Skip to main content

Riverside Chevrolet

(1,378 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riverside Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Truck service

Steve did an outstanding job as always. He listened to what I needed serviced. The service took 4 hours because of the nature of the service. I have no complaints the whole experience was outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Great to hear June! We very much appreciate your continued business, and we agree that Steve is pretty awesome! Thank you for the FIVE STARS!!! :)

Good service and genuine caring attitude.

My service writer, Steve Edwards, was very good. He is mature and hence very responsible and it showed as he took me through the service process. I've had many experiences with automotive repair sources, both service departments and body shops in my years, so I recognize good service from someone who actually cares, Thank You Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

What a great review! Steve is awesome we agree, we know he will be proud to read your kind words! Thank you for sharing and for your business :)

awesome and quick

Kelly was awesome. He made my experience very easy. Very knowledge and easy going. Never at all did I feel pressured to make a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great review, we love the FIVE STARS!!! We totally agree, Kelly is indeed awesome! He works very hard for his guests and we know he will be super happy to read your kind words! Thank you for your business and for sharing your experience! :)

Terrible Service Department Experience

I purchased a 2017 Chevy Camaro from this dealership and when I purchased it the glove box has a gash in it and was told that the service department would take car of it for free if I just made an appointment. So I made and appointment and dropped my car off to them and was given a rental car while I waited . I was called back the next day and was told my car was ready . I went after I got out of my first job at 7:00am and just went to pick up my car before I had to go to my next job at 9:00am. When I went to pick up my car I was told to wait outside while someone pulled my car around. While I waited outside some time passed by about 20 minutes. So I went inside to ask where my car was and I was told that the guy was bringing it around. Another 20 minutes pass by and I again ask and was told another 5 mins. Eventually after 2 hours of waiting in the sun for them to "bring my car around" the service representative well knowing I had to be at my second job at 9am finally decided to tell me my car was never touched and they were working on the car as we spoke. I was never informed I was just waiting outside for 2 hours. I felt this was very unprofessional of them to not inform me and allow me to wait around in the hot sun for no reason. As a result I was late to work and was written up at my new job.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alex, your review is troubling to us although we do appreciate you letting us know about your experience. We know we dont get it right every time and look forward to every opportunity to improve, would you mind contacting us with a bit more info so we can look further into this communication challenge? If you could just shoot an email to Guest Relations Manager Mike at mcorrera@myriversidechevy.com we would greatly appreciate it. Thank you again for helping us improve our guest experience.

Better Now

Lots of improvement with service since Singh sold. Just about when I was about to do the drive to Ontario for my service. Let's hope it stays this way.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thats great to hear Robert, we are working hard to let our guests know that we have a 'New Owner and a New Attitude'! We look forward to serving you and your service needs for a long time to come! Thank you for your review :)

Kudos

What can I say but thanks Mike Correra, his attention to his clients is impeccable and his personal touch unmatchable. Thanks Mike. The Digby's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WoW! What and awesome review! Thank you so much for sharing, Mike is indeed a valuable member of our team and we know he will be very proud to read your kind words! Thank you for your business and for your review! :)

Smooth and easy no pressure

Helpful and no pressure didn't push me into anything. Worked well with the financing for us. Didn't get the slimy car salesman feel he was a complete professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patrick your review is awesome! We completely agree, Emmanuel is a complete professional and we are so glad he is a member of your team! Thank you for your business and for sharing your kind words :)

Always helpful Steve Edwards

Steve is always very helpful and explains what needs to be time and is eta of completion is right on if not earlier. My parents and I have been going to him for years, thank you Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the continued business AND the very kind words! We very much appreciate the opportunity to serve you and your family in our Service Dept!

Awesome experience

It was an amazing experience that made buying my first car ever the easiest thing I've ever done. They literally go out of their way to do everything they possibly can to get what you want with amazing deals. Thank you so much Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Akeripa your experience is exactly the kind that we work so hard to ensure all of our guests have with us! Thank you so much for sharing, we will make sure Will and our entire team read your very kind words! We are so happy to have helped with your very first car purchase and very much appreciate the opportunity to serve you. Enjoy that awesome new ride Akeripa! :)

Dion in service dept

I always leave my vehicle with Dion in the service dept with full and complete confidence that all necessary maintenance repairs will be completed and any other necessary repairs would be brought to my attention. I have been a customer since 1994 and this is the only facility I bring my vehicle for service. Dion and the entire staff have always had my family as well as my best interest at hand and we have always been completely satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Awesome James! You are right, Dion is pretty great and we know how lucky we are to have him on our team! Thank you so much for your long time, continued business and also for your awesome review! We know Dion and our Service Crew will be proud to read your very kind words! :)