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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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It was an absolute pleasure working with your team....

It was an absolute pleasure working with your team. David, Kim and Andy are amazing! The whole process was hassle free and not stressful at all! I will definitely be coming back! Thank you everyone for your time and patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dolly was maybe the best car salesperson I have ever...

Dolly was maybe the best car salesperson I have ever dealt with. She was knowledgeable and friendly and seemed genuinely excited about her work and the audi brand. More important (to me at least) is that she did not pressure me in any way. She was not a pushy car salesperson, the kind who would turn me off quickly. She is a real credit to your dealership and company. When my lease expires in three years, I will be back and expect to see her in an expanded role! She's just that good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Luis was exceptional! He took into consideration...

Luis was exceptional! He took into consideration everything we asked for and was never pushy with the sale. He was very professional and couldn’t be happier with our new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I worked with David Webster on my recent Audi Q5...

I worked with David Webster on my recent Audi Q5 purchase. David was excellent! He is knowledgeable, personable and had all paperwork prepared for when we came in to actually make the purchase, after several phone calls prior to coming in. He guided us through the process and the purchase was seamless. I highly recommend David and Jack Daniels Audi in general! Thank you David!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thank you and David was so very friendly, patient, and...

Thank you and David was so very friendly, patient, and understanding. I’m very happy w my purchase. I just need to figure out how to turn off my back windshield wiper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Luis Perez was fantastic, courteous and professional....

Luis Perez was fantastic, courteous and professional. Andy Kim was very knowledgeable and thorough. The overall experience was pleasant. Staff was compliant with all COVID guidelines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David was knowledgeable, courteous and very receptive to...

David was knowledgeable, courteous and very receptive to a first time driver of Audi vehicle. He actually sold me on the vehicle - now i am a true believer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were very responsive and quick in answering my...

They were very responsive and quick in answering my inquiry. Unfortunately, the automobile I was interested in wasn't actually for sale. Therefore, they only rate a 4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Candida Monsanto - the service advisor has helped me with...

Candida Monsanto - the service advisor has helped me with my Audi TTRS ever since I purchased it, I take the vehicle to the track so I need it to be top notch and it always is thanks to her guidance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

You have a phenomenal staff at your offices especially...

You have a phenomenal staff at your offices especially Henry Dukes, Andy Kim and Ferrid Ferdowski.. They all had a special expertise & they were customer focused to make this purchase of my FIRST AUDI (but not my last) a perfect event. I want to thank them all for a fabulous buying experience. Sincerely, Elisa Bauer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.