Toyota of Redlands

Alex Ruiz , thank you so much for all your help today! Appreciate your kindness and friendliness. I’ll definitely be back to get my car serviced.

Purchased a Tacoma yesterday and the sale was hassle free. Tamer Gerges was our sale rep and he is amazing and his service was exceptional. My husband I have been to many different dealership and Tamer is the guy you want to buy a car with. During the sale process this dealership was fully transparent and honest with the customer (no hidden fees, fair pricing). Overall, the dealership was upfront about everything and service from all parties made our car buying experience stress free.

Excellent service from beginning to end. My service writer, Mario Bloomfield was very friendly and willing to help answer all my questions. The service I received was well beyond my expectations. It was a pleasure working with Mario and Toyota of Redlands.

Toyota Of Redlands is a 5 Star and here's why,,,, A lot of Dealers Advertise to have the best prices and customer service and fall short of actually backing it up, Paul Smith GM of Toyota of Redlands backs it up by personally doing it and seeing it done . My daughter has been shopping for a Rav 4 XLE at all of the local Toyota Dealers and inquiring on the price of the one she wanted. After all of our research we found Paul to have the best price and customer service out of all the Toyota dealers we contacted . The Price and over the top customer service from the sales and finance dept's is why we purchased from Toyota of Redlands , Thank You Paul Smith and Toyota of Redlands

We had a great experience purchasing our vehicle here! Everything from walking in with no sales person chomping at the big to make there cut all the way through financing! Will definitely be back! Ask for Tad for anything sales!

At the beginning they treat you one way and after you buy a vehicle they really don’t care .. the worst part is that after 3 weeks of having the vehicle they call to say that I needed to take it back and it was a different person none of the people that was involved during the time of purchase took the time to apologize for the inconvenience . I had put money on the vehicle and they didn’t want to reimburse it 😡just a waste of time and money don’t buy from them

To be honest just thinking about the idea of going to a dealership to purchase a car was the thing I wanted to do, especially because I know how their sales man can be. But Danny made this whole experience a smooth one and kept us on the loop every step of the way. Did not feel obligated to sign on the dotted line because they were pushing me to do so. Definitely recommend Danny of Toyota of Redlands to anyone looking for their next vehicle purchase!

I want to keep this short and sweet. Cesar and Eddie are both crooks. Luckily we seen their true colors and intensions before they got our money. Trust me when I say this, Toyota of Redlands is garbage. Go some where else.

With the help of Brandon Horton, David Blanco, and Todd Klingbeil we had a great experience. My son LOVES his new car! From start to finish we were dealing with professionals.

I usually don't allow your service personnel to touch the wheels or tires on my 2007 Tundra. Today, I forgot to tell the service writer to not check the tire inflation or rotate the tires, as in the past I have been charged for it and the work was poorly done. So upon arriving home today, I checked the torque on the wheels. One to two lug nuts on each wheel was torqued so tightly that I could barely break the lug nuts loose. The other three or four were torqued at 90 lbs., exactly what I torqued them (not Toyota specs). As you know this can cause rotor warping which is an expensive repair. I also checked the tires and they were not rotated! Nor was the tire pressure performed! Again, I have them set at my pressure preference. I am left with the assumption that the work was poorly done, or not done, and yet I was charged for it, which is theft! I hope that the extremely tight torquing on six lug nuts on four wheels was not done, so as to warp the rotors and bring in a repair. I have had this problem once before with your service department, and therefore, I am very suspicious. If you will look at my records you will see that I am a long time customer with two Toyota vehicles. However I will no longer consider your service department worthy of my trust and must go elsewhere. Naturally, I will be telling all of my family and friends about this shoddy incident. In closing, I would suggest that you be more careful in your hiring procedures and enhance your supervisory procedures.