Reviews
Following an appointment for what I thought was an oil
Following an appointment for what I thought was an oil lamp it was discovered it was the fuel tank. Service was exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad that we could identify the issue with your fuel tank during your visit, even though it started as a concern about the oil lamp. Our team is committed to providing exceptional service, and we’re pleased to hear that you felt well taken care of. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing BMW Palm Springs!
Customer service was great!
Customer service was great! Everyone is very friendly and professional. I’m definitely going back! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our team. We look forward to welcoming you back in the future.
Great communication and service by Savanna and the team.
Great communication and service by Savanna and the team. Thank you for everything it was appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing job like always, I’m very happy with the service
Amazing job like always, I’m very happy with the service to they do for me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service never has a loaner available and makes you stand
Service never has a loaner available and makes you stand around waiting while they stare at their computer screens not helping you.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Even though I am an infrequent customer, they treated me
Even though I am an infrequent customer, they treated me as if I were number one. Savannah is an awesome service rep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure.
Always a pleasure. Easy to make appointments with, upbeat and communicative. Technician was thorough and explained everything in good detail.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As usual, my service advisor was extremely knowledgable
As usual, my service advisor was extremely knowledgable and pleasant. She is a joy to work with. Everything was completed as promised. My car was out of service on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
chris, angel, and bobby are exceptional - very polite,
chris, angel, and bobby are exceptional - very polite, professional and beyond helpful thank you for have a great team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, friendly, helpful with rides to and from
Great service, friendly, helpful with rides to and from dealerships , car rides great after servicing and shiny clean
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair