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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Gent was excellent to work with. He was extremely...

Gent was excellent to work with. He was extremely knowledgeable and took time to explain all the features in my new car. I will definitely be back to purchase my next car from Gent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Gent did a wonderful job in the sales process. He helped...

Gent did a wonderful job in the sales process. He helped us understand the different options, and even had a Q5 that was the exact color combination we wanted (but at a lower trim level) brought up so we could feel confident in our color choices. He then found the *exact* car we wanted and had it brought over within a week. The second best thing, beside Gent, was the fact that the entire finance and signing process took *literally* 28 minutes. That, followed by a quick (and equally wonderful) tech overview of the car, and we were on the road less than an hour from when we showed up to take delivery. That's something that *has never happened.*

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best customer service ever !!!!! I recommend 100% ,...

The best customer service ever !!!!! I recommend 100% , helped me out of my difficult situation . Sweetest and more understanding people ever . Everyone must buy at jack daniels Audi !!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I’d love to give you guys my review as I had a really...

I’d love to give you guys my review as I had a really good experience with you. You were so professional, honest and kind during the negotiation and the buying process. Also, you tried to finish the deal with me as fast as possible and that helped me a lot. Alex waited for me late after the working hours to finish the deal and I really appreciate that as I came from Brooklyn. I’d give you guys 5/5 and if there is more, I’d give it. Thanks you so much for your effort and I am gonna recommend you to my friends. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I must say working with David was amazing. While I was...

I must say working with David was amazing. While I was first turned off from the dealership based on the pricing that was displayed on the website, David turned that right around. I feel like I got an amazing deal on my car and he made sure that the experience was pleasant. While most of the process was done through email and behind the scenes, it was all truly taken care of. I was coming out of a lease on a different vehicle from a different make and he made that lease return was as easy for me as possible as well. I kept my car parked at your dealership on Sunday and expected to return on Monday (today) to take the car to the other dealer and get a ride back to your dealership to get back to my new car. In order to make it that much easier on me, David offered to complete the lease return on my behalf. While I didn�t expect that, it was a major relief and had a feel as though he was willing to roll out the red carpet for this first time Audi buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Manny is the best! Very attentive and will make sure you...

Manny is the best! Very attentive and will make sure you drive off in the perfect car for you. This is my second lease through Manny and I have left extremely happy both times!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We recently purchased a vehicle from Jack Daniels Audi...

We recently purchased a vehicle from Jack Daniels Audi and worked with Michael Condosta and Keith Kubbat. They were professional, friendly and dedicated to ensuring we were satisfied with our experience. Would recommend them to anyone looking to purchase a vehicle from straightforward, trustworthy individuals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently purchased a Q7 for my wife, after shopping...

Recently purchased a Q7 for my wife, after shopping around and dealing with many dealerships, I came across David from Jack Daniels Audi. He made this purchase so easy from start to finish, gave me the best price, found the exact car I was looking for and truly did care about making the process quick and easy. I usually dont participate in reviews but felt that this time it was the least I could do to show my appreciation. Excellent customer service and look forward to more business in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David and the staff were great. We got a great deal and...

David and the staff were great. We got a great deal and they treated us fairly. This was the best sales experience we’ve had with any dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David Webster was a pleasure to deal with!!! He went out...

David Webster was a pleasure to deal with!!! He went out of his way to get me the color car I wanted even though it meant more work for him ( having to go through another dealer). The entire Jack Daniel's staff is amazing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.