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Meet Ricki Ferrari

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Sales Representative
(105 reviews)

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Reviews

I made an appointment.

I made an appointment. The desk attendant was courteous, prompt and knowledgeable. My wait time was reasonable. I did wait at the dealership for my service to finish

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service department does a great job.

The service department does a great job. Especially Kelly!! Her customer service skills are tremendous, something that is hard to find today. I always appreciate how helpful she is and how well she communicates with me to let me know what is happening with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Got us the best deal they could and found the truck we

Got us the best deal they could and found the truck we wanted. Fair trade in value for my old truck. Thank you for all the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have leased my last 3 cars there, never had an issue

I have leased my last 3 cars there, never had an issue with the service dept . Till September of 2023 and two more issues after that. Their all talk that they’ll make it right but it’s a joke really is

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department was great.

The service department was great. The service was prompt and the department kept me informed of the status.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thanks for the excellent service, as always.

Thanks for the excellent service, as always. Specifically, thanks to Kelly at the service desk. She kept me informed on the status of my vehicle and was very knowledgeable. I am in the service business and definitely appreciate her customer service skills! Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and experience!

Great service and experience! Willing to work with me and my schedule, along with being great with my kids!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Every aspect of the service was very easy to do.

Every aspect of the service was very easy to do. No problems and car was returned clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very professional staff.

Very professional staff. In and out quickly! They treat you like family. I highly recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

very little communication!

very little communication! no return calls for a long time ! contact never initiated unless i inquired first ! misleading

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.