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Jack Daniels Audi of Paramus

(1,192 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Excellent experience

We picked up a 2019 Audi A4 from Jack Daniels Audi in Paramus and it was an excellent experience. Manny was our sales guy and he was the best! He is genuinely humble, knowledgeable, and he treated us with respect. Tal, one of the senior managers, was also very nice and patiently explained to me a subtlety about the lease deal that I was unfamiliar with. Farid was helpful during the few minutes we chatted with him. Andy, the finance manager was also very patient, very professional, and honest. We were not pressured at any point to make a purchase. The dealership itself is very well kept and we felt welcomed. Overall, such experiences do not happen by chance and we appreciate the behind the scenes work that went into making our experience pleasant. Thank you guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Lots of luck with your new 2019 A4!!

Good guys, helpful and knowledgeable. They seemed fair in...

Good guys, helpful and knowledgeable. They seemed fair in terms of pricing. The only thing that could be improved was on the day of pickup, there was about a 2 hour delay from the original expectation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Polished and profesional representative who dont make you...

Polished and profesional representative who dont make you feel like you are in opposing sides, rather give you options and control of your own decision; my experience felt like a team effort in order to accomplish my goal of purchasing a vehicle without buyers remorse. Alex is top notch

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very easy dealer to work with. Dave, Luis, Farid and...

Very easy dealer to work with. Dave, Luis, Farid and Andy were comfortable to work with and really know their product. Will highly recommended them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new vehicle!!

A wonderful experience!

I was given superior customer service from all of the staff at Jack Daniels Audi Paramus! Never felt pressured. All of my questions were answered. A very pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new vehicle!!

I’ve had bad experiences with car buying and honestly...

I’ve had bad experiences with car buying and honestly Dave (Sales) and Andy (Finance) and Tal were all amazing and made the experience worth while! Farid was awesome and went over everything with me inside the car. Honestly they made me feel Red Carpet Worthy and I would suggest this dealer to anyone! Amazing! Amazing! Amazing! From day 1 they helped me find my dream car, and they in fact did! I typically don’t write reviews but they are amazing! If anyone does read this ask for Dave for your sales guy and he won’t steer you wrong! Thanks so much to everyone at Jack Daniels Audi!!!! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review. We wish you lots of luck with your new vehicle!!

Dolly was the best sales expert! team took time to show...

Dolly was the best sales expert! team took time to show car properly. nobody was pushy thanks! i though everyone was a pro. ill be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I have been a customer at Jack Daniels for almost 17...

I have been a customer at Jack Daniels for almost 17 years and just drove home my new Audi A7. This being the fifth vehicle, includes two VW Passats and my third Audi, two of which are now A7s . It was very refreshing to deal with Dolly Costa. Dolly possesses the skills and knowledge to deal with customers and answers all questions presented to her efficiently and effectively. I highly recommend Dolly and appreciate all she did to help make this purchase a most pleasurable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to us!! Congrats on your new A7!! Glad the team took good care of you!!

Courteous & Professional

Tal and Alex were courteous, professional, and very knowledgeable regarding all aspects of the vehicle and my cash purchase situation. Anthony and “Fuzz” were equally a pleasure to deal with. A real solid team customer focused and friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. We wish you lots of luck with your new vehicle. All the best!!

Audi Very attentive love My new A3

Best dealer our salesman was amazing took time with us I would recommend this dealership our experience was great love my A3 beautiful car so excited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new A3!!