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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Reasonable price w/ good service

I’m satisfied with overall service they provided. They respond quickly for all my request or questionnaires and come up with nice deal. Also they follow up with the customer diligently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us earn your business. Lots of luck!!

Went into Jack Daniels Audi in Paramus to look at the Q5...

Went into Jack Daniels Audi in Paramus to look at the Q5 that my fiancé and I were talking about getting. We worked with Dave Webster and I have to say, he made the process as stress free as possible. The whole team there was very easy to work with from Tal to Ji (Andy) to Fuz, we enjoyed everyone! Thank you guys for making this process as easy as possible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new Q5!!

Customer Satisfaction Guaranteed

The staff was extremely accommodating and answered all my questions with a smile. Because of the impeccable service, I walked out with a beautiful new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new vehicle!!

New Car purchase Jack Daniels Audi Paramus

I would highly recommend Jack Daniels Audi In Paramus for your new car purchase. David Webster was our sales consultant and he was incredibly knowledgeable about the Audi products. He was professional and made our transaction seamless from start to finish. Melanie, the manager of the dealership was also incredibly helpful in fulfilling our needs in this transaction. Excellent customer service from start to finish, including Farid Ferdowski training us on how to take advantage of all the amazing electronics in the 2020 Audi Q3. The service department of Audi Paramus on McBride Avenue in Fairlawn headed by Blanca Simpson completes the excellent customer service experience. Blanca Simpson offers exceptional service. She anticipates the needs of the customer and goes well beyond our expectations. When Blanca works with us we are very confident that our vehicle will be repaired properly and in a timely manner. Blanca Simpson is the reason we purchase and service our Audi's. She offers truly exceptional service. #jackdanielsAudiParamus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Experience

My purchase experience with Luis was just what I was hoping for. Whereas sometimes purchasing a new car can be very tedious and disconcerting, this purchase was anything but. Throughout the entire process, Luis was very cognizant of my valuable time making sure to streamline the negotiating process. Additionally, he was extremely personable and courteous throughout, making follow up calls to insure that I was happy. I would also like to thank Tal Vander with his assistance during the purchase process. I would highly recommend both, Luis and Tal to any prospective buyers. I look forward to working with them on my next purchase. Chris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overall my experience at Jack Daniels Audi was excellent....

Overall my experience at Jack Daniels Audi was excellent. Terry was very responsive and timely with my inquiries regarding several vehicles and various lease and finance options I was considering. After working with Terry and Tal, it was apparent that I was making the right decision in getting into a certified A6. Terry was very patient and knowledgeable. He provided me with all of the details I needed to make a confident and informed decision on my purchase. Anthony from finance also did an excellent job in providing me with all of the details I needed. Thanks Terry, Tal, and Anthony for an overall great experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Terry Axel was very knowledgeable he did not apply...

Terry Axel was very knowledgeable he did not apply pressure to purchase an automobile. Great salesman. I will be recommending friends and family. I am pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had such an easy and enjoyable experience purchasing my...

I had such an easy and enjoyable experience purchasing my Audi this week with Terry Axell at Jack Daniels. He was honest and helpful and we got things done quickly and painlessly. Everyone at Jack Daniels was beyond nice and helpful. Farid was so kind and informative. I will definitely be coming back here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Glad you had a pleasant car buying experience with us! We value Terry and Farid! Always great to see them taking wonderful care of our customers!!

My Review

I knew what I wanted from the start and my sales person, Gent, did not pressure me nor flood me with phone calls. He was very knowledgeable and provided me with the information that I needed. I love the Q3 which is why I selected another one. I told Gent I did not want to receive tons of phone calls and he took care of that for me. It was a very easy process and no one was a "pain" to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Enjoy your new Q3!!

Amazing

Mr Perez was very delightful to work with.He took the time out to help in every way possible and I would definitely recommend anyone who wants to purchase a vehicle. Thumbs up all the way to JACK DANIELS AUDI OF PARAMUS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.