Reviews
service
Approx. wait time was right on.I was helped as soon as I drove into the service lane.Was in and out within 1 1/2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Roy for your Five Star Review. We appreciate the opportunity to help you with your vehicle needs. Excellence is what we strive for here at Moss Bros. Honda and we enjoy hearing from our clients when we achieve their satisfaction. Look forward to seeing you on your next visit. Thank you, Mike Hauso Service & Parts Director
Great service
Good nice people and clean place I’m very happy with the service thank you I recommend your service is very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Samuel, for your Five Star Review. Our customers' complete satisfaction is our primary goal here at Moss Bros. Honda. We are extremely pleased that you recognize our efforts and look forward to fulfilling all of your vehicle needs. Thanks again. Thank you, Mike Hauso Service & Parts Director
Great service
Was given a time for service to be completed and service was completed in that time. Only thing is I felt slightly criticized for not agreeing the recommended service at first.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the valuable feedback and the Five Star Review. We are always striving for excellence and your comments help us in our efforts to help our valued clients at the highest level. We appreciate your business. Thank you, Mike Hauso Service & Parts Director
Great service, courteous employees and clean facil
Professionalism, promptness and courteous service depatment. I Was checked in promptly. I was informed of other needed repairs and offered a discount on the service. I really appreciated that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Latonia - Thank you so much for the Five Star Review. We make a concerted effort to achieve our customers' full satisfaction. We are pleased that you feel that we are doing a good job and look forward to helping you with all your vehicle needs in the future. Thank you, Mike Hauso Service & Parts Director
Great service
I was really satisfied by the Courteous personnel and fast service. The facilities were clean and comfortable. Great Service overall!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your Five Star Response! We appreciate you recognizing your efforts. We always strive for excellence and appreciate hearing when we succeed. We look forward to helping you with all your vehicle needs in the future. Thank you, Mike Hauso Service & Parts Director Moss Bros. Honda (951)486-9366 ext. 6279
Customer survey
Service was very fast and convenient. Our family is looking to buy another Honda soon and we will most likely be back...
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Tamara, for the review. We strive for excellence at Moss Bros Honda and will continue to work at the continued improvement to achieve all of our customers' full satisfaction. We look forward to helping with your vehicle needs in the future. Thank you, Mike Hauso Service & Parts Director
Fun in the Sun
Honored pricing and salesman was courteous. He showed us / vehicles and brought us all water. Finance manager could’ve been nice. He was loud and rude. I felt talked down to. We bought because the car was on the lot and the end price was what we wanted.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon! Sincerely, Dave Oley Jr.
Great service
Very helpful and friendly. My car was fixed promptly. I am very pleased with the service. I will definitely recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for the Five Star Review. We appreciate your business and look forward to helping you with all your vehicle needs going forward! Thank you, Mike Hauso
Great PR.
We have been a regular customer at Moss Brothers, and had purchased at least 5 Honda in last several years. This is because of great PR from Jason Moss and nice sales person such at Matt. Thanks to those wonderful people at Moss Brothers Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star review. If there is anything we can do to help in the future please don't hesitate to ask.
Service
Remarkable customer service from Service Advisor. Auto shuttle service was timely and courteous service with a smile. The entire experience was painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your satisfaction is our primary goal! Thanks for your Five Star Review. We appreciate your business and and also appreciate your trust in us to help you with your vehicle needs. Thank you, Mike Hauso