Reviews
I've leased a number of cars from Palm Springs BMW,
I've leased a number of cars from Palm Springs BMW, always through Brad Williams. I ordered a 2025 BMW I5 eDrive40 in November, 2024. It arrived last week and I picked it up Friday. All of the documentation was ready upon arrival and took only a few minutes to complete. The resident BMW Genius spent a generous amount of time explaining all of the technology and answering questions. The entire experience, from ordering, tracking and receiving the car was excellent. Brad kept me informed all along the way. I'm very happy with the I5 and tge sales experience. One unrelated to BMW issue is Electrify America. We were unable to link the account at BMW and I was unable to open a new account on my own. Electrify America was problematic with an earlier EV and remains so today. Fortunately, I installed a level 2 charger at home while we get the account with EA resolved.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your continued loyalty and trust in Brad Williams and our team at BMW of Palm Springs. We're thrilled to hear your 2025 BMW i5 eDrive40 arrived exactly as planned and that the experience met your expectations once again. We look forward to continuing to serve you with the same level of excellence in the future!
Very professional and courteous always attractive and
Very professional and courteous always attractive and attentive never fails to impress me with her information
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that our team member provided you with professional and attentive service. We appreciate your continued trust in us.
Responsive to all questions.
Responsive to all questions. Great communication. Scheduled so I could have a rental. Nice experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're pleased to hear that you had a great experience with us and that we could assist you with a rental. We look forward to serving you again.
Customer service was great!
Customer service was great! Everyone is very friendly and professional. I’m definitely going back! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team. We look forward to welcoming you back in the future.
Always a pleasant experience whether I’m buying/leasing a
Always a pleasant experience whether I’m buying/leasing a new car or taking mine in for service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in us! We're thrilled to hear that you always have a pleasant experience with us, whether you're buying, leasing, or servicing your vehicle. We look forward to serving you again soon.
Great communication and service by Savanna and the team.
Great communication and service by Savanna and the team. Thank you for everything it was appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing job like always, I’m very happy with the service
Amazing job like always, I’m very happy with the service to they do for me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service group and Sandy Monson always great to be
Great service group and Sandy Monson always great to be taken care of by her
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandra is always helpful and friendly!
Sandra is always helpful and friendly! She keeps me updated with what is going on and is a pleasure to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandy Monson is terrific.
Sandy Monson is terrific. But I'm not sure that I'd stay with this dealership if she weren't there!
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair