly, the service is beyond reproach; our salesman, as well as everyone we have dealt with, has been very...


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    The folks at Desert Lexus are always friendly, the service is beyond reproach; our salesman, as well as everyone we have dealt with, has been very attentive to our needs and has treated us fairly. We bought a Certified used Hs250n in November of 2011, then purchased a CT200h in August of 2012 from this dealership. We have bragged about Desert Lexus to anyone who brings up a car purchase, especially if they've had a poor experience. We will continue to deal with Desert Lexus and when it's time to purchase another vehicle it will be at Desert Lexus.

    Does recommend this dealer
    Came in for service or repair

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  • Top shelf experience! They are the best. I recommend...
    January 8, 2013

    Top shelf experience! They are the best. I recommend desert Lexus for purchase, lease and service. My wife and I always receive superb treatmen...


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    Top shelf experience! They are the best. I recommend desert Lexus for purchase, lease and service. My wife and I always receive superb treatment. We have bought and leased cars here for many years and are proud to be their customers.

    Does recommend this dealer

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  • Have been dealing with Desert Lexus since 1998 and have...
    July 27, 2012

    Have been dealing with Desert Lexus since 1998 and have purchased more than 7 Lexus automobiles during this period including a 2013 RX 350 just 3 ...


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    Have been dealing with Desert Lexus since 1998 and have purchased more than 7 Lexus automobiles during this period including a 2013 RX 350 just 3 weeks ago. My experiences during the past 14 years has been on a scale of 1 to 10 with 10 being best is a flat out 10!! Desert Lexus is in my opinion a World Class Dealer in every aspect of of sales and service and overall Customer Service. A Great Organization with an wonderful staff at every level.

    Does recommend this dealer

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