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Fitzpatrick's Chrysler Dodge Jeep

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–5:00pm
Tuesday 8:00am–8:00pm 7:00am–5:00pm
Wednesday 8:00am–8:00pm 7:00am–5:00pm
Thursday 8:00am–8:00pm 7:00am–5:00pm
Friday 8:00am–5:30pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fitzpatrick's Chrysler Dodge Jeep from DealerRater.

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Sales is awesome, service dept terrible

I bought my jeep from this dealership 3 yrs ago and the owner and other salesmen were awesome. I recently took my car in because I had a flat tire and the woman working in the service dept was unprofessional, and refused to change just my one tire and told me it’s all 4 tires for $1,000 or nothing. Also when I asked what her name was, she replied “xxxxhead” and laughed. I was stressed and didn’t think it was a funny joke. Obvious to say I went somewhere else. Came back a few weeks later for an oil change and she said they were booked the entire week. Just had a hard time believing that. Will never come back to this Jeep dealership again except for when I give my car back after my lease.

Sales is awesome, service dept terrible

I bought my jeep from this dealership 3 yrs ago and the owner and other salesmen were awesome. I recently took my car in because I had a flat tire and the woman working in the service dept was unprofessional, and refused to change just my one tire and told me it’s all 4 tires for $1,000 or nothing. Also when I asked what her name was, she replied “xxxxhead” and laughed. I was stressed and didn’t think it was a funny joke. Obvious to say I went somewhere else. Came back a few weeks later for an oil change and she said they were booked the entire week. Just had a hard time believing that. Will never come back to this Jeep dealership again except for when I give my car back after my lease.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car dealership review

This car dealership was outstanding. The service provided to me was incredible. Any questions I had, I was satisfied with the answer. I will definitely recommend this dealership to friends and family. The vehicles are in top notch condition and are very clean . I am looking to buy a four door Jeep Wrangler and this will definitely be the place I go to when I am ready!

Car dealership review

This car dealership was outstanding. The service provided to me was incredible. Any questions I had, I was satisfied with the answer. I will definitely recommend this dealership to friends and family. The vehicles are in top notch condition and are very clean . I am looking to buy a four door Jeep Wrangler and this will definitely be the place I go to when I am ready!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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New Jeep Purchase Review

My experience with Fitzpatrick Chrysler, Jeep, Dodge in Ansonia, was unbelievable. From my initial correspondence with Mark Fitzpatrick, to the final transaction, to everything in between, I could not have been more happy with my overall experience. Mark has created a customer for life!

New Jeep Purchase Review

My experience with Fitzpatrick Chrysler, Jeep, Dodge in Ansonia, was unbelievable. From my initial correspondence with Mark Fitzpatrick, to the final transaction, to everything in between, I could not have been more happy with my overall experience. Mark has created a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional Customer Service

The Fitzpatrick's Chrysler Jeep is an exceptional dealership. I can't say enough about the service we received from the Fitzpatrick Chrysler dealership. My daughter leased a jeep form them. They took the time, effort and patience to help her through the financing options making the experience stress free. I don't know many dealerships that would take the time and effort. They are a fair trustworthy business. Their customer service was exceptional, above and beyond any other car dealership I have dealt with. I am highly recommending the Fitzpatrick Chrysler dealership to anyone who believes in good values, trustworthiness, and exceptional customer service. Take my word they will go the extra miles to ensure customer satisfaction. Thank you again!

Exceptional Customer Service

The Fitzpatrick's Chrysler Jeep is an exceptional dealership. I can't say enough about the service we received from the Fitzpatrick Chrysler dealership. My daughter leased a jeep form them. They took the time, effort and patience to help her through the financing options making the experience stress free. I don't know many dealerships that would take the time and effort. They are a fair trustworthy business. Their customer service was exceptional, above and beyond any other car dealership I have dealt with. I am highly recommending the Fitzpatrick Chrysler dealership to anyone who believes in good values, trustworthiness, and exceptional customer service. Take my word they will go the extra miles to ensure customer satisfaction. Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AWESOME!!!!

I would like to start off by saying that I truly enjoyed the process of buying my grand cherokee at Fitzpatrick's... They are without a doubt a top notch jeep dealer... The gentleman who sold me the vehicle I still keep regular contact with and he even sets ups to the oil changes for me when needed... They definitely go above and beyond what I would have expected from a dealership... I have recommended people from work Fitzpatrick's and they have purchased from them also... I have 5 stars for service even though I have not needed to bring it in for anything except oil changes... But with saying that even the oil change process could not be easier... Also the guys in the garage keep my vehicle as spotless as when i bring it in (love seeing that paper on my driver floor mat)... this shows that they actually care....I cannot thank them enough for the help they gave me and my wife... We are expecting our first daughter in September and will definitely consider upgrading her Toyota corolla for another grand cherokee ... I would recommend these guys to anyone and have several times... Check these guys out you will NOT be disappointed DP

AWESOME!!!!

I would like to start off by saying that I truly enjoyed the process of buying my grand cherokee at Fitzpatrick's... They are without a doubt a top notch jeep dealer... The gentleman who sold me the vehicle I still keep regular contact with and he even sets ups to the oil changes for me when needed... They definitely go above and beyond what I would have expected from a dealership... I have recommended people from work Fitzpatrick's and they have purchased from them also... I have 5 stars for service even though I have not needed to bring it in for anything except oil changes... But with saying that even the oil change process could not be easier... Also the guys in the garage keep my vehicle as spotless as when i bring it in (love seeing that paper on my driver floor mat)... this shows that they actually care....I cannot thank them enough for the help they gave me and my wife... We are expecting our first daughter in September and will definitely consider upgrading her Toyota corolla for another grand cherokee ... I would recommend these guys to anyone and have several times... Check these guys out you will NOT be disappointed DP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, best price, smooth process

I just bought a new vehicle from Fitzpatrick's. They are not a "pushy" dealership at all, so you feel very comfortable. I was very specific with what I wanted in my car, and they had no problems finding exactly what I was looking for (they had to bring it in from out of state). They also gave me a great price on my vehicle, as well as a great price on my trade (beating the prices of surrounding dealerships by a large amount). This was my first new vehicle, and they made the process very smooth for me. I couldn't be happier!

Great service, best price, smooth process

I just bought a new vehicle from Fitzpatrick's. They are not a "pushy" dealership at all, so you feel very comfortable. I was very specific with what I wanted in my car, and they had no problems finding exactly what I was looking for (they had to bring it in from out of state). They also gave me a great price on my vehicle, as well as a great price on my trade (beating the prices of surrounding dealerships by a large amount). This was my first new vehicle, and they made the process very smooth for me. I couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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