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Fritts Ford

4.7
(1,210 reviews)
Visit Fritts Ford
Sales hours: 8:30am to 8:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm Closed
Sunday 9:30am–8:00pm Closed
2023 consumer dealer award View 1 awards
2023 consumer dealer award

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New (866) 484-5988 (866) 484-5988
Used (877) 846-9824 (877) 846-9824
Service (866) 489-7195 (866) 489-7195

Inventory

See all 334 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2004.
Fritt's Ford has been in business for over 50 years! When you come to Fritt's Ford you are our number ONE priority! We strive in customer service and excellence. Come in and take advantage of our V.I.P. treatment and be part of our family. Please call us at 951-687-2121 or visit our website at www.frittsford.com. We service Riverside Chino Ontario Rancho Cucamonga Upland Fontana Temecula and San Bernardino communities.
At Fritts You're First!

Service center

Phone number (866) 489-7195

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 29 employees View less employees

Reviews

4.7
(1,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fritts Ford from DealerRater.

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5.0

Very helpful on the selection processes on the trim

Very helpful on the selection processes on the trim levels of the ford Explorer. I, we (wife) chose the Explorer xx , all wheel drive ,3 liter twin turbo model. A sport version if you will of the ford product. Very happy with Fritts ford on the process

5.0

Very helpful on the selection processes on the trim

Very helpful on the selection processes on the trim levels of the ford Explorer. I, we (wife) chose the Explorer xx , all wheel drive ,3 liter twin turbo model. A sport version if you will of the ford product. Very happy with Fritts ford on the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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3.0

Very professional and streamlined buying experience.

Very professional and streamlined buying experience. Awful on follow-ups. I called and texted about the failed AC compressor on my brand new F250 that I JUST bought from them and all I get is crickets. Had to find out from another dealership that the part is on National backorder and now I’m stuck with a brand new truck that’s blowing hot air, unhelpful dealership, and a warranty that isn’t worth the later it’s written on.

3.0

Very professional and streamlined buying experience.

Very professional and streamlined buying experience. Awful on follow-ups. I called and texted about the failed AC compressor on my brand new F250 that I JUST bought from them and all I get is crickets. Had to find out from another dealership that the part is on National backorder and now I’m stuck with a brand new truck that’s blowing hot air, unhelpful dealership, and a warranty that isn’t worth the later it’s written on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Bobby in sales was amazing!

Bobby in sales was amazing! Was very patient and helped us get into another vehicle and did all he could to help us in getting us the best deal. Also, Eli the sales manager was great and was very helpful and also helped us get into the perfect SUV. I would recommend this dealership.

5.0

Bobby in sales was amazing!

Bobby in sales was amazing! Was very patient and helped us get into another vehicle and did all he could to help us in getting us the best deal. Also, Eli the sales manager was great and was very helpful and also helped us get into the perfect SUV. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Lilmama, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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5.0

Very considerate and friendly.

Very considerate and friendly. Interested in working to help me get the best deal. Also interested in NOT wasting my time and getting us out quickly to enjoy our new purchase. I recommend Fritts as the BEST!!

5.0

Very considerate and friendly.

Very considerate and friendly. Interested in working to help me get the best deal. Also interested in NOT wasting my time and getting us out quickly to enjoy our new purchase. I recommend Fritts as the BEST!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

The dealership was very accommodating and made it easy to

The dealership was very accommodating and made it easy to find a good deal for us.

5.0

The dealership was very accommodating and made it easy to

The dealership was very accommodating and made it easy to find a good deal for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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5.0

It was a very fun experience the people there are very

It was a very fun experience the people there are very helpful and knowledgeable and nice

5.0

It was a very fun experience the people there are very

It was a very fun experience the people there are very helpful and knowledgeable and nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

Other dealers seemed more interested in making money than

Other dealers seemed more interested in making money than costumer service. I felt like this dealer was willing to negotiate and that made me feel good about my purchase.

5.0

Other dealers seemed more interested in making money than

Other dealers seemed more interested in making money than costumer service. I felt like this dealer was willing to negotiate and that made me feel good about my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Fritts Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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5.0

My brother brought me to Fritts Ford based on his past

My brother brought me to Fritts Ford based on his past experience purchasing a King Ranch. While a long drive from Laguna Niguel, I was glad for the personal and professional care of Anthony though ordering and final delivery of my new Bronco. And with Joe walking me through the paperwork.

5.0

My brother brought me to Fritts Ford based on his past

My brother brought me to Fritts Ford based on his past experience purchasing a King Ranch. While a long drive from Laguna Niguel, I was glad for the personal and professional care of Anthony though ordering and final delivery of my new Bronco. And with Joe walking me through the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

Your sales person sir Ron Evangelista is an honest and

Your sales person sir Ron Evangelista is an honest and awsome sales person he made the sale very pleasant

5.0

Your sales person sir Ron Evangelista is an honest and

Your sales person sir Ron Evangelista is an honest and awsome sales person he made the sale very pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

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5.0

Anthony was amazing to work with.

Anthony was amazing to work with. Probably the very sales person that I’ve ever worked with in my life when buying a car. Straight forward and honest which is hard to find - especially these days. I tried to buy a Bronco at two other dealers but Galpin Ford was giving me the typical shady car sales tricks and Ranch Santa Margarita Ford sold the car I wanted to buy when I had na appointment at 3pm that same day. Very unfortunate. I can no say enough great things about Anthony and I will give give plenty of future referrals because he was the absolute best and will go the extra mile - no questions asked.

5.0

Anthony was amazing to work with.

Anthony was amazing to work with. Probably the very sales person that I’ve ever worked with in my life when buying a car. Straight forward and honest which is hard to find - especially these days. I tried to buy a Bronco at two other dealers but Galpin Ford was giving me the typical shady car sales tricks and Ranch Santa Margarita Ford sold the car I wanted to buy when I had na appointment at 3pm that same day. Very unfortunate. I can no say enough great things about Anthony and I will give give plenty of future referrals because he was the absolute best and will go the extra mile - no questions asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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