BMW of Palm Springs

Serivce was great and I’m please with the people involved. Thank you and see you soon.

Bryan Gacayan is honest and professional, and always goes above and beyond to provide excellent customer service.

I’m happy with the car I got, but there was false advertisement on the calculations of money down and payments per month.

We were informed of the problem and lended a car for the duration. Great service.

I live in Los Angeles and needed to visit the dealership because I made an appointment with the Product specialist (Bob ) , thank Orlando ( sales person ),gratitude for a smooth transaction by Gilbert ( finance ) and to the lady who is the side kick to Certified BMW and a big player for overall finance . The Queen no ?! Savannah . Ran into Gary who delivered my car . A last minute fix on my car for a pressure issue,which was attended by Bryan . Folks it’s Saturday - service closes at 2 pm . This time Bryan coordinated with all of the above to fix the issue .Who does that ? - only people who or persons that care . Then being the starving pig that I am , at that hour lunch was brought to me by the receptionists at service and the front desk . On top of that 3 ladies got me an ice tea ! I was ordained the Pasha! I was seduced by the BMW accessories store . The guy (Juan) was helpful with recommendations and I willingly opened my wallet to the tune of $350 . The space (showroom) is so clean , littered with Orchids and static BMW displays, that adorn the floor . I ask myself and you why wouldn’t you want a relationship with BMW of Palm Springs ? It would be madness not to have one - in fact my car will always be serviced by them( yes I will drive it 2.45 hrs) ,but I’ll have to be patient about an upgrade in vehicle in due time . Little did any of the persons described have any idea that I was looking for a corner of real estate in the showroom ,where I could possibly move in! When you get waited on hand and foot like I did why wouldn’t I look for my own spot. This is very much a business that is about people that communicate and care . Oh btw they sell beautiful BMWs! Caution to the wind - this looks like an Influencer comment but I’m not, nor was I compensated for my true words. Better sign off .. my fingers are starting to ache typing in this small box.

The Service department is amazing!! The professionalism of the entire team makes the dealership successful in my view.

I have been a loyal customer of Palm Springs BMW since 1987 because I am always treated very professionally!

Great dealership Very professional. My service consultant, Chris, is excellent and always takes good care of me.

Great service advisor and techs are great to work with. Very busy most of the time.

Easy to make an appointment and excellent service from start to finish. Thank you for everything!