Skip to main content

Reviews

(662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent Service

Excellent service, on time from start to finish. No surprises current and future services discussions with estimates. Professional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rick, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Great people that take the time to help!

Staff was very friendly and helpful! Would definitely recommend to family and friends. The entire buying experience was simple and made easy through the wonderful people at Moss Bros Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jesse, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!

Great vehicle service!

The customer service and timely manner of when my vehicle was finished. My service advisor was friendly, courteous, polite and NOT pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for coming to visit us and for giving us a five star review Johnnie. If there is anything else that we can do for you please let us know.

service

very satisfied with the service received. quick and time saving. The reception was instant and the recommendations were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gina, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day. Dave Oley Jr. - General Manager

BRAKE REPAIR

Listen to my concerns about problem when I put on brakes, estimated problem and time to repair. Finished as estimated and the vehicle drives good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Vivian, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon! Sincerely, Dave Oley Jr.

Great service

Very pleased with my first experience on buying my first car. Everyone was very pleasant and helpful. The process was quick love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jasmine, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Needs complementary snacks Not just in the morning

Took me in with out an appointment and that’s good. Don’t know if they actually changed my oil in my car because when I got my car back it still had the maintenance light on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Melinda, thank you for your business! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!

Great customer service

I like that the service was quick and the process to set up an was easy. Additionally, the customer service was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lydia, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Great Service

Everything went smooth and done in a very professional manner. The wait time was reasonable and the service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for coming to visit us and for giving us a five star review Elizabeth. If there is anything else that we can do for you please let us know.

Speedy Service

Had an appointment and I was out of there for an oil change within 2 hours. Service rep was attentive not only to me, but my 3 year old. Would have been nice if the toy area was clean and had working, unbroken toys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Niles, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.