Preston Chrysler Dodge Jeep Ram

They took care of my inspection and regular check-up promptly. Kelly then took me to the collision center, where I had an appointment. She walked back to the Preston Motors, which meant a lot to me. She is definitely the best person I have dealt with at the shop.

I am pleased with the Preston CDJR's Competitive price, smooth transaction and on time delivery

I am well-pleased with this dealership. The sales people and business manager go above and beyond to obtain the best possible deal and financing. I have been a customer of Preston Jeep dealership for more than 20 years!!

Was previously provided inaccurate info on a coupon by Kelly prior to scheduling appointment which could have made for a bad experience when I picked up my vehicle but Mike Desantis made it right and provided updates throughout the day

⭐ 1-Star Review ⭐ Consumers, please be aware. I normally don’t leave negative reviews, but my experience with this dealership has been so consistently dishonest and frustrating that I feel obligated to warn others. I purchased an extended Fidelity warranty with my vehicle, and ever since then, every service visit here has been a headache. Despite having a nationwide warranty, the dealership repeatedly told me I could only get my vehicle worked on at their location and nowhere else in the United States, which is completely false. I verified this with Fidelity directly. This was clearly an attempt to box me in and control the charges — and it’s unacceptable. On three separate visits, they wasted my time, gave me the runaround, and still didn’t fix the issue. Each time, they pushed a $165 diagnostic fee even though I have a valid extended warranty that should cover diagnostics when the issue is related to a covered component. Instead of helping, they tried to scare me, upsell me, or inflate costs. What’s worse is that every time I asked simple questions about coverage or repairs, I got different answers depending on who I spoke to — none of which lined up with the actual warranty terms. It felt like they were hoping I’d just give up and pay whatever they asked. This dealership has shown me: ✔ Misleading information ✔ Pressure tactics ✔ Zero accountability ✔ A complete disregard for customers’ time I strongly recommend that anyone with a warranty double-check everything they tell you. Call your warranty company directly. Don’t take their word for anything. I will not be returning, and I hope this review helps someone else avoid the same experience.

Rick Ferrari made it quick and easy in the purchase of my new truck. Highly recommend Preston’s !!

My service visit was done on time. Oil change and tire rotation Simple’s and easy

I had Fast and courteous service. The front desk was very accommodating during my service time

Preston CDJR has been helpful in every step of the process. They always do what they say.

It always has been a great team to deal with at this dealership. Polite, Attentive.