Automotive Specialties Hours
We search the entire country for low-mile, low-ownership AWD vehicles. We have a stress-free, no-haggle approach to sell
ing cars. We work very hard to bring in and sell high-quality vehicles at a fair price. We want our customers to drive away happy knowing they bought a high-quality, sound vehicle. Come see us at 9304 N Newport Hwy at the Big Red Barn in Spokane!
"We offer the highest quality used cars available. No pressure, no games, just great cars at fair prices."
I've never had a dealership say to me, give me a couple days so I could give you the best deal. We trusted Rick, came back in that Friday and he out my... wife and I in a gorgeous fully-loaded Lexus at an unbeatable rate. We now feel like we have a trusted friend that we can buy a car from. The relationship start once you pick up the phone and make a call.
After buying multiple cars from AS, for myself, family and a few friends (friends pay their own way) I am now shopping for another car. A.S. is the only... place I will shop, no matter ads that I see from other Used Dealer. They have treated me fairly, the price was the best and If they didn't have what I wanted in the past, they found what I wanted. I bring my friend business to them, and not one complaint.
After being very frustrated with the whole car-buying process, I came across Automotive Specialties. What a breath of fresh air! Absolutely NO PRESSURE... sales approach. They sell only quality cars that have been thoroughly gone through and repaired so they are in top shape. I left with a "new" car that I LOVE and feeling like I had made new friends. I have already referred them to all my friends! I will not go anywhere else to look for a car ever again!
I found the van I had been looking for at automotive specialties web site. From the beginning they were totally on it. Very clear details about buying... from 1000 miles away. They trusted me to be a stand up buyer . No BS just get the job done . They got one of their drivers to drive the van a 1000 miles to me. They gave me new tires . The driver was first rate. She did a fantastic job. All the paper work was right on and good to go. The Van was everything they said it would be. They go past the extra mile. no BS!!!
I purchased a vehicle a few weeks ago from this dealer. I paid well over book value as it had very low miles. The tires were marginal and will have to... be replaced soon. I had to fuel up immediately as the tank was almost empty. I had expected a full tank. While fueling up I noticed a broken rear tail light. They said they would get me a new one but after repeated phone calls and no returns I am still waiting. This is not the way to stand behind your products.
After 15 years of wanting a truck I never thought I'd actually get, I got my dream truck here thanks to these guys. My experience here was great. Very... relaxed and not at all pressured. Mr. Shipley helped me out and when I told him how much I was comfortable with for my monthly payments he did everything he could to see that through. I actually brought my mom in to look at a vehicle and she ended up getting one here as well and loves it. Thank you all for your help! I am very happy and excited about my purchase.
Everyone I encountered at this dealership was kind, and the building itself is warm and inviting. It was the perfect combination to make the used-car-buying... experience relaxing and pressure-free. I have been working hard to improve my credit, so that I can improve my family’s way of life. Ric recognized my efforts and advocated with the lender to get me the best deal possible on a vehicle that would suit the needs of my large family. He spent all the time it took to understand my situation, and then used his skills and experience to get me in the nicest vehicle I’ve ever owned!! Thank you so much for your consideration, Ric. This will be a very Merry Christmas, thanks to you!
After Ric disrespectfully yelling at me 3 different times for asking run of the mill questions and then throwing his cohort Stephanie (who is great) under... the bus twice, I quickly realized he is inherently sexist. Never before had a dealer yell at me for simple questions that I’ve asked before (what repairs have you done, how far are you willing to come down, etc) but quickly I realized that the problem was my gender. Between the lies that they’re “losing $500” like that’s never been fibbed before and the lack of disrespect, I would never recommend this lot. We were prepared to make a deal, but he was in no way willing to budge even $100 because he was too busy yelling at me that, “It was none of my business what they charged.” Do not recommend. Please take your business elsewhere.
I highly recommend this dealership, amazing customer service, my sales person who got us into our used car his name is RIC and he helped us get in just... the type of car we needed and wanted, he goes above and beyond we couldn't be more happy with our vehicle and couldn't of done it without his help, hes honest and made us feel important not like he was just trying to sale a car, he actually took his time and did everything to make sure we were happy and that we are!! I will definitely refer friends to RIC and the dealership
My sales person Mr. Shipley, was extremely professional knowledgeable and outstanding pertaining to customer service this was by far the best automobile... buying experience I have ever encountered. I will buy another automobile in the future from Automotive specialties. Thank you, automotive specialties and Mr shipley.