Preston Chrysler Dodge Jeep Ram

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4.4
(667 reviews)
Visit Preston Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
New (888) 876-5898 (888) 876-5898
Used (888) 815-8694 (888) 815-8694
Service (866) 432-3367 (866) 432-3367

Inventory

See all 46 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2012.
When Robert L. Preston purchased his first auto dealership in 1989 he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 11 dealerships and 16 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car truck van crossover or SUV needs. If you are unfamiliar with our dealership we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special.
No Haggle Presto! Price & Home of Free Car Washes for Life!

Service center

Phone number (866) 432-3367

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.4
(667 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Chrysler Dodge Jeep Ram from DealerRater.

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5.0

Okay I had my car inspected and the oil changed it was

Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go

5.0

Okay I had my car inspected and the oil changed it was

Okay I had my car inspected and the oil changed it was done in a timely fashion and returned to me washed and ready to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

It is the people who make a difference, Preston CDJR has

It is the people who make a difference, Preston CDJR has the BEST people ever.

5.0

It is the people who make a difference, Preston CDJR has

It is the people who make a difference, Preston CDJR has the BEST people ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Good service and great people and will work with you to

Good service and great people and will work with you to get the payment where you want it

5.0

Good service and great people and will work with you to

Good service and great people and will work with you to get the payment where you want it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

We always have a great experience when we go to Preston

We always have a great experience when we go to Preston Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional.

5.0

We always have a great experience when we go to Preston

We always have a great experience when we go to Preston Motors for our schedule maintenance, or when it is time to get our state inspection and emissions. The people are very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The service department check in agents are very helpful.

The service department check in agents are very helpful. Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think

5.0

The service department check in agents are very helpful.

The service department check in agents are very helpful. Mariah was especially nice and the scheduler helped me out with questions. Kelly? I think

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

The service department was very friendly and courteous

The service department was very friendly and courteous and provided great service on my vehicle

5.0

The service department was very friendly and courteous

The service department was very friendly and courteous and provided great service on my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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3.0

Labor rates are way too expensive.

Labor rates are way too expensive. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service.

3.0

Labor rates are way too expensive.

Labor rates are way too expensive. Mechanics are not very knowable. Will always find something else wrong with vehicle that it is not even in there for that particular service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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3.0

It is absolutely pathetic that one dealer can not repair

It is absolutely pathetic that one dealer can not repair a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of this practice. simply inexcusable and the only reason for the low review, NOT BECAUSE OF PRESTON’S, but a Chrysler,Dodge,Ram corporate policy issue!!

3.0

It is absolutely pathetic that one dealer can not repair

It is absolutely pathetic that one dealer can not repair a new vehicle purchased from another when the issue was identified during the pre-delivery inspection. Chrysler, Dodge, Ram should be ashamed of this practice. simply inexcusable and the only reason for the low review, NOT BECAUSE OF PRESTON’S, but a Chrysler,Dodge,Ram corporate policy issue!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I had to take my car back in again for a problem I keep

I had to take my car back in again for a problem I keep having with my headlights. Not only did they fix it, they didn’t even charge me because I had been there a few months earlier! I was shocked and surprised! They have a permanent return customer in me from now on!

5.0

I had to take my car back in again for a problem I keep

I had to take my car back in again for a problem I keep having with my headlights. Not only did they fix it, they didn’t even charge me because I had been there a few months earlier! I was shocked and surprised! They have a permanent return customer in me from now on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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2.0

very little communication!

very little communication! no return calls for a long time ! contact never initiated unless i inquired first ! misleading

2.0

very little communication!

very little communication! no return calls for a long time ! contact never initiated unless i inquired first ! misleading

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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