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Toyota of Riverside

(553 reviews)
Sales hours: 8:30am to 10:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–10:00pm 7:00am–6:00pm
Tuesday 8:30am–10:00pm 7:00am–6:00pm
Wednesday 8:30am–10:00pm 7:00am–6:00pm
Thursday 8:30am–10:00pm 7:00am–6:00pm
Friday 8:30am–10:00pm 7:00am–6:00pm
Saturday 8:30am–10:00pm 7:00am–6:00pm
Sunday 8:30am–9:00pm Closed
New (888) 379-8712 (888) 379-8712
Used (888) 473-9613 (888) 473-9613
Service (888) 720-4512 (888) 720-4512

Reviews

(553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Riverside from DealerRater.

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Toyota

they were helpful but I was charged a lot of things after I bought the car that I did not agree on, i have had to tell them about this multiple times.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Fadi aridi was my Excellent sales person. He made my...

Fadi aridi was my Excellent sales person. He made my purchase experience very easy Very helpful. Thank you for going out of your way to make my car shopping so easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best employee ever worked with Emil Qaqish and chuck I...

Best employee ever worked with Emil Qaqish and chuck I love my rav4 hybrid A + Toyota of riverside is the best dealership and best employees Emil , Rami and Daniel thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall one of the greatest dealerships I’ve bought a car...

Overall one of the greatest dealerships I’ve bought a car from. I will definitely refer my friends and family to them. Everyone I spoke with there were awesome and I got a steal of a deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr. David Z is most caring salesperson we have ever seen...

Mr. David Z is most caring salesperson we have ever seen in the pass 30 years.it was fast and we had a great experience and enjoyed driving extra 100 miles to go to this dealership just to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fair deal, not great but fair.Some items on due bill...

Fair deal, not great but fair. Some items on due bill were not fixed to my satisfaction but I was told best they could do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It’s my first time at your dealership and I had a...

It’s my first time at your dealership and I had a wonderful experience. Clifford Divina helped me find my dream car and he provided an exemplary service from the beginning until the end. He exceeded my expectations and went way beyond and above. He explained everything about my new vehicle and made sure all my questions were answered and that I understand all the features of my new RAV4. He is truly outstanding. Excellent!!! Thank you Clifford “Kai”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an unpleasant experience with salesmen named Emil...

I had an unpleasant experience with salesmen named Emil at Toyota of Riverside. I bought 2020 Tacoma, and I thought I was going to pay the Original MSRP Sticker price, but I ended up paying more than that, $2,800 more because there was another market adjustment sticker on the vehicle according to the salesman which I did not see it and he did not mention it. This is not the way to do business, I feel cheated and angry. So I called him the next day after the purchase, and he start swearing that the markup sticker was on the vehicle, and he promised that he will make it up on my next purchase, which is not going to happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Toyota Tacoma

I had an unpleasant experience with salesperson Emil at Toyota of Riverside. I thought I was paying the original MSRP sticker price of the vehicle but I financed way more than that because another market adjustment sticker which supposedly on the vehicle but I did not see it, and the salesperson Emil DID NOT mention it, therefore I signed my finance documents without realizing I was paying way more than the original MSRP price of the vehicle. In my opinion, it is not a good way to do business, and I truly believe that it is not ethical even though it may be legal. When I called the salesperson to discuss the matter, he start swearing (every 10 sec) that the additional market adjustment sticker was on the vehicle, and he promised to make it up on my next purchase. I feel cheated, and angry, because I went to Toyota Of Riverside, especially for Emil, as a recommendation of my co-worker, but I realize that I made a huge mistake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Accommodating and efficient. Within minutes of calling,...

Accommodating and efficient. Within minutes of calling, Mehdi was able to provide the information that I required to make a purchase decision. Upon arrival at the dealership, he attended to our needs and beyond. Great guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.