Reviews
Write a reviewWasn't impressed with salesmen.. Just felt like if i didn't look a certain way or had my wallet fuller they didn't care. They were only after what they wanted me to do instead of looking into what i wanted
Wasn't impressed with salesmen.. Just felt like if i didn't look a certain way or had my wallet fuller they didn't care. They were only after what they wanted me to do instead of looking into what i wanted
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ishmael and Mark were so amazing. I never thought I could own a new car and they fought for me and made it happen. My whole experience was made great by everyone at Raceway Ford. When my kids are ready to buy cars I will take them here.
Ishmael and Mark were so amazing. I never thought I could own a new car and they fought for me and made it happen. My whole experience was made great by everyone at Raceway Ford. When my kids are ready to buy cars I will take them here.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
For me, this was a great experience. From Anthony Kerruish to Scott Baxter, this was an A+ experience. Took care of us in every way.
For me, this was a great experience. From Anthony Kerruish to Scott Baxter, this was an A+ experience. Took care of us in every way.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This place (Raceway Ford) is tops. Everybody is on top of there game. Scott was a great help and I got just what I wanted.
This place (Raceway Ford) is tops. Everybody is on top of there game. Scott was a great help and I got just what I wanted.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Eric, Thank you for the kind review. Glad the team was able to get you want you wanted. I will be sure to share this with Scott and the entire team.
I am a big fan of Raceway Ford. As a ford buyer and owner I use the services of Raceway for all of my needs. My daughter wanted an SUV and had been researching the Ford Edge. She had looked at some Ford Edge vehicles at various Ford dealers for familiarity. I suggested that we go to Raceway since they are my usual Ford dealer. She found a vehicle she really liked at Raceway and the negotiations began. Our sales person was John Wachenheimer. John was honest and an excellent person to deal with. Typically I do not like car sales people, but John was not the typical sales guy who is there to push a person into a deal no matter what. John was knowledgeable about the vehicle we looked at and allowed us the time so that I could assist my daughter with making an important and expensive decision and did not pressure us. Thank you John and Mark for a great experience. I am happy to use Raceway Ford for my needs and will gladly recommend Raceway to friends and family for service and sales. Thank You Al
I am a big fan of Raceway Ford. As a ford buyer and owner I use the services of Raceway for all of my needs. My daughter wanted an SUV and had been researching the Ford Edge. She had looked at some Ford Edge vehicles at various Ford dealers for familiarity. I suggested that we go to Raceway since they are my usual Ford dealer. She found a vehicle she really liked at Raceway and the negotiations began. Our sales person was John Wachenheimer. John was honest and an excellent person to deal with. Typically I do not like car sales people, but John was not the typical sales guy who is there to push a person into a deal no matter what. John was knowledgeable about the vehicle we looked at and allowed us the time so that I could assist my daughter with making an important and expensive decision and did not pressure us. Thank you John and Mark for a great experience. I am happy to use Raceway Ford for my needs and will gladly recommend Raceway to friends and family for service and sales. Thank You Al
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
AL, Great to hear your experience went as smooth as you expected. We appreciate your business. Thank you for the Review. I will be sure to share this with our team. Thanks again.
Moshe was my salesperson because John was out sick. My son and I went in and Moshe was nothing but courteous and professional with us. We struck a great repoire with one another (about Peru and Argentina). When it came down to business, Moshe was committed to making a deal that would work for everyone. He honored the price that was given to me by John previously. The rest of the staff were very friendly and willing to help out whenever needed. Great dealership
Moshe was my salesperson because John was out sick. My son and I went in and Moshe was nothing but courteous and professional with us. We struck a great repoire with one another (about Peru and Argentina). When it came down to business, Moshe was committed to making a deal that would work for everyone. He honored the price that was given to me by John previously. The rest of the staff were very friendly and willing to help out whenever needed. Great dealership
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jared, Congratulations on the purchase of your new vehicle. Great to hear the staff took such great care of you during your vehicle purchase experience. I will be sure to share this review with the team. Thank you for your business and for taking the time to write your review.
Although I was not able to make the deal I hope to make! My exchange with Kamal, was very professional and would look to do business in the future.
Although I was not able to make the deal I hope to make! My exchange with Kamal, was very professional and would look to do business in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sorry to hear we were not able to reach an agreement. Glad to hear all went well and you would still consider us in the future. Thank you for the review.
Both of our Fords are only taken to Raceway Ford whenever there is anything they need! After an accident Lalo and his awesome team at the body shop make it perfect again and Mark Garay in the Service Dept takes the very best care of it along with our Expedition! Just a few days ago I brought the Fusion in for its service and had it back before I could even get comfortable in the chair in the waiting area! Top notch customer service and work!
Both of our Fords are only taken to Raceway Ford whenever there is anything they need! After an accident Lalo and his awesome team at the body shop make it perfect again and Mark Garay in the Service Dept takes the very best care of it along with our Expedition! Just a few days ago I brought the Fusion in for its service and had it back before I could even get comfortable in the chair in the waiting area! Top notch customer service and work!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
M.C, Great to see we have earned your continued business. Thank you for taking your time to write such a great review. We strive to exceed customer's expectations in all areas of the dealership. I will be sure to share this with the entire team. Thanks again.
I am Chinese, so staff here has an application of translating English into Chinese. They also treat me Starbucks, they are patient and kind. Anyway, I like here.
I am Chinese, so staff here has an application of translating English into Chinese. They also treat me Starbucks, they are patient and kind. Anyway, I like here.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They made a complicated deal as easy as it could be! Truly the best buying experience I've ever had.
They made a complicated deal as easy as it could be! Truly the best buying experience I've ever had.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase