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BMW of Palm Springs

(1,298 reviews)
Visit BMW of Palm Springs
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 9:00am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 721-4882 (888) 721-4882
Used (888) 687-3147 (888) 687-3147
Service (888) 736-7192 (888) 736-7192

Reviews

(1,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Palm Springs from DealerRater.

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I always have a good experience working with the service

I always have a good experience working with the service staff at BMW Palm Springs. Juan is personable and professional, which is a great combination. This time I told him about a concern I had about the upholstery on the door panels. Juan noted that, photographed it and worked to find a solution for it by the end of the day. I really appreciate his dedication to his customers. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great personality , excellent customer service, Very

Great personality , excellent customer service, Very knowledgeable in auto motive industry, Very responsive to request for returning phone calls Always willing to go extra mile to help customers

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always good service and Bryan our rep has always taken

Always good service and Bryan our rep has always taken good care of us and work done to satifaction and attention to detail

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It was such an excellent customer service!

It was such an excellent customer service! The person that helped me was so kind that I would go back there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service was completed on time.

Service was completed on time. The service associate was knowledgeable and professional. Good Job! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Really great experience the team really worked with us to

Really great experience the team really worked with us to make sure that the deal got done and we left with our new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I trust this place.

I trust this place. My service advisor. Chris, is a good guy who listens and is knowledgeable. Why would I go anywhere else? And besides, he know the best places to eat!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I honestly feel like family.

I honestly feel like family. This is my first BMW and its been a luxurious experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Palm Springs dealership team was exceptional from

The Palm Springs dealership team was exceptional from beginning to end with support in the purchase of our vehicle. Their professionalism and knowledge of the process made for a smooth experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a great experience!

Always a great experience! The staff are friendly, helpful and knowledgeable. Also, the service department is open on Saturdays. 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.