Reviews
I was pleased to see the techs notes on the work order,
I was pleased to see the techs notes on the work order, now just get the pics also and you will bring transparency and trust back to dealers. Thank you Dave Sher
I was pleased to see the techs notes on the work order,
I was pleased to see the techs notes on the work order, now just get the pics also and you will bring transparency and trust back to dealers. Thank you Dave Sher
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job keeping my old C-Max hybrid running great.
Great job keeping my old C-Max hybrid running great. Pay Parsons took charge of reviewing the service items it needed!
Great job keeping my old C-Max hybrid running great.
Great job keeping my old C-Max hybrid running great. Pay Parsons took charge of reviewing the service items it needed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, the service writer was courteous and professional.
Jack, the service writer was courteous and professional. He kept me updated about when my car would be ready and everything was done in a timely fashion. The showroom was very nice and clean and other employees there were very nice and friendly.
Jack, the service writer was courteous and professional.
Jack, the service writer was courteous and professional. He kept me updated about when my car would be ready and everything was done in a timely fashion. The showroom was very nice and clean and other employees there were very nice and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I took my vehicle in to have it inspected, because my
I took my vehicle in to have it inspected, because my vehicle was still leaking oil after I fixed it, but it took too long to let me know where the leak(s) were coming from, and exact cost for repairs. I called, sent email, left messages. I called manager twice; he did make sure I got a call back, but it was a bit much. Also, had alignment done, my vehicle still pulling. I don't live nearby to take my vehicle back right now, It was there two weeks last time including weekends
I took my vehicle in to have it inspected, because my
I took my vehicle in to have it inspected, because my vehicle was still leaking oil after I fixed it, but it took too long to let me know where the leak(s) were coming from, and exact cost for repairs. I called, sent email, left messages. I called manager twice; he did make sure I got a call back, but it was a bit much. Also, had alignment done, my vehicle still pulling. I don't live nearby to take my vehicle back right now, It was there two weeks last time including weekends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I needed to have my car repaired after being rear ended
I needed to have my car repaired after being rear ended on the freeway. David in the collision repair department is the best! The whole experience was so easy and he was so friendly and helpful. Tuttle Click made the unfortunate experience of being in a car accident a little less awful by being so attentive to my needs and getting the job done quickly and as promised. Thank you!
I needed to have my car repaired after being rear ended
I needed to have my car repaired after being rear ended on the freeway. David in the collision repair department is the best! The whole experience was so easy and he was so friendly and helpful. Tuttle Click made the unfortunate experience of being in a car accident a little less awful by being so attentive to my needs and getting the job done quickly and as promised. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is the second Ford I’ve purchased from Tuttle Click.
This is the second Ford I’ve purchased from Tuttle Click. Brandon, Tim and Reza made my buying experience super easy. I wouldn’t hesitate to call on any of them again.
This is the second Ford I’ve purchased from Tuttle Click.
This is the second Ford I’ve purchased from Tuttle Click. Brandon, Tim and Reza made my buying experience super easy. I wouldn’t hesitate to call on any of them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul Parsons is the man!
Paul Parsons is the man! Great guy. He helped me get my car fixed and ready the same day which is rare. Thanks again Paul! Mechanic Nick is also incredible and made it possible. Great team.
Paul Parsons is the man!
Paul Parsons is the man! Great guy. He helped me get my car fixed and ready the same day which is rare. Thanks again Paul! Mechanic Nick is also incredible and made it possible. Great team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car shopping with a newborn…sounds horrible, right?
Car shopping with a newborn…sounds horrible, right? Not with Duncan and the team Tuttle-Click Lincoln. The service and smiles we got from the moment we walked in was nothing short of amazing. They instantly made us feel like family and wanted to go above and beyond to communicate through 3 different trips to find the right car. I always felt that Duncan had our best interest in mind and he texted me the moment the car was delivered onto the lot. The buying experience was a breeze and gave us lots of laughs. We not only became a Lincoln owner that day, we became family. Not an ounce of buyers remorse here and can’t wait to tell others. Thank you for reminding us that great service still exists and for keeping the consumer is in the center of your decisions. Appreciate all of you and especially Duncan! Thank you!
Car shopping with a newborn…sounds horrible, right?
Car shopping with a newborn…sounds horrible, right? Not with Duncan and the team Tuttle-Click Lincoln. The service and smiles we got from the moment we walked in was nothing short of amazing. They instantly made us feel like family and wanted to go above and beyond to communicate through 3 different trips to find the right car. I always felt that Duncan had our best interest in mind and he texted me the moment the car was delivered onto the lot. The buying experience was a breeze and gave us lots of laughs. We not only became a Lincoln owner that day, we became family. Not an ounce of buyers remorse here and can’t wait to tell others. Thank you for reminding us that great service still exists and for keeping the consumer is in the center of your decisions. Appreciate all of you and especially Duncan! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul Parsons … Very helpful at all the time, give me
Paul Parsons … Very helpful at all the time, give me updates about timing delivery for my F-150 Lightning 2022. Great attitude and attention.
Paul Parsons … Very helpful at all the time, give me
Paul Parsons … Very helpful at all the time, give me updates about timing delivery for my F-150 Lightning 2022. Great attitude and attention.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Broken back glass wrecked the wiper and motor which was
Broken back glass wrecked the wiper and motor which was replaced within 3 days...appreciated the rides back and forth
Broken back glass wrecked the wiper and motor which was
Broken back glass wrecked the wiper and motor which was replaced within 3 days...appreciated the rides back and forth
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase