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Preston Chrysler Dodge Jeep Ram

(721 reviews)
Visit Preston Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2015 consumer dealer award View 1 awards
2015 consumer dealer award

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New (888) 876-5898 (888) 876-5898
Used (888) 815-8694 (888) 815-8694
Service (866) 432-3367 (866) 432-3367

Inventory

See all 94 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2012.
When Robert L. Preston purchased his first auto dealership in 1989 he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 11 dealerships and 16 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car truck van crossover or SUV needs. If you are unfamiliar with our dealership we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special.
No Haggle Presto! Price & Home of Free Car Washes for Life!

Service center

Phone number (866) 432-3367

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

(721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Chrysler Dodge Jeep Ram from DealerRater.

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Service was great Braiden found the vehicle that I like

Service was great Braiden found the vehicle that I like with no hassle. Alex the finished de manager was great getting the loan approved and making sure I was happy with everything

Service was great Braiden found the vehicle that I like

Service was great Braiden found the vehicle that I like with no hassle. Alex the finished de manager was great getting the loan approved and making sure I was happy with everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealership is always nice and clean.

The dealership is always nice and clean. They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Preston to friends and family.

The dealership is always nice and clean.

The dealership is always nice and clean. They also have a very nice waiting area with a nice big TV and refreshments. The staff is very friendly and cordial. I would definitely recomend Preston to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I dropped my car off at 6 am for an oil change and it

I dropped my car off at 6 am for an oil change and it wasn’t ready until 5:45 pm

I dropped my car off at 6 am for an oil change and it

I dropped my car off at 6 am for an oil change and it wasn’t ready until 5:45 pm

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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They were great, everyone at the dealership was awesome

They were great, everyone at the dealership was awesome and respectful to my family and I. I had the most amazing experience in my whole life at that dealership.

They were great, everyone at the dealership was awesome

They were great, everyone at the dealership was awesome and respectful to my family and I. I had the most amazing experience in my whole life at that dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I will not go anywhere else!

I will not go anywhere else!!! 3 brand new trucks from Preston ram Mr. Rodgers came thru with a deal I couldn’t pass up. Will continue business with Mr Bill Rodgers and Preston thank you!!!!!

I will not go anywhere else!

I will not go anywhere else!!! 3 brand new trucks from Preston ram Mr. Rodgers came thru with a deal I couldn’t pass up. Will continue business with Mr Bill Rodgers and Preston thank you!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Tried selling me a part I didn’t need in order to pass

Tried selling me a part I didn’t need in order to pass inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now.

Tried selling me a part I didn’t need in order to pass

Tried selling me a part I didn’t need in order to pass inspection. Mechanic said my exhaust manifold was leaking. But when I asked him to show me as I was listening too,he said it’s not doing it now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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It was nice.

It was nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice.

It was nice.

It was nice. Finished right on time. And no charge. I didn’t know that. The young guy at the desk was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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This is for Preston Toyota, I leased a 2022 Tacoma from

This is for Preston Toyota, I leased a 2022 Tacoma from this dealership and was called back in for early return with four months left on my current lease and given a $1500 coupon. When negotiating for a 2024 Tacoma special $329 a month with $3199 down. I was told I would be upside down $1900 and need $4800 down and $450 + a month for a new lease. I would not buy a key chain from this dealer Don’t trust the coupon

This is for Preston Toyota, I leased a 2022 Tacoma from

This is for Preston Toyota, I leased a 2022 Tacoma from this dealership and was called back in for early return with four months left on my current lease and given a $1500 coupon. When negotiating for a 2024 Tacoma special $329 a month with $3199 down. I was told I would be upside down $1900 and need $4800 down and $450 + a month for a new lease. I would not buy a key chain from this dealer Don’t trust the coupon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I usually get the inspection data that has the tire

I usually get the inspection data that has the tire depth, etc but not this time.

I usually get the inspection data that has the tire

I usually get the inspection data that has the tire depth, etc but not this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Kelly was very nice and informative.

Kelly was very nice and informative. The car runs very well after service was done. I feel very comfortable talking to Kelly because she explained things in terms that I could understand and was very hospitable.,

Kelly was very nice and informative.

Kelly was very nice and informative. The car runs very well after service was done. I feel very comfortable talking to Kelly because she explained things in terms that I could understand and was very hospitable.,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 721 reviews